Business & Infrastructure Coordinator

Davita Inc.; Wisconsin; On-site; USD 72,000 - 104,000; Full time

Job summary

Cencora is seeking an Internal Sales Support specialist to drive customer engagement and project management. This role involves collaborating with teams to improve sales processes and ensuring timely solutions for clients. A Bachelor's degree and advanced skills in communication and Microsoft Office are essential for success in this dynamic position.

Benefits

Competitive compensation and benefits

Support for working families

Professional development and mentorship

Employee resource groups and volunteer activities

Qualifications

• Four years of progressively responsible experience in a related field.
• Advanced skills in Microsoft Office Suite.
• Understanding of sales management and strategic selling techniques.

Responsibilities

• Collaborates with internal teams to resolve issues and support sales.
• Manages multiple projects with attention to deadlines.
• Acts as a liaison between sales and internal departments.

Skills

Organizational skills

Communication skills

Interpersonal skills

Project management

Education

Bachelor's degree in business administration, accountancy, sales, marketing, or related field

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Microsoft Outlook

Job description

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!

Job Details

This position is an internal sales support role which works collaboratively with other Cencora teams to drive continued growth and stronger relationships with new and existing key customers. This role is a critical supporting component to the success of driving services, solutions and technology for customers.

Primary Duties and Responsibilities:

1. Collaborates with leaders from internal support teams to escalate and resolve issues brought by the commercial leads.
2. Supports the advancement of solution selling.
3. Responsible for gathering input and compiling information received from key subject matter experts to create customer-specific responses and proposals.
4. Manages multiple projects while working under management supervision with attention to deadlines and team collaboration.
5. Recommends adjustments to internal and external communications based on challenges and successes.
6. Develops innovative approaches for process improvements.
7. Oversees the New Account setup process, ensuring accuracy, timeliness, and completeness of information entered into systems.
8. Acts as a liaison between the sales team and other internal departments to track and update operational needs, including contracts, reporting, pricing, and operations.
9. Keeps abreast of sales force trends; builds rapport with internal stakeholders.
10. Assists in creating high-level, customized messaging for leadership.
11. Coordinates tracking and maintains solution sales progression within key accounts.
12. Assists in updating and maintaining customer scorecards based on services, solutions, and technology.
13. Gathers, synthesizes, and organizes industry, market, and organizational information.
14. Supports the creation of whiteboarding sessions with key customers.
15. Helps align and integrate Cencora's strategic priorities.

Experience and Educational Requirements

1. Requires training in business administration, accountancy, sales, marketing, computer sciences, or similar fields, typically a four-year Bachelor's Degree or equivalent experience.
2. Proven ability to manage multiple projects and meet deadlines.
3. Advanced skills in Microsoft Word, Excel, PowerPoint, and Outlook.
4. Experience with content management systems preferred.
5. Knowledge of Excel functions such as pivot tables, VLOOKUPs, and formulas.
6. Minimum of four years of related, progressively responsible experience.

Minimum Skills, Knowledge, and Abilities

1. Understanding of Cencora's pharmacy operations and challenges.
2. Thorough knowledge of Cencora products, programs, and services.
3. Knowledge of sales management, planning, goal setting, and strategic selling techniques.
4. Ability to interpret industry trends and develop responsive strategies.
5. Strong organizational and communication skills.
6. Effective oral and written communication for reports and presentations.
7. Interpersonal skills to develop and maintain business relationships.
8. Ability to work proactively in a fast-paced, deadline-driven environment, seeking guidance as needed.

What Cencora Offers

We provide competitive compensation, benefits, and resources that foster an inclusive culture and support your purpose-driven work. Benefits include medical, dental, vision, wellness programs, support for working families, training, professional development, mentorship, employee resource groups, volunteer activities, and more. Visit https://www.virtualfairhub.com/cencora for details.

Salary Range*

$72,200 - 103,290

*This range reflects a national average; actual salaries may vary by location. In states like Colorado, California, Washington, New York, Hawaii, Vermont, Minnesota, Massachusetts, and Illinois, salaries may be up to 10% lower or 12% higher than the range listed.

Equal Employment Opportunity

Cencora is committed to equal opportunity employment regardless of race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status, or other protected classes. We also provide reasonable accommodations for applicants with disabilities during the hiring process. To request accommodations, contact 888.692.2272 or email [e-mail]. Messages unrelated to accommodation requests will not be responded to.

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Affiliated Companies

Affiliated Companies: AmerisourceBergen Services Corporation