Business Insurance Account Associate

NACBA

Jackson (MS)

On-site

USD 30,000 - 38,000

Full time

5 days ago
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Benefits offered by this job

Medical/dental/vision insurance
401K match
Life & disability insurance
Generous PTO
EAP
Volunteer time off
Career mobility
Networking groups
Tuition reimbursement
Charitable contribution match
Stock purchase opportunities

Job summary

Marsh Agency (MMA) is seeking an entry-level Business Insurance Account Associate to support the account team with client service tasks and documentation. This role involves data entry, certificate issuance, and handling loss run requests under supervision.

Ideal candidates will have a high school diploma, 0-12 months of experience, and strong attention to detail, communication, and organizational skills. Training and career growth opportunities are offered.

Qualifications

  • High school diploma required.

Responsibilities

  • Assist with client service deliverables and support account team members as needed.
  • Provide New Business, Renewal and General Service Support including data entry, loss runs, certificates, and reports.
  • Support with document preparation and file maintenance for carrier interactions.

Skills

Active listening
Verbal communication
Written communication
Customer service
Attention to detail
Sense of urgency
Problem-solving
Team player
Eagerness to learn
Prioritization
Organizational skills
Carrier relationships
Tools & resources basics
Excel proficiency
MMA Core Values awareness

Education

High School Diploma
Property Casualty License within 90 days
Annual CE Requirement

Tools

Adobe
Outlook
Word
PowerPoint
Excel

Job description

Our not-so-secret sauce.

Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. More than 11,000 of the industry's brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can thrive as a Business Insurance Account Associate at Marsh Agency (MMA).

MMA provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With 200 offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh (NYSE: MRSH).

Applicants must be within driving distance to our Hattiesburg, MS office to be considered for this role and have the ability to commute to the office a minimum of three days per week.

A day in the life.

As an Business Insurance Account Associate, you will:

  • Basic Knowledge of Agency Management System
  • Assist with client service deliverables aligned with tasks
  • Steps in to support account team members on any/all functions as needed.
  • Assists other Account Associate's during high volume times as needed.
  • Basic knowledge of available tools (Reference Connect, Playbook, MMA U)
  • Provides New Business, Renewal and General Service Support based on the following tasks:
    • AMS Data Entry: new business support, renewal support, special projects
    • Order and File Loss Runs
    • Generate Certificate Holder Lists
    • Download E-Mods or request from insurance carrier
    • Order Flood Zones
    • Order ISO Prometrix Reports
    • Certificate Issuance
    • Evidence of Property Issuance
    • Auto ID Card Issuance
Our future colleague.

We’d love to meet you if your professional track record includes these skills:

  • High School Diploma Required
  • 0-12 months prior experience
  • Reliable and punctual
  • Developing active listening, verbal and written communication skills, customer service skills
  • Developing attention to detail and sense of urgency and problem-solving abilities
  • Team player and eager to learn
  • Works at the direction and under guidance of the Unit Leader / Unit Manager / Client Team
  • Developing basic understanding of prioritization & organizational skills
  • No direct carrier interaction but understands the importance of strong carrier relationships.
  • Basic application of tools & resources
  • Basic application in Adobe, Microsoft Office Products (Outlook, Word, and PowerPoint) and proficient in Excel
  • Learn and adopt MMA Core Values: Collaboration, Passion, Innovation, Accountability
  • Property Casualty Resident's License within 90 days of hire
  • Annual CE Requirement

We know there are excellent candidates who might not check all of these boxes. Don't be shy. If you're close, we'd be very interested in meeting you.

Valuable benefits.

We value and respect the impact our colleagues make every day both inside and outside our organization. We've built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work.

  • Medical, dental and vision insurance
  • 401K and company match program
  • Company-paid life and disability
  • Generous paid time off programs
  • Employee assistance program (EAP)
  • Volunteer paid time off (VTO)
  • Career mobility
  • Employee networking groups
  • Tuition reimbursement and professional development opportunities
  • Charitable contribution match programs
  • Stock purchase opportunities

To learn more about a career at MMA, check us out online: http://marshmma.com/careers or flip through our recruiting brochure: https://bit.ly/3Qpcjmw

Follow us on social media to meet our colleagues and see what makes us tick:

  • https://www.instagram.com/lifeatmma/
  • https://www.facebook.com/LifeatMMA
  • https://twitter.com/marsh_mma
  • https://www.linkedin.com/company/marsh-mclennan-agency/
Who you are is who we are.

We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.

Marsh Agency and its affiliates are

EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.

#MMASE

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