Business Installation & Repair Technician

Ledcor Construction, Inc.; South Bend (IN); On-site; USD 45,000 - 65,000; Full time

Job summary

Ledcor Technical Services in the United States is seeking a Field Technician to install and maintain voice, data, security and VoIP systems across customer sites. This role supports a fast-paced, customer-focused culture and offers opportunities to grow within a large organization.

You will travel to client locations in a defined geographic area with a company vehicle, perform installations and repairs, and use a laptop with various software.

Qualifications

• 1–5 years of experience in telecommunication networks or similar electrical fields.
• Excellent verbal and written communication skills.
• Experience working independently with a strong technical aptitude.
• Working knowledge of Cisco systems or similar equipment manufacturers.

Responsibilities

• Install and maintain voice, data, security and VoIP systems and equipment.
• Ensure work orders are completed using strong customer service.
• Travel to and from customer locations within a defined geographic area for installations.
• Utilize a laptop computer and relevant software applications.

Skills

Customer service

Communication skills

Independent work

Technical aptitude

Travel readiness

Tools

Cisco systems

Job description

Description

Ledcor Technical Services has been building and servicing communication networks for customers across North America since 1979. Utilizing our broad expertise and experience, we customize solutions to best meet our client's needs. We act as a key partner for our clients by delivering exceptional quality, reliability, and safety in all that we do.

As a skilled Business Installation and Repair Technician, you will utilize your experience to install, and maintain various telecommunication systems. This role is an opportunity to build upon your skillset in the ever-growing business “internet of things” market and develop within a large organization. You believe in building trust with all of those with whom work. You enjoy traveling while also providing a best-in-class approach to customer service.

As a Field Technician you will be part of a fast-paced customer focused culture that provides the opportunity to work in a self-managed work environment, by performing installations and repairs of telecommunications services.

Essential Responsibilities

• Install and maintain, various voice, data, security and VoiP communication systems and equipment
• Building on your customer service skills, you will ensure work orders are completed
• Drive to and from customer locations in a defined geographic area performing installation of services on behalf of our client
• Utilize a laptop computer and various software applications

Qualifications

• 1 - 5 years of experience working with Telecommunication networks or similar electrical fields
• Excellent verbal and written communication skills
• Experience working independently and a strong technical aptitude
• Working knowledge of Cisco systems or similar equipment manufacturers

Work Conditions

• Travel will be required with a company provided vehicle
• Home based dispatching role
• Will be asked to meet the physical requirements of the position which involves sitting, standing, bending, climbing, lifting (up to 50 pounds), working at heights and in confined spaces such as attics and crawl spaces, as well as in all types of weather conditions (that are deemed safe)
• Weekend and on-call work required as needed

Additional Information

Ledcor Technical Services (LTS) designs, builds, and maintains wireline or wireless networks that span North America and beyond. We are a proven leader and innovator in telecommunications network construction, maintenance, and service installation and repair.

Ledcor has been recognized as a Top 100 Inspiring Workplace in North America.

Our competitive total rewards package provides compensation and benefits that support your physical, mental and financial well-being. We offer exciting, challenging work with opportunities to develop your skills and knowledge.

Employment Equity

At Ledcor we believe diversity, equity, and inclusion should be part of everything we do. We are proud to be an equal-opportunity employer. All qualified individuals, regardless of race, color, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status or any other identifying characteristic are encouraged to apply.

Our True Blue team consists of individuals from all backgrounds who contribute diverse perspectives and experiences to Ledcor. For more information about Ledcor’s Inclusion and Diversity initiatives, please visit our I&D page. Adjustments will be provided in all parts of our hiring process.

All applicants must be able to show proof of eligibility to work in the United States.

Ledcor participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the United States. E-Verify® is a registered trademark of the U.S. Department of Homeland Security

Link to: https://www.uscis.gov/e-verify