Business & Infrastructure Coordinator

Davita Inc.; Fort Wayne (IN); On-site; USD 72,000 - 104,000; Full time

Job summary

A leading company in health solutions is seeking an internal sales support professional to collaborate with teams and enhance customer relationships. This role involves project management, communication, and technical knowledge to improve service delivery and operational efficiency. Candidates should possess a Bachelor's degree and relevant experience, along with advanced skills in Microsoft applications and the ability to manage multiple tasks in a dynamic environment.

Benefits

Medical, dental, vision care

Wellness benefits

Professional development programs

Paid parental leave

Behavioral health support

Qualifications

• Training in business, sales, marketing or similar fields.
• Minimum 4 years of relevant experience.
• Advanced skills in Microsoft Office applications.

Responsibilities

• Collaborates with support teams to resolve issues.
• Manages multiple projects under supervision.
• Acts as a liaison between sales and internal customers.

Skills

Project Management

Communication

Organizational Skills

Problem Solving

Education

Bachelor's Degree in Business Administration, Accountancy, Sales, Marketing, or Computer Sciences

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Microsoft Outlook

Content Management Systems

Job description

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!

Job Details

This position is an internal sales support role which works collaboratively with other Cencora teams to drive continued growth and stronger relationships with new and existing key customers. This role is a critical supporting component to the success of driving services, solutions, and technology for customers.

Primary Duties and Responsibilities:

1. Collaborates with leaders from internal support teams to escalate and resolve issues brought by the commercial leads.
2. Supports the advancement of solution selling.
3. Responsible for gathering input and compiling information received from key subject matter experts to create customer-specific responses and proposals.
4. Manages multiple projects while working under the supervision of management, with close attention to deadlines and collaboration in a team environment.
5. Recommends adjustments to internal and external communications based on challenges and successes.
6. Develops innovative approaches for process improvements.
7. Oversees the New Account setup process, ensuring information collected and entered into systems is accurate, timely, and complete.
8. Acts as a liaison between the sales team and other internal customers, to help track and provide updates on operational needs, including contracts, reporting, pricing, and operations.
9. Keeps abreast of sales force trends; builds rapport with internal stakeholders.
10. Assists in creating high-level, customized messaging for leadership.
11. Coordinates tracking and maintains solution sales progression within key accounts.
12. Assists in updating and maintaining customer scorecards based on services, solutions, and technology.
13. Gathers, synthesizes, and organizes industry, market, and organizational information.
14. Supports the creation of whiteboarding sessions with key customers.
15. Supports efforts to align and integrate Cencora's strategic priorities.

Experience and Educational Requirements

1. Requires training in fields such as business administration, accountancy, sales, marketing, computer sciences, or similar, generally obtained through a four-year Bachelor's Degree or equivalent experience and education.
2. Proven ability to manage and prioritize multiple projects simultaneously and meet deadlines.
3. Advanced skills with Microsoft Word, Excel, PowerPoint, and Outlook.
4. Experience with content management systems is highly preferred.
5. Knowledge of Excel basics such as pivot tables, VLOOKUPs, and other formulas.
6. Minimum of four years of directly related and progressively responsible experience.

Minimum Skills, Knowledge, and Ability Requirements

1. Understanding of Cencora's pharmacy operations and current challenges.
2. Thorough knowledge of Cencora products, programs, and services.
3. Working knowledge of sales management, planning, goal setting, and strategic selling techniques.
4. Ability to interpret industry trends and develop responsive strategies.
5. Advanced skills with Microsoft Applications including Word, Excel, PowerPoint, and Outlook.
6. Experience with content management systems preferred.
7. Strong organizational and communication skills.
8. Effective oral and written communication skills for reports and presentations.
9. Interpersonal skills to develop and maintain cooperative relationships.
10. Ability to work proactively in a fast-paced, deadline-driven, complex environment, seeking guidance on complex tasks as needed.

What Cencora offers

We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members' ability to live with purpose every day. Our offerings include medical, dental, vision care, and a comprehensive suite of wellness benefits, including support for working families, behavioral health, paid parental and caregiver leave, and professional development programs. For more details, visit https://www.virtualfairhub.com/cencora.

Salary Range*

$72,200 - 103,290

*This range reflects a national average; actual compensation may vary based on location, with specific adjustments for certain states.

Equal Employment Opportunity

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status, or membership in any protected class. We also provide reasonable accommodations for individuals with disabilities during the employment process. To request accommodations, contact 888.692.2272 or [e-mail]. Messages unrelated to accommodation requests will not be returned.