Business Intelligence Sr. Analyst

Massachusetts Financial Services Company; Boston (MA); Hybrid; USD 68,000 - 119,000; Full time

Benefits offered by this job

15% retirement contribution to 401(k)

Education assistance

Tuition reimbursement

Parental leave

Job summary

Massachusetts Financial Services Company (MFS) is seeking a Business Intelligence Sr. Analyst to design, test, and deliver reports and dashboards for the Distribution department.

You will work with partners across the organization to provide analytics, insights, and timely responses to both scheduled and ad-hoc requests. The role requires 2-5+ years of experience, a Bachelor’s degree or equivalent, strong SQL skills, and data visualization expertise.

Qualifications

• 2-5+ years related experience.
• Bachelor's degree or equivalent experience in a business or technology related field.
• Understanding of SQL and/or other query languages.
• Ability to communicate clearly, both verbally and in writing.
• Analytical skills with the ability to make independent decisions.
• Familiarity with systems development lifecycle and agile framework.
• Ability to translate data into actionable insights using visualizations.

Responsibilities

• Manages and completes incoming ad-hoc requests from users tracked in CRM; gathers and presents data.
• Analyze large volumes of transactions, CRM activity and industry data.
• Collaborate to design, test, maintain, and distribute reports & dashboards using BI/CRM tools in an agile environment.
• Serve as a point of contact for global users and technology teams for distribution reporting needs.
• Manage coop responsibilities and standard scheduled reporting requests.
• Define scope and objectives of projects based on user needs and business systems.
• Mentor and coach less experienced team members.

Skills

SQL

Data visualization

Relational databases

Analytics

Agile

Written communication

Education

Bachelor's degree or equivalent experience

Tools

Tableau

Salesforce

MicroStrategy

Job description

At MFS, you will find a culture that supports you in doing what you do best. Our employees work together to reach better outcomes, favoring the strongest idea over the strongest individual. We put people first and demonstrate care and compassion for our community and each other. Because what we do matters – to us as valued professionals and to the millions of people and institutions who rely on us to help them build more secure and prosperous futures.

THE ROLE

Using discretion and judgement, the Business Intelligence Sr. Analyst role helps design, test, and deliver solutions that address the business needs of the Distribution department focusing on reporting and dashboards to provide analytics and insights. This entails a knowledge of business processes and applications that support them. They regularly work with business partners throughout the organization to support and provide insights into their business activities. For both, scheduled and ad-hoc requests, this position plays a prominent role in the development, enhancement and deployment of reports and dashboards for the benefit of our clients and internal business partners.

What You Will Do

• Manages and completes incoming ad-hoc requests from users which are tracked using cases within the CRM application. Effectively gather, organize, and present data in a meaningful layout that will enhance the users understanding of the topic. Provide standard channel and territory reporting.
• Analyze large volumes of transactions, CRM activity and industry data.
• Collaborate with team members to design, test, maintain, and distribute reports & dashboards using standardized business intelligence and CRM tools through an agile project methodology.
• Serves as point of contact for global users and technology teams to provide support for business reporting functions related to distribution and other divisions. Working as a partner to internal users, deliver insights via reporting and dashboards to enable their success.
• Manages coop responsibilities and works with them to manage and complete standard scheduled reporting requests and small projects.
• Formulates and defines scope and objectives of projects and requests based on both user needs and an understanding of applicable business systems and industry requirements.
• Mentors and coaches less experienced team members.

What We Are Looking For

• Minimum of 2-5+ years related experience.
• Bachelor's degree or equivalent experience in a business or technology related field.
• Understanding of SQL and/or other query languages.
• Ability to efficiently utilize resources and communicate with others, both verbally and in writing.
• Analytical skills with the ability to make independent decisions.
• An understanding of systems development lifecycle and agile framework.
• Ability to develop creative solutions and translate them to meet business needs and provide actional insights using data and visualizations.
• Detailed-oriented with the ability to work well under pressure, manage multiple tasks, and meet deadlines.
• Experienced in data visualization technology
• Knowledge of relational databases and concepts
• Beginner to Intermediate level ability in writing and understanding Structured Query Language (SQL)

Preferred Skills, Qualifications & Experience

• Knowledge of Tableau, Salesforce, MicroStrategy, other MFS enterprise systems, underlying relevant technical architecture and business processes.

Applicants must be currently authorized to work in the United States on a full-time basis. This position is not eligible for sponsorship.

Base Salary Range: $67,600.00 - $118,500.00 This position is eligible for competitive incentive bonus.

Education

At MFS, we believe in fair and transparent compensation. For that reason, we’re including the salary range for this position. This range reflects our good-faith expectation for what we’ll pay depending on the candidate’s experience, training and education. In addition to the salary, we also offer significant and competitive incentive compensation based on both individual and company performance. Other components of our Total Rewards Package include:

• MFS contributes an amount equal to 15% of your base salary to your retirement account that is separate from the company -sponsored 401(k)
• Education Assistance: MFS contributes $100 monthly up to $10,000 lifetime maximum directly to loan provider
• Education Assistance: Tuition reimbursement up to $8,000 annually
• Education Assistance: Access to discounted tutors and college coaches
• Generous time off and fully paid leaves including 20-weeks for maternity, 12-weeks for parental and caregiver leaves
• Choice of medical and dental plans and an and an employer contribution into the Health Savings Account
• Tax deferred commuter benefits & flexible spending accounts (medical & dependent care)
• Wellness Programs: Robust wellness webinars, employee assistance program with a focus on mental health, subsidized fitness benefit via Wellhub (formerly Gympass), where you can workout at gyms, studios and boutique fitness locations near you, join virtual personal training sessions and access a wide variety of well-being apps

Our compensation philosophy is to pay competitively for talent while ensuring equity across employees performing comparable work. We are committed to transparency – if you have questions about how we arrived at this range or what additional benefits and bonus opportunities come with the role, we’ll be happy to discuss them

At MFS, we are dedicated to building a diverse, inclusive and authentic workplace.

MFS is a hybrid work environment (remote/onsite) unless otherwise stated in the job posting.

If any applicant is unable to complete an application or respond to a job opening because of a disability, please contact MFS at 617-954-5000 or email [e-mail] for assistance.

MFS is an Equal Opportunity Employer and it is our policy to not discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, marital status, sexual orientation, gender identity, genetic information, disability, veteran status, or any other status protected by federal, state or local laws. Employees and applicants of MFS will not be subject to harassment on the basis of their status. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited. Please see the Know Your Rights: Workplace Discrimination is Illegal document, linked for your reference.