Business Intelligence Manager

TP; Malad City (ID); On-site; USD 90,000 - 140,000; Full time

Job summary

Teleperformance Global Business Private Limited in the United States (Idaho/Malad City) seeks an experienced Business Intelligence Manager to lead BI strategy, data modeling, and analytics across the organization.

You will translate data into actionable insights, mentor teams, and collaborate with cross-functional partners to drive growth and efficiency while staying abreast of market trends and new BI technologies.

Qualifications

• Strong BI principles and practices.
• Experience translating business needs into BI requirements.
• Ability to design scalable data models and analytics solutions.
• Excellent communication with technical and non-technical stakeholders.

Responsibilities

• Develop and implement comprehensive BI strategies to drive growth and improvement.
• Analyze complex data sets to identify trends and provide actionable insights.
• Design and maintain databases and data systems to support BI initiatives.
• Collaborate with cross-functional teams to integrate BI solutions into processes.
• Develop and deliver training programs on BI tools and techniques.
• Stay current with industry trends and emerging BI technologies.

Skills

Business Intelligence

Data Analysis

SQL & Data Modeling

Data Visualization

Stakeholder Management

Cross-functional Collaboration

Problem Solving

Communication

Job description

We are looking for a highly skilled and experienced Business Intelligence Manager to join our team in an international setting. The ideal candidate will have a strong background in business intelligence and analytics, with excellent problem-solving skills.

Roles and Responsibility

• Develop and implement comprehensive business intelligence strategies to drive growth and improvement.
• Analyze complex data sets to identify trends and patterns, providing actionable insights to stakeholders.
• Design and maintain databases and data systems to support business intelligence initiatives.
• Collaborate with cross-functional teams to integrate business intelligence solutions into existing processes.
• Develop and deliver training programs to end-users on business intelligence tools and techniques.
• Stay current with industry trends and emerging technologies in business intelligence.

Job Requirements

• Strong understanding of business intelligence principles and practices.
• Proficiency in data analysis and interpretation, with the ability to communicate complex ideas effectively.
• Experience with database design and development, as well as data visualization tools.
• Excellent problem-solving skills, with the ability to think critically and creatively.
• Strong communication and interpersonal skills, enabling effective collaboration with stakeholders at all levels.
• Ability to work in a fast-paced environment, prioritizing multiple tasks and meeting deadlines.

About Company

Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locations, including on-site and work-at-home programs, ensure flexibility and broad reach. We emphasize the importance of our employees, fostering enduring relationships within our teams and communities. Our dedication to employee satisfaction distinguishes us. We utilize advanced support technologies and processes engineered to achieve outstanding results. We cultivate lasting client relationships and make positive contributions to our local communities. Join Teleperformance, where our world-class workforce and innovative solutions drive success. Experience a workplace that values your development, supports your goals, and celebrates your accomplishments. It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. Teleperformance is an Equal Opportunity Employer. If you have questions or need an accommodation for any disability during this application, please contact your local Teleperformance location for assistance.

Additional Info

The company name is TELEPERFORMANCE GLOBAL BUSINESS PRIVATE LIMITED.