Business Enablement Specialist

MITER Brands; Fife (WA); On-site; USD 72,000 - 97,000; Full time

Benefits offered by this job

Health insurance options

401(k) with company match

Paid time off

Tuition reimbursement

Life insurance

Disability insurance

Job summary

MITER Brands is seeking a Business Enablement Specialist to drive adoption of new technologies and processes across the organization. You will coordinate communications, training materials, and stakeholder engagement to ensure successful implementation.

The role partners with cross-functional teams to gather requirements, track adoption metrics, and support testing of new systems in a fast-paced environment. A Bachelor’s degree and 4+ years of related experience are preferred.

Qualifications

• Bachelor’s degree in business, communications, organizational development, or a related field preferred.
• Four or more years of experience in business operations, communications, project coordination, change management, training, or a related field.
• Exceptional written and verbal communication skills with the ability to tailor messaging for audiences at all levels of the organization.
• Outstanding presentation, facilitation, and interpersonal communication skills.
• Strong organizational and project coordination skills with exceptional attention to detail.
• Ability to manage multiple priorities while meeting deadlines in a fast-paced environment.
• Experience creating training materials, presentations, and business documentation.

Responsibilities

• Support the planning and execution of enablement initiatives that improve business processes through technology.
• Coordinate communication plans that clearly explain project objectives, timelines, impacts, and benefits.
• Develop, edit, and deliver high-quality written communications including presentations, announcements, training materials, FAQs, user guides, and executive updates.
• Assist in developing and facilitating training programs that prepare team members for new systems, tools, and business processes.
• Support change management activities that encourage adoption and minimize disruption.
• Partner with cross-functional teams to gather business requirements, document feedback, and communicate project updates.
• Track project progress, adoption metrics, and performance indicators, communicating results to project leadership.
• Assist with testing new technologies and business processes by coordinating user acceptance testing and documenting results.
• Support continuous improvement initiatives by identifying opportunities to streamline processes and improve the customer experience.
• Perform other duties as assigned.

Skills

Communication skills

Project coordination

Change management

Training development

Analytical problem-solving

Team collaboration

Education

Bachelor's degree in business or related field

Tools

Microsoft Office 365

Job description

Job DescriptionPay Range: $72,000 - $97,000 depending on relevant experience and qualificationsThis is not a remote position. Work locations can be any of the following:North Venice, FLTacoma, WAHarrisburg, PAMITER Brands is a residential window and door manufacturer that provides a leading portfolio of window and door brands for the new construction and replacement segments. MITER Brands, also known as Milgard, MI Windows & Doors and PGTI is one of the nation’s largest suppliers of vinyl windows and patio doors, with plants across the country.Successful digital transformation requires team members who are skilled, flexible, and adaptable to new ways of working. The Business Enablement Specialist supports the successful adoption and utilization of new technologies and business processes by coordinating communications, training, project activities, and stakeholder engagement. This role partners with business teams to ensure new digital solutions are effectively implemented, embraced, and sustained across the organization.ResponsibilitiesSupport the planning and execution of business enablement initiatives that improve business processes through technology.Coordinate communication plans that clearly explain project objectives, timelines, impacts, and benefits.Develop, edit, and deliver high-quality written communications including presentations, announcements, training materials, FAQs, user guides, and executive updates.Assist in developing and facilitating training programs that prepare team members for new systems, tools, and business processes.Support change management activities that encourage adoption and minimize disruption.Partner with cross-functional teams to gather business requirements, document feedback, and communicate project updates.Build strong working relationships with stakeholders and serve as a trusted resource throughout projects.Collect, organize, and analyze user feedback to identify opportunities for process improvements and increased adoption.Track project progress, adoption metrics, and performance indicators, communicating results to project leadership.Assist with testing new technologies and business processes by coordinating user acceptance testing and documenting results.Support continuous improvement initiatives by identifying opportunities to streamline processes and improve the customer experience.Demonstrate flexibility while supporting multiple projects and priorities in a fast-paced environment.Perform other duties as assigned.QualificationsBachelor’s degree in business, communications, organizational development, or a related field preferred.Four (4) or more years of experience in business operations, communications, project coordination, change management, training, or a related field.Exceptional written and verbal communication skills with the ability to tailor messaging for audiences at all levels of the organization.Outstanding presentation, facilitation, and interpersonal communication skills.Strong organizational and project coordination skills with exceptional attention to detail.Ability to manage multiple priorities while meeting deadlines in a fast-paced environment.Demonstrated ability to build positive working relationships across cross-functional teams.Strong analytical and problem-solving skills with the ability to identify trends and recommend improvements.Experience creating training materials, presentations, and business documentation.Proficiency with Microsoft Office 365, including PowerPoint, Excel, Word, and Teams.Self-motivated with a strong sense of accountability, ownership, and customer service.Ability to work independently while contributing effectively as part of a collaborative team.What We OfferAt MITER Brands, we invest in your health, wealth, and wellness. Our comprehensive benefits package supports you and your eligible spouse/dependents while helping you achieve your personal and professional goals.We offer competitive pay, a 401(k) with company match, and generous paid time off to help you maintain a healthy work-life balance.Health & WellnessThree comprehensive medical plan optionsPrescription drug coverageDental insuranceVision insuranceTeladoc virtual healthcare servicesEmployee Assistance Program (EAP)Annual Wellness ClinicFinancial ProtectionCompany-paid Life InsuranceVoluntary Life InsuranceCompany-paid Short-Term DisabilityCompany-paid Long-Term DisabilitySupplemental Hospital Indemnity InsuranceCritical Illness InsuranceAccident InsuranceAdditional BenefitsPaid Time Off (PTO) and paid holidays401(k) retirement plan with company matchTuition Reimbursement ProgramLegal InsuranceIdentity Theft ProtectionPet InsuranceTeam Member Discount ProgramMITER Brands, including MI Windows and Doors, Milgard, and PGT Innovations, is an Equal Opportunity Employer. We are committed to fostering an inclusive workplace and do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, or any other protected status under applicable law.Work Authorization and Sponsorship Disclosure:The Company does not offer employer sponsorship at this time. Therefore, candidates must provide truthful and complete information regarding their eligibility to work in the U.S. and any current or future need for employment sponsorship. Misrepresentation regarding work authorization or sponsorship need at any stage of the hiring process will result in disqualification from consideration, rescission of an employment offer, or termination of employment.