Business Intelligence Manager, Credit Union

University of Southern California; Glendale (CA); On-site; USD 120,000 - 150,000; Full time

Benefits offered by this job

Medical options

Dental benefits

Vision benefits

Health Care FSAs

Retirement contributions

Tuition reimbursement

Paid Time Off

Life insurance benefits

WorkWell Center programs

Other perks and discounts

Job summary

University of Southern California is seeking a Business Intelligence (BI) Manager to enhance data analytics and reporting. The BI Manager will source and analyze data to support decision-making while collaborating with management to improve efficiency and experiences.

The ideal candidate will have a Bachelor's degree in a relevant field and three years of experience in analytics, alongside strong SQL skills. This position offers an annual salary range of $120,000 to $150,000 along with generous benefits.

Qualifications

• Three years of experience in analytics with some supervisory duties.
• Direct knowledge in data modeling and reporting.
• Experience building and visualizing reports.
• Able to function at a high technical level.

Responsibilities

• Builds and maintains the BI infrastructure including data models and pipelines.
• Designs and operates data pipelines for reporting.
• Conducts data quality assessments and provides recommendations.
• Trains stakeholders on reporting tools.

Skills

SQL skills

Data modeling

Project management

Data warehousing

Business analytical skills

Education

Bachelor's degree in business, statistics or related field

Tools

Snowflake

Power BI

dbt

Airbyte

Git

Job description

USC Credit Union is looking for a skilled Business Intelligence (BI) Manager to enhance our data analytics and reporting, with the primary goal of giving our organization's leaders the key information they need to help them make informed, strategic business decisions. The BI Manager will source and analyze data, perform assessments and risk analysis to identify problems with current company processes, and support decision making. The BI Manager will collaborate with management to increase efficiency and improve both member and employee experiences.

Responsibilities

• Builds and maintains the underlying business intelligence infrastructure, including the cloud data warehouse (Snowflake), data models, visual style guides, and the pipelines that move and transform data from source systems into analytics‑ready tables.
• Designs and operates modern data pipelines, including ingestion from operational systems and the transformation logic that prepares data for reporting and analysis.
• Produces data collection methods (e.g., surveys, tests, etc.), and develops tools and processes to support analyses.
• Generates summary and specified dashboard accounts which represent operational data in brief and intelligible format, suitable for the target audience, such as executive leadership, department managers and supervisors and other analysts.
• Provides business data trend information to support recommendations for action. Collaborates with management on matters of best practices, appropriate statistical measures and benchmarking. Provides management with suggestions, as appropriate.
• Carries out quality assessment of data, data reports and the accompanying decisions.
• Conducts analysis of findings and offers action‑driven recommendations and insights to executive leaders and managers on the basis of results.
• Provides recommendations for decisions affecting business operations and strategic initiatives.
• Trains non‑technical stakeholders on use of reporting tools and concepts.
• Devises policies and methods to be used for data governance standards, both for internal data and vendor relationships.
• May lead staff or student workers, as assigned.

Minimum Field of Expertise

• Bachelor's degree in business, statistics, or another related field.
• Three years of experience in analytics with some supervisory duties.
• Direct knowledge and experience in data modeling, data warehousing and reporting.
• Strong SQL skills and hands‑on experience with a cloud data warehouse. Snowflake experience is required.
• Experience building and visualizing reports in Power BI or a comparable tool.
• Project management experience for complex projects.
• Demonstrated organizational, critical thinking, interpersonal, planning, problem solving, and business analytical skills.
• Able to work at a high functional and technical level.

Preferred Qualifications

• Experience with dbt for data transformation and modeling.
• Experience with Airbyte or a similar data integration / ingestion platform.
• Familiarity with version control (Git) and analytics engineering practices.

Compensation

The annual base salary range for this position is $120,000 - $150,000. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

Benefits

• Medical options through USC Network https://employees.usc.edu/medical/
• Dental https://employees.usc.edu/dental/
• Vision https://employees.usc.edu/vision/
• Dependent Care and Health Care Flexible Spending Accounts (FSAs) https://employees.usc.edu/fsas/
• Retirement with up to 10% employer contributions https://employees.usc.edu/usc-retirement-savings-program/
• Tuition reimbursement https://employees.usc.edu/tuition-benefits/
• Paid Time Off (PTO) including, up to 24 vacation days (based on tenure), 12 sick days, 9 paid holidays, 1 paid personal day, 4 paid winter recess days, paid bereavement, and paid jury duty https://employees.usc.edu/time-off/
• Life and voluntary insurance benefits https://employees.usc.edu/insurance-benefits/
• WorkWell Center that provides programs, resources, and services to benefits‑eligible staff and their dependents, that help them thrive in all areas of work‑life wellness https://workwell.usc.edu/
• Other generous perks and discounts https://employees.usc.edu/perks/

Minimum Education: Bachelor's degree

Minimum Experience: 3 years

Minimum Field of Expertise: Direct knowledge and experience in data modeling, data warehousing and reporting. Project management experience for complex projects. Demonstrated organizational, critical thinking, interpersonal, planning, problem solving, and business analytical skills. Able to work at a high functional and technical level.