Business Experience & Plan Specialist- Executive Assistant

PNC; Pittsburgh (Allegheny County); On-site; USD 65,000 - 95,000; Full time

Job summary

PNC seeks a Business Experience & Planning Specialist- Executive Assistant in its Technology organization, based in Pittsburgh, PA. The role supports senior leaders with complex calendar management, travel, expense handling, meeting logistics, and strategic planning in a fast-paced, matrixed environment.

Excellent executive presence and written/verbal communication are essential, with the ability to coordinate cross-functionally and drive key initiatives.

Qualifications

• Experience supporting senior executives in a large matrixed environment.
• Ability to manage complex executive calendars across multiple stakeholders.
• Ability to assess urgency, prioritize requests, and align activities with business impact.
• Strong analytical skills to synthesize data into insights and reports.
• Experience supporting business planning, initiative tracking, and execution.
• Extensive experience coordinating executive travel (domestic and international).
• Familiarity with corporate travel booking platforms such as Concur.

Responsibilities

• Manage and optimize CIO’s calendar aligned with priorities and executive preferences.
• Coordinate travel, expenses, meeting materials, and follow-ups for executives.
• Prioritize requests and manage relationships across a multi-stakeholder environment.
• Support planning, tracking, and execution of line-of-business initiatives with data collection and reporting.
• Develop executive-level communications, presentations, and status updates.
• Collaborate with technology, finance, risk, and shared services to advance initiatives.
• Assist in planning large-scale events and post-event follow-up.
• Identify process improvements for administrative workflows and planning.

Skills

Executive calendar management

Executive travel coordination

Stakeholder management

Event coordination

Data gathering & reporting

Concur travel platform

Analytical reporting

Tools

Concur

Job description

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Business Experience & Planning Specialist- Executive Assistant within PNC's Technology organization, you will be based in Pittsburgh, PA.

R229609

Job Profile

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Business Experience & Planning Specialist- Executive Assistant within PNC's Technology organization, you will be based in Pittsburgh, PA.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

The Business Experience & Planning Specialist will serve as a trusted partner who anticipates needs and drives execution. This includes task related to Complex Calendar Management, Event & Meeting Coordination, Travel & Expense Management, and Executive-Level Support for multiple senior leaders.

This role is a strategic, high-visibility position that requires strong executive presence, sound judgment, and the ability to operate effectively in a fast-paced, highly matrixed environment. A strong executive communication and presence when interacting with senior leaders and stakeholders across the organization is key.

Core Responsibilities

• Manage and optimize the CIO’s calendar, ensuring alignment with strategic priorities, stakeholder needs, and executive preferences.
• Coordinate executive-level logistics including travel, expense management, meeting materials, and follow-ups.
• Apply strong business acumen to prioritize competing requests and manage relationships across a complex, multi-stakeholder environment.
• Support the planning, tracking, and execution of line of business initiatives, including data collection, research, and reporting.
• Develop clear, concise executive-level communications, presentations, and status updates.
• Partner with cross-functional teams (technology, finance, risk, and shared services) to coordinate and advance key initiatives.
• May assist in planning and executing large-scale events (e.g., all-hands meetings, leadership offsites), including logistics, agendas, communications, and post-event follow-up.
• Identify process improvement opportunities and implement enhancements to administrative workflows, reporting, and planning processes.
• Ensure adherence to risk management, confidentiality, and compliance standards in all activities.
• Provides support and assistance for implementation and coordination of planning efforts for line of business initiatives.

Preferred Skills And Experience

• Experience supporting senior executives in a large matrixed environment.
• Expertise in managing complex executive calendars across multiple stakeholders and priorities.
• Strong ability to assess urgency, prioritize requests, and align activities with business impact and executive preferences.
• Strong analytical skills with the ability to gather, synthesize, and present data into meaningful insights and reports
• Experience supporting business planning, initiative tracking, and execution in a fast-paced environment.
• Extensive experience coordinating executive travel (domestic and international), including multi-city itineraries, last‑minute changes, and contingency planning.
• Working knowledge of corporate travel booking platforms, such as Concur,