Business Insurance Account Associate

Marsh McLennan Agency; Atlanta (GA); Hybrid; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

401K and company match program

Generous paid time off programs

Tuition reimbursement

Charitable contribution match programs

Job summary

A leading insurance and consulting firm in Atlanta is seeking a Business Insurance Account Associate. This role involves assisting with client service deliverables and supporting account team members. Ideal candidates will have a High School Diploma and develop key skills in communication and customer service. The position offers valuable benefits including medical coverage, 401K, and tuition reimbursement. Applicants must be able to commute to the Atlanta office at least three days per week.

Qualifications

• Developing active listening, verbal and written communication skills.
• Reliable and punctual.
• Developing attention to detail and problem-solving abilities.

Responsibilities

• Assist with client service deliverables aligned with tasks.
• Provide New Business, Renewal and General Service Support.
• Support account team members on any/all functions as needed.

Skills

Active listening

Verbal communication

Written communication

Customer service skills

Attention to detail

Problem-solving

Team player

Education

High School Diploma

Tools

Microsoft Office (Outlook, Word, PowerPoint)

Excel

Adobe

Job description

Overview

Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. More than 11,000 of the industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can thrive as a Business Insurance Account Associate at Marsh McLennan Agency (MMA).

MMA provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With 200 offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh (NYSE: MRSH).

Applicants must be within driving distance to our Atlanta, GA office to be considered for this role and have the ability to commute to the office a minimum of three days per week.

A Day in the Life

• Basic Knowledge of Agency Management System
• Assist with client service deliverables aligned with tasks
• Steps in to support account team members on any/all functions as needed.
• Assists other Account Associate's during high volume times as needed.
• Basic knowledge of available tools (Reference Connect, Playbook, MMA U)
• Provides New Business, Renewal and General Service Support based on the following tasks:
  • AMS Data Entry: new business support, renewal support, special projects
  • Order and File Loss Runs
  • Generate Certificate Holder Lists
  • Download E-Mods or request from insurance carrier
  • Order Flood Zones
  • Order ISO Prometrix Reports
  • Certificate Issuance
  • Evidence of Property Issuance
• Auto ID Card Issuance

Our Future Colleague

• High School Diploma Required
• 0-12 months prior experience
• Reliable and punctual
• Developing active listening, verbal and written communication skills, customer service skills
• Developing attention to detail and sense of urgency and problem-solving abilities
• Team player and eager to learn
• Works at the direction and under guidance of the Unit Leader / Unit Manager / Client Team
• Developing basic understanding of prioritization & organizational skills
• No direct carrier interaction but understands the importance of strong carrier relationships.
• Basic application of tools & resources
• Basic application in Adobe, Microsoft Office Products (Outlook, Word, and PowerPoint) and proficient in Excel
• Learn and adopt MMA Core Values: Collaboration, Passion, Innovation, Accountability

Valuable Benefits

• Medical, dental and vision insurance
• 401K and company match program
• Company-paid life and disability
• Generous paid time off programs
• Employee assistance program (EAP)
• Volunteer paid time off (VTO)
• Career mobility
• Employee networking groups
• Tuition reimbursement and professional development opportunities
• Charitable contribution match programs
• Stock purchase opportunities

Follow us on Social Media

• https://www.instagram.com/lifeatmma/
• https://www.facebook.com/LifeatMMA
• https://twitter.com/marsh_mma
• https://www.linkedin.com/company/marsh-mclennan-agency/

To learn more about a career at MMA, check us out online: http://marshmma.com/careers or flip through our recruiting brochure: https://bit.ly/3Qpcjmw

Who You Are Is Who We Are

We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.

Equal Opportunity

Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.

#MMASE