Business & Infrastructure Coordinator

Davita Inc.; Arkansas; On-site; USD 72,000 - 104,000; Full time

Job summary

Cencora is seeking an Internal Sales Support Professional to enhance client relations and drive growth. The role involves collaboration with internal teams, managing various projects, and creating customized proposals. Ideal candidates will possess a relevant degree, strong communication skills, and prior experience in a sales support capacity. Join a company committed to fostering a purpose-driven culture focused on employee wellness and development.

Benefits

Medical, dental, and vision benefits

Paid parental and caregiver leave

Professional development opportunities

Employee resource groups

Mentorship programs

Qualifications

• Training in business administration, accountancy, sales, marketing, or similar fields.
• Four years of related and progressively responsible experience.
• Advanced skills in Microsoft Office applications.

Responsibilities

• Collaborates with internal support teams to resolve issues.
• Manages multiple projects with attention to deadlines.
• Acts as a liaison between the sales team and internal customers.

Skills

Organizational skills

Communication skills

Project management

Sales management knowledge

Education

Bachelor's Degree in Business Administration or related field

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Microsoft Outlook

Job description

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!

Job Details

This position is an internal sales support role which works collaboratively with other Cencora teams to drive continued growth and stronger relationships with new and existing key customers. This role is a critical supporting component to the success of driving services, solutions, and technology for customers.

Primary Duties and Responsibilities:

• Collaborates with leaders from internal support teams to escalate and resolve issues brought by the commercial leads.
• Supports the advancement of solution selling.
• Responsible for gathering input and compiling information received from key subject matter experts to create customer-specific responses and proposals.
• Manages multiple projects while working under the supervision of management, with close attention to deadlines and the ability to collaborate in a team environment.
• Recommends adjustments to internal and external communications based on challenges and successes.
• Develops innovative approaches for process improvements.
• Oversees the new account setup process, ensuring the information collected and entered into various systems is accurate, timely, and complete.
• Acts as a liaison between the sales team and other internal customers to help track and provide updates on operational needs, including contracts, reporting, pricing, and operations.
• Keeps abreast of sales force trends; builds rapport with internal stakeholders.
• Assists in creating high-level, customized messaging for leadership.
• Coordinates to track and maintain solution sales progression within key accounts.
• Assists in updating and maintaining customer scorecards based on services, solutions, and technology.
• Gathers, synthesizes, and organizes industry, market, and organizational information.
• Supports the creation of whiteboarding sessions with key customers.
• Helps align and integrate Cencora's strategic priorities.

Experience and Educational Requirements:

• Training in fields such as business administration, accountancy, sales, marketing, computer sciences, or similar, generally obtained through a four-year Bachelor's Degree or equivalent experience.
• Proven ability to manage and prioritize multiple projects and meet deadlines.
• Advanced skills with Microsoft Office applications: Word, Excel, PowerPoint, Outlook.
• Experience with content management systems is highly preferred.
• Knowledge of Excel basics such as pivot tables, VLOOKUPs, and formulas.
• A minimum of four years of related and progressively responsible experience.

Minimum Skills, Knowledge, and Ability Requirements:

• Understanding of Cencora's pharmacy operations and challenges.
• Thorough knowledge of Cencora products, programs, and services.
• Working knowledge of sales management, planning, goal setting, and strategic selling techniques.
• Ability to interpret industry trends and develop responsive strategies.
• Strong organizational and communication skills.
• Effective oral and written communication skills for reports and presentations.
• Interpersonal skills to develop and maintain cooperative relationships.
• Ability to work proactively in a fast-paced, deadline-driven environment, seeking guidance on complex tasks as needed.

What Cencora Offers:

We provide compensation, benefits, and resources that foster an inclusive culture and support our team members' purpose-driven work. Benefits include medical, dental, vision, and a comprehensive suite focusing on physical, emotional, financial, and social wellness. We support working families with backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental and caregiver leave, and more. We also offer training programs, professional development, mentorship, employee resource groups, volunteer activities, and other growth opportunities. For more details, visit https://www.virtualfairhub.com/cencora.

Salary Range*

$72,200 - 103,290

*This range reflects a national average; actual ranges may vary based on location, with up to 10% lower or 12% higher depending on specific states such as Colorado, California, Washington, New York, Hawaii, Vermont, Minnesota, Massachusetts, Illinois.

Equal Employment Opportunity:

Cencora is committed to providing equal employment opportunities regardless of race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status, or other protected classes. We comply with all applicable laws and promote a harassment-free workplace. Reasonable accommodations are available during the employment process; contact [e-mail] or call 888.692.2272 for assistance.

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Affiliated Companies: AmerisourceBergen Services Corporation