Business & Infrastructure Coordinator

Davita Inc.; Connecticut; On-site; USD 72,000 - 104,000; Full time

Job summary

A leading company in health services seeks an Internal Sales Support professional. This role emphasizes collaboration across teams to enhance relationships with customers and supports the growth of services and solutions. Applicants should have a Bachelor's degree and relevant experience, coupled with strong organizational and communication skills.

Benefits

Medical, dental, and vision benefits

Wellness programs

Professional development and mentorship

Volunteer activities

Qualifications

• Requires training generally obtained through a four-year Bachelor's Degree.
• Minimum four years of related experience required.
• Advanced skills in Microsoft Office applications are necessary.

Responsibilities

• Collaborates with internal support teams to drive growth and support resolution of issues.
• Manages multiple projects with attention to deadlines.
• Acts as a liaison between the sales team and internal stakeholders.

Skills

Organizational Skills

Communication Skills

Project Management

Sales Management

Education

Bachelor's Degree in Business Administration or related fields

Tools

Microsoft Office

Content Management Systems

Job description

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!

Job Details

This position is an internal sales support role which works collaboratively with other Cencora teams to drive continued growth and stronger relationships with new and existing key customers. This role is a critical supporting component to the success of driving services, solutions, and technology for customers.

Primary Duties and Responsibilities:

1. Collaborates with leaders from internal support teams to escalate and resolve issues brought by the commercial leads.
2. Supports the advancement of solution selling.
3. Responsible for gathering input and compiling information received from key subject matter experts to create customer-specific responses and proposals.
4. Manages multiple projects while working under the supervision of management, with close attention to deadlines and the ability to collaborate in a team environment.
5. Recommends adjustments to internal and external communications based on challenges and successes.
6. Develops innovative approaches for process improvements.
7. Oversees the new account setup process, ensuring information collected and entered into systems is accurate, timely, and complete.
8. Acts as a liaison between the sales team and other internal customers to help track and provide updates on operational needs, including contracts, reporting, pricing, and operations.
9. Keeps abreast of sales force trends; builds rapport with internal stakeholders.
10. Assists in creating high-level, customized messaging for leadership.
11. Coordinates tracking and maintains solution sales progression within key accounts.
12. Assists in updating and maintaining customer scorecards based on services, solutions, and technology.
13. Gathers, synthesizes, and organizes industry, market, and organizational information.
14. Supports creating whiteboarding sessions with key customers.
15. Supports efforts to align and integrate Cencora's strategic priorities.

Experience and Educational Requirements

• Requires training in fields such as business administration, accountancy, sales, marketing, computer sciences, or similar, generally obtained through a four-year Bachelor's Degree or equivalent experience and education.
• Proven ability to manage and prioritize multiple projects simultaneously and meet deadlines.
• Advanced skills with Microsoft Office applications including Word, Excel, PowerPoint, and Outlook.
• Experience with content management systems is highly preferred.
• Requires knowledge of Excel basics such as pivot tables, VLOOKUPs, and formulas.
• Requires a minimum of four years of related and progressively responsible experience.

Minimum Skills, Knowledge, and Ability Requirements

• An understanding of Cencora's pharmacy operations and current challenges.
• Thorough knowledge of Cencora products, programs, and services.
• Working knowledge of sales management, planning, goal setting, and successful strategic and consultative selling techniques.
• Ability to interpret industry trends and develop responsive strategies.
• Advanced skills with Microsoft Office applications.
• Experience with content management systems preferred.
• Strong organizational and communication skills.
• Effective oral and written communication skills for reports and presentations.
• Interpersonal skills to develop and maintain cooperative relationships.
• Ability to work proactively in a fast-paced, deadline-driven environment, seeking guidance on complex tasks as needed.

What Cencora offers

We provide compensation, benefits, and resources that enable an inclusive culture and support our team members' purpose-driven work. Benefits include medical, dental, vision, wellness programs, support for working families, training, professional development, mentorship, employee resource groups, volunteer activities, and more. For details, visit https://www.virtualfairhub.com/cencora.

Salary Range*

$72,200 - 103,290

*This salary range reflects a national average; actual ranges may vary based on location, with specific adjustments for certain states.

Equal Employment Opportunity

Cencora is committed to providing equal opportunity regardless of race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status, or membership in protected classes. We also provide reasonable accommodations for individuals with disabilities during the employment process. To request accommodations, contact 888.692.2272 or [e-mail].