Business Insurance Account Associate

NACBA; Atlanta (GA); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

401K and company match program

Company-paid life and disability

Generous paid time off programs

Employee assistance program (EAP)

Volunteer paid time off (VTO)

Career mobility

Employee networking groups

Tuition reimbursement and professional

Charitable contribution match programs

Stock purchase opportunities

Job summary

Marsh McLennan Agency in Atlanta, GA is seeking a Business Insurance Account Associate to support client service delivery and account administration. This entry-level role emphasizes teamwork, attention to detail, and strong communication as you assist with renewals, certificates, and data entry.

You will work under guidance of the account team, develop basic insurance operations knowledge, and grow into carrier relationships while contributing to a culture of collaboration and accountability.

Qualifications

• High School Diploma required.
• 0-12 months prior experience.
• Developing active listening, verbal and written communication skills.
• Developing attention to detail and sense of urgency and problem-solving abilities.
• Team player and eager to learn.
• Works under guidance of Unit Leader/Unit Manager/Client Team.

Responsibilities

• Basic knowledge of Agency Management System.
• Assist with client service deliverables aligned with tasks.
• Support account team members on all functions as needed.
• Assist other Account Associates during high-volume times.
• Provide New Business, Renewal and General Service Support (AMS data entry, filing loss runs, certificate issuance).
• Order and file Loss Runs, Flood Zones, ISO Prometrix reports, and other documents.

Skills

Active listening

Verbal communication

Written communication

Attention to detail

Problem solving

Team player

Prioritization

Organizational skills

Customer service

Excel

Education

High School Diploma

Property Casualty Resident's License (within 90 days)

Tools

Reference Connect

Playbook

MMA U

Adobe

Microsoft Office (Outlook, Word, PowerPoint)

Job description

Our not‑so‑secret sauce.

Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. More than 11,000 of the industry's brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can thrive as a Business Insurance Account Associate at Marsh McLennan Agency (MMA).

MMA provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With 200 offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh (NYSE: MRSH).

Applicants must be within driving distance to our Atlanta, GA office to be considered for this role and have the ability to commute to the office a minimum of three days per week.

A day in the life.

As an Business Insurance Account Associate, you will:

• Basic Knowledge of Agency Management System
• Assist with client service deliverables aligned with tasks
• Steps in to support account team members on any/all functions as needed.
• Assists other Account Associate's during high volume times as needed.
• Basic knowledge of available tools (Reference Connect, Playbook, MMA U)
• Provides New Business, Renewal and General Service Support based on the following tasks:
  • AMS Data Entry: new business support, renewal support, special projects
  • Order and File Loss Runs
  • Generate Certificate Holder Lists
  • Download E-Mods or request from insurance carrier
  • Order Flood Zones
  • Order ISO Prometrix Reports
  • Certificate Issuance
  • Evidence of Property Issuance
  • Auto ID Card Issuance

Our future colleague.

We'd love to meet you if your professional track record includes these skills:

• High School Diploma Required
• 0-12 months prior experience
• Reliable and punctual
• Developing active listening, verbal and written communication skills, customer service skills
• Developing attention to detail and sense of urgency and problem-solving abilities
• Team player and eager to learn
• Works at the direction and under guidance of the Unit Leader / Unit Manager / Client Team
• Developing basic understanding of prioritization & organizational skills
• No direct carrier interaction but understands the importance of strong carrier relationships.
• Basic application of tools & resources
• Basic application in Adobe, Microsoft Office Products (Outlook, Word, and PowerPoint) and proficient in Excel
• Learn and adopt MMA Core Values: Collaboration, Passion, Innovation, Accountability
• Property Casualty Resident's License within 90 days of hire
• Annual CE Requirement

We know there are excellent candidates who might not check all of these boxes. Don't be shy. If you're close, we'd be very interested in meeting you.

Valuable benefits.

We value and respect the impact our colleagues make every day both inside and outside our organization. We've built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work.

Some benefits included in this role are:

• Medical, dental and vision insurance
• 401K and company match program
• Company-paid life and disability
• Generous paid time off programs
• Employee assistance program (EAP)
• Volunteer paid time off (VTO)
• Career mobility
• Employee networking groups
• Tuition reimbursement and professional development opportunities
• Charitable contribution match programs
• Stock purchase opportunities

To learn more about a career at MMA, check us out online: http://marshmma.com/careers or flip through our recruiting brochure: https://bit.ly/3Qpcjmw

Follow us on social media to meet our colleagues and see what makes us tick:

• https://www.instagram.com/lifeatmma/
• https://www.facebook.com/LifeatMMA
• https://twitter.com/marsh_mma
• https://www.linkedin.com/company/marsh-mclennan-agency/

Who you are is who we are.

We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.

Marsh McLennan and its affiliates are

EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.

#MMASE