Supervisor, Business Solutions - Dallas

Equus; Preston (TX); On-site; USD 70,000 - 110,000; Full time

Job summary

Equus Workforce Solutions is seeking a Business Services Manager to lead employer engagement and strategy across workforce programs. You will partner with industry leaders and internal teams to align talent efforts with contract requirements and performance goals.

Responsibilities include mentoring staff, pursuing business development, coordinating events, and representing the program to employers and senior stakeholders in a fast-paced, results-driven environment.

Qualifications

• Bachelor’s degree in business, workforce development, or a related field is required; a Master’s degree is preferred.
• Demonstrated experience in employer engagement, workforce development, or similar field.
• Proven leadership in hiring, training, supervising, and evaluating staff.

Responsibilities

• Lead employer engagement and business services strategy to support program outcomes.
• Provide direction, training, and ongoing support to business services staff.
• Hire, train, supervise, and evaluate team members to meet performance standards.
• Collaborate with Project Director on system and process improvements.
• Coordinate networking events and strategic recruitment activities to connect employers with job seekers.
• Represent the program to employers, partners, and executive stakeholders, ensuring professionalism.
• Ensure compliance with policies and contract requirements.

Skills

Employer engagement

Staff leadership

Public speaking

Strategic planning

Relationship management

Education

Bachelor's degree

Master's degree preferred

Job description

We help job seekers and career changers prepare for and advance in careers with a focus on sustainable, high-growth, high-demand industries. Our committed and well-trained workforce professionals deliver comprehensive workforce solutions at integrated career centers, sector-focused centers and community, and partner sites.

Job Description

The Business Services Manager (BSM) leads employer engagement and business services strategy to support workforce program outcomes. This role partners closely with business and industry leaders, internal leadership, and business services staff to align talent strategies with employer needs while ensuring delivery of contract requirements and performance goals.

Key Responsibilities:

• Partner with business and industry leaders to develop and implement employment and talent strategies aligned with workforce and business needs.
• Provide leadership, direction, training, and ongoing support to business services staff to ensure successful delivery of workforce services and project outcomes.
• Hire, train, supervise, and evaluate business services team members, ensuring performance expectations and professional standards are met.
• Collaborate with the Project Director to identify system, process, and operational improvements that strengthen organizational capacity and service delivery.
• Identify and pursue business development opportunities and referral sources to increase job placements and employer engagement.
• Enhance program visibility and organizational brand presence through professional networks, employer partnerships, and collaborative initiatives.
• Develop an understanding of key business initiatives, performance measures, and budget resources to support effective implementation and delivery of services.
• Coordinate networking events, hiring initiatives, and strategic recruitment activities that connect employers with qualified job seekers.
• Serve as a public‑facing representative of the program, including presenting to employers, partners, and executive‑level stakeholders.
• Liaise with executive staff and senior leadership, representing the program with professionalism, sound judgment, and accountability.
• Ensure compliance with applicable policies, procedures, and workforce program requirements.
• Participate in workgroups and manage special projects or assignments as required.
• Operate effectively in a fast‑paced, results‑driven environment, managing multiple priorities and time‑sensitive deliverables.
• Perform other duties as assigned.

Qualifications

• Bachelor’s degree in business, workforce development, human resources, public administration, or a related field required; Master’s degree preferred.
• Advanced education is valued in support of program leadership, strategic planning, and cross‑functional collaboration.
• Demonstrated experience in employer engagement, business services, workforce development, or a related field.
• Proven leadership experience, including hiring, training, supervising, and evaluating staff.
• Strong presentation and communication skills, including comfort with public speaking and delivering professional presentations to diverse audiences.
• Experience engaging employers, partners, or senior/executive‑level stakeholders.
• Ability to operate effectively in a fast‑paced, results‑driven environment while managing multiple priorities and deadlines.
• Strong organizational, problem‑solving, and relationship‑management skills.
• Working knowledge of workforce programs, compliance requirements, or performance‑based contracts preferred.

Additional Information

• All applicant information will be kept confidential and handled in accordance with EEO guidelines.

Equus Workforce Solutions is a leading provider of workforce development services in North America. With a dedicated and passionate team, Equus puts the industry’s best practices to work by focusing on the development, design, and delivery of demand‑driven workforce solutions.

When you join Equus, you can expect extensive learning opportunities and networking programs. But most of all you can expect to make a lasting impact on the lives of others.

APM, including Equus Workforce Solutions, Ross Innovative Employment Solutions, Dynamic Workforce Solutions, DESI, AGELIC, and Grant Associates, is committed to providing equal employment opportunities to all applicants and employees. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law.

APM is committed to providing reasonable accommodations to qualified individuals with disabilities throughout the application and hiring process. If you require a reasonable accommodation during the application, interview, or selection process, please contact [e-mail].

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