Business Intelligence Analyst

Crystal Run Healthcare; City of Middletown (NY); On-site; USD 70,000 - 90,000; Full time

Job summary

Crystal Run Healthcare in Middletown is looking for a Business Intelligence Analyst. This role involves gathering business needs and delivering BI solutions to support operational decisions. You will work closely with stakeholders to ensure requirements align with strategic goals and collaborate with the development team to deliver high-quality reporting and analysis.

The ideal candidate will have a Bachelor’s degree and experience in a healthcare setting, particularly with revenue cycle and general ledger. Strong communication skills and creativity in problem-solving are essential.

Qualifications

• Experience with development lifecycle methodology in a healthcare environment.
• Experience with Software Development Life Cycle and related QA processes.
• Excellent written and oral communication skills.

Responsibilities

• Gather report requirements and align with strategic goals.
• Critically evaluate information from multiple sources.
• Provide creative solutions to problems and document requirements.

Skills

Business intelligence

Data analysis

Communication

Creative problem-solving

Education

Bachelor’s degree in computer science, information systems or engineering

Tools

MS Suite of tools

QlikView

Job description

Crystal Run Healthcare is one of the fastest growing multi-specialty group practices in the country. We have over 350 exceptional physicians in over 40 medical specialties with multiple practice locations focused on the healthcare needs of the Hudson Valley and lower Catskill region.

Crystal Run Healthcare offers fully accredited, all-digital radiology and laboratory services, and is a national leader in the use and advancement of electronic health records (EHR). Crystal Run Healthcare is accredited by The Joint Commission, designated by the NCQA as a level 3 Patient Centered-Medical Home, has been selected by the Centers for Medicare and Medicaid Services as one of the first 27 Accountable Care Organizations (ACO) in the nation to participate in the Medicare Shared Savings Program (MSSP). Crystal Run has also been recognized by NCQA as one of six “Early Adopters” seeking ACO accreditation in the nation. Crystal Run has the first American Academy of Sleep Medicine accredited sleep center in the region, was one of the first 16 practices across the US to be certified through the Quality Oncology Practice Initiative for its oncology care, and has the only Urgent Care in the region that is both Joint Commission Accredited and a Certified Urgent Care Center as designated by the Urgent Care Association of America.

Crystal Run Healthcare is also a national leader in Healthcare Reform and offering integrated, coordinated care for all patients, including those with common medical conditions like diabetes, high blood pressure, coronary artery disease, and congestive heart failure. Our care management data proves that patients with these conditions receive better care, demonstrated by measures that exceed national quality benchmarks. Our primary care physicians work with all patients on prevention and wellness strategies and coordinate all appropriate health screening tests such as mammograms, pap smears, immunizations and colonoscopies. Simply put, patients treated at Crystal Run Healthcare feel better and have better results.

Job Description

The Business Intelligence Analyst will be responsible for the delivery of reports, dashboards, business needs and analytic specifications for Crystal Run Healthcare. These specifications will directly result in solutions that support financial and operational decision‑making processes across the enterprise. The BI Analyst will work with end users to determine stakeholder requirements and translate them into the appropriate specifications. The BI Analyst will work closely with the architectural and development teams to assure the written specifications are understood and applied appropriately.

Duties and Responsibilities

• Gather report requirements and understand Crystal Run Healthcare’s strategic goals and ensure requests align with these goals.
• Critically evaluate information gathered from multiple sources.
• Decompose high-level information into details.
• Distinguish user requests from the underlying true needs.
• Provide creative solutions to problems.
• Decompose stakeholder needs into well‑structured documented requirements and specifications using standard templates.
• Present alternative BI solutions for customers, using creative‑thinking expertise and solution prototypes, to ensure effective reporting/analysis.
• Demonstrate excellent verbal and written communication skills and the ability to interact professionally with a diverse group that includes clinicians, management, and subject‑matter experts.
• Work independently to provide technical expertise in identifying, evaluating, and developing specifications and procedures that meet user requirements.
• Successfully engage in multiple initiatives simultaneously.
• Interview stakeholders, facilitate workgroups, prototype process flows and business rules.
• Business requirements gathering, which describe the higher‑level needs of the organization as a whole.
• Solution requirements gathering, which describe features, functions, and characteristics of the product, service, or result that will meet the business and stakeholder requirements. This includes functional requirements that describe the behaviors of the product and non‑functional requirements that describe the environmental conditions or qualities required for the product to be effective.

BI Data Analysis and Design

• Collaborate with the development team and subject‑matter experts to define solutions for developing the architecture of the selected reporting solution based on User Requirements Documentation.
• Work with the development team to design and develop high‑performing data solutions that meet the needs and satisfy the BI requirements.
• Design creative BI components for the delivery of dashboards, scorecards, delivered reports, ad‑hoc queries, extracts and analytics using the MS Suite of tools, QlikView, and other platforms.
• Create QA test cases/test steps to ensure quality assurance of BI output.
• Work with end users to ensure user acceptance testing and a complete delivery of reporting/analysis solution.
• Take responsibility for QA testing the entire solution to ensure it is ready for user acceptance testing.

Qualifications

• Bachelor’s degree in computer science, information systems or engineering.
• Experience with development lifecycle methodology in a healthcare specific environment.
• Experience with Software Development Life Cycle and related QA processes.
• Exposure to healthcare business concepts.
• Excellent written and oral communication skills.
• Experience in revenue cycle, general ledger and physician compensation strongly preferred.
• Experience in determining, documenting, and managing stakeholder needs and requirements to meet stated goals and objectives.

Additional Information

All your information will be kept confidential according to EEO guidelines.