Business Intelligence Analyst

Navy Federal Credit Union; Vienna (VA); On-site; USD 65,000 - 90,000; Full time

Job summary

Navy Federal Credit Union is seeking a data professional to support business decisions through quantitative and qualitative data analysis and reporting. You will develop dashboards and reports, analyze business problems with BI tools, and translate data into insights for leadership.

The role emphasizes collaboration and applying standard methods to improve operations in a dynamic environment. Based in Vienna, VA, the position operates Monday to Friday during regular business hours at Navy

Qualifications

• 2+ years of experience in data analysis and reporting
• Basic understanding of business and operating environment
• Effective skill using business intelligence applications and/or cloud services
• Knowledge of reporting capabilities of existing ERP, CRM and/or database software vendors
• Knowledge of data integration, cleaning and validation techniques
• Effective skill using statistical methods, mathematical techniques, forecasting, cost-benefit analysis
• Working knowledge of various data structures and the ability to manipulate data within visualization tools
• Research skills
• Interpersonal skills

Responsibilities

• Follow standard procedures to create and/or update moderately complex reports and dashboards
• Identify and analyze trends or patterns and prepare ongoing reports and data visualizations in order to support business decisions
• Contribute to reports that show key performance indicators, identify areas of improvement into current operations, and display root cause analysis of problems
• Communicate findings and insight to peers and mid-level management
• Create specifications for reports and analysis based on business needs and required or available data elements
• Collaborate with team members and participate in team projects and initiatives

Skills

Data analysis

Reporting

BI tools

Statistical methods

Forecasting

Cost-benefit analysis

Data visualization

Research skills

Interpersonal skills

Education

Bachelor's Degree in Business Administration, Statistics, or related field

Tools

ERP software

CRM software

Database software

Job description

Navy Federal Credit Union currently does not provide sponsorship for this role. Applicants must be authorized to work in the United States without the need for current or future sponsorship.

Support business decisions by providing quantitative and qualitative data analysis and reporting of patterns, insights, and trends to leadership via dashboards and reports. Analyze business problems and issues using business intelligence tools that incorporate data from internal and external sources. Developing an understanding of business needs and objectives. Solve a range of mostly straightforward problems with some increased scope and complexity. Developing professional with basic skill set and proficiency with procedures and analysis techniques.

Responsibilities

• Follow standard procedures to create and/or update moderately complex reports and dashboards
• Identify and analyze trends or patterns and prepare ongoing reports and data visualizations in order to support business decisions
• Contribute to reports that show key performance indicators, identify areas of improvement into current operations, and display root cause analysis of problems
• Communicate findings and insight to peers and mid-level management
• Create specifications for reports and analysis based on business needs and required or available data elements
• Collaborate with team members and participate in team projects and initiatives

Qualifications

• 2+ years of experience in data analysis and reporting
• Basic understanding of business and operating environment
• Effective skill using business intelligence applications and/or cloud services
• Knowledge of reporting capabilities of existing ERP, CRM and/or database software vendors
• Knowledge of data integration, cleaning and validation techniques
• Effective skill using statistical methods, mathematical techniques, forecasting, cost-benefit analysis
• Working knowledge of various data structures and the ability to manipulate data within visualization tools
• Research skills
• Interpersonal skills

Desired Qualifications

• Bachelor's Degree in Business Administration, Statistics, or related field, or equivalent combination of education, training, and experience

Hours

• Monday - Friday, 8:00AM - 4:30PM

Location

• 820 Follin Lane, Vienna, VA 22180

About Us

Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.

Our approach to careers is simple yet powerful: Make our mission your passion.

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• 2025 PEOPLE® Companies That Care
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• Military Times 2025 Best for Vets Employers
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• 2025 RippleMatch Campus Forward Award Winner for Overall Excellence
• Military.com Top Military Spouse Employers 2025
• 2026 Handshake Early Talent Award
• Newsweek America’s Greatest Workplaces for Culture, Belonging and Community 2026

Equal Employment Opportunity

All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.

Accommodations

If you need accommodation or assistance for a qualifying condition to complete the online application (or during any stage of the hiring process), you can contact Navy Federal's Medical Accommodations team at [e-mail] or by calling 1-888-503-6013. This team cannot provide any information on job postings or application status.

Disclaimers

Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team’s discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.

Bank Secrecy Act

Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.