Business Enterprise Program Director

DelDOT; New Castle (DE); On-site; USD 100,000 - 130,000; Full time

Job summary

The Department of Health and Social Services (DHSS) is seeking a Business Enterprise Program Director to lead the BEP's daily operations, long-term planning, and overall direction. The role requires understanding the Randolph Sheppard Act and Vocational Rehabilitation to ensure state and federal compliance while expanding opportunities for licensed blind vendors.

This executive position oversees program policies, finances, contracts, and locations, providing guidance and development to BEP

Qualifications

• Three years experience in food service management such as prioritizing and organizing food service activities.
• Knowledge of financial administration including budgets, forecasting and internal controls.
• Knowledge of program administration and providing advisory support across units.
• Knowledge of operations management including planning, directing and evaluating operations.

Responsibilities

• Oversees and directs food service operations managed by visually impaired staff.
• Develops policies to evaluate productivity and profitability of each location.
• Plans program expansion, budgeting, cost estimates and renovations for new locations.
• Develops long-range menus to meet nutritional needs and controls costs.
• Reviews revenues, expenditures and compliance with regulations to ensure profitability.
• Develops training for location managers on trends and requirements.
• Prepares quarterly profit and loss statements for each location.
• Reviews vendor contracts and manages vending operations agreements.
• Addresses businesses and community groups to raise program awareness.

Skills

Food service management

Financial administration

Program administration

Operations management

Job description

Introduction

Make a Difference with DHSS
Our mission at the Department of Health and Social Services (DHSS) is to improve the quality of life of Delaware citizens by promoting health and well-being, fostering self-sufficiency, and protecting vulnerable populations.
We prioritize personal and family independence by assisting individuals and families in a variety of life areas.
We offer numerous career opportunities and are dedicated to attracting and retaining highly talented individuals who are ready to make a difference in their community today. DHSS is a great place to kick-start your profession.
For more information, please visit https://dhss.delaware.gov/dhss/ today!

Summary Statement

The Business Enterprise Program Director leads the daily operations, long term planning, and overall direction of the BEP. The BEP Director will need to understand the Randolph Sheppard Act and Vocational Rehabilitation and must ensure the program meets all state and federal requirements while creating meaningful opportunities for licensed blind vendors. This role oversees program policies, performance, financial activity, contracts, equipment, and assigned locations, while also providing guidance, training, and professional development to BEP candidates and vendors. The director works closely with the Blind Vendor Committee, state agencies, businesses, and community partners to resolve operational issues, strengthen relationships, and expand program awareness. Central to this position is the commitment to grow the program, increase vendor participation, and support the long-term success of Delaware’s blind vendors.

Essential Functions

Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive, incumbents can complete job duties of similar kind not specifically listed here.

• Oversees and directs the activities of subordinate supervisors engaged in monitoring and assisting food service facilities operated by visually impaired managers.
• Develops operational policies and procedures for administrative approval, to evaluate the productivity and profitability of each food service location and the business practices of each visually impaired food service manager.
• Plans and directs program expansion by developing new markets for food preparation/distribution system and new locations for limited or full service cafeterias; confers with building and plant managers to promote and evaluate potential; estimates cost of equipment, initial stock/supplies and determines needed renovations; develops budget estimates; submits proposal and budget estimate to superior for approval.
• Develops long-range menu plans designed to meet the nutritional requirements of a wide variety of consumers; implements control measures to minimize costs related to a large scale food service delivery system.
• Reviews and analyzes revenues and expenditures, inspection and manager evaluation reports to determine operating problems and provides technical assistance to assure compliance with State and Federal regulations and to maintain profitability of operations.
• Develops training programs designed to provide location managers with current information on trends and development impacting their businesses.
• Oversees the preparation of profit and loss statements quarterly for each food service location.
• Approves requisitions from program generated funds for purchase and repair of equipment.
• May address businesses, community and civic groups to increase public awareness of program.
• Reviews bid proposals from vendors and establishes and monitors contractual agreements from vending machine operations.

Job Requirements

• Three years experience in food service management such as prioritizing and organizing food service activities, large scale menu planning, pricing and cost control, procurement and inventory control.
• Knowledge of financial administration such as comprehensive analysis of programs, budgets, projects, services, alternatives, and costs; financial planning, revenue generation, revenue forecasting, expenditure forecasting, cash flow management and establishing internal control.
• Knowledge of program administration such as overseeing and directing the development, implementation and evaluation of programs and services; planning and establishing short and long range program goals and objectives. Providing advice to other agency organizational units through consultation.
• Knowledge of operations management which includes planning, directing, coordinating, controlling and evaluating operations typically through subordinate supervisors.

Conditions of Hire

Applicants must be legally authorized to work in the United States. The State of Delaware participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. For more information refer to our Job Seeker Resources. DHSS does not provide employment-based sponsorship. All new hires are required to report to the Statewide New Employee Orientation (SNEO) on their first day of employment. Sessions are held at designated locations in Kent or New Castle County.

Benefits

To learn more about the comprehensive benefit package please visit https://dhr.delaware.gov/benefits/

Accommodations

Accommodations are available for applicants with disabilities in all phases of the application and employment process. Individuals who use TDD may request auxiliary aid or service by calling [phone] or by visiting delawarerelay.com. If you need assistance with an accommodation under the Americans with Disabilities Act (ADA) or general applicant support, you may call [phone] or email [e-mail]. The State of Delaware is an Equal Opportunity employer and values a diverse workforce. We strongly encourage and seek out a workforce representative of Delaware including race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression.