Business Director

Defibtech, LLC; Guilford (CT); Hybrid; USD 120,000 - 150,000; Full time

Benefits offered by this job

Competitive salary

Comprehensive benefits package

401k match

Generous paid time off

Support for volunteerism

Job summary

A leading medical device company is seeking an EMS Business Director to lead their newly created Emergency Medical Services Strategic Business Unit. The role involves driving sales growth, managing distributor networks, and overseeing customer engagement, with options for remote or hybrid work from Guilford, CT. Candidates should have significant leadership experience in EMS or healthcare, along with excellent communication and relationship-building skills. Competitive salary and benefits offered.

Qualifications

• Minimum 7 years of leadership experience in EMS or healthcare.
• Experience in driving sales growth.
• Understanding of regulatory requirements in medical devices.

Responsibilities

• Lead newly established EMS Strategic Business Unit.
• Develop commercial strategy to exceed sales targets.
• Build relationships with distributors and customers.

Skills

Sales growth management

Distributor network management

Commercial strategy development

Customer engagement

Team leadership

Communication skills

Job description

Defibtech is seeking an EMS Business Director to lead our newly created Emergency Medical Services Strategic Business Unit, drive sales growth, and be responsible for building a strong market presence. In addition, The EMS Business Director will oversee global commercial strategy, distributor management, and customer engagement while coordinating closely with internal teams to deliver operational and clinical excellence. This role is fully remote or hybrid capable, locally commutable to our Guilford, CT headquarters with travel up to 50%.

Core Responsibilities:

• Leads and manages the newly established EMS Strategic Business Unit.
• Establishes training, education, and clinical support team, tailored to EMS customers.
• Develops and executes the commercial strategy to achieve and exceed sales targets.
• Builds and manages relationships with EMS distributors, customers, and clinical partners.
• Oversees sales operations, marketing initiatives, and customer engagement programs.
• Drives distributor performance through effective management, coaching, and accountability.
• Collaborates with internal teams (marketing, operations, regulatory, and service) to ensure execution.
• Monitors market trends, competitive activity, and customer needs to shape SBU strategy.
• Reports regularly on performance against goals, providing insights and recommendations to leadership.
• Ensures all business activities comply with regulatory and quality requirements.
• Demonstrates Defibtech’s values on the job. Promotes and participates in continuous improvement.
• Actively supports compliance of Company operations to all applicable laws, regulations and standards, good business practices and company documented procedures (including but not limited to FDA, Quality Systems Regulations, safety regulations, and applicable statutes).
• Responsible for leading the EMS Strategic Business Unit team and clinical specialists.
• Provides coaching, performance management, and professional development for team members.
• Sets clear objectives, tracks progress and ensures accountability against business goals.
• Fosters a collaborative, high-performance culture aligned with company values.
• Coordinates cross-functional efforts with marketing, operations, and customer support teams

Qualifications / Requirements:

• A minimum of 7 years of related experience that includes progressive leadership experience in EMS, medical devices, or related healthcare fields is required. Preferred candidates will have 10 years of related experience
• Demonstrated experience with driving sales growth and managing distributor networks.
• Strong understanding of commercial strategy, customer engagement, and market development.
• Familiarity with regulatory and compliance requirements in healthcare/medical device industries.
• Demonstrated ability to build and lead high-performing teams.
• Excellent communication, negotiation, and relationship-building skills.

Work Environment and Physical Demands:

• Remotely based or within commuting distance of Guilford, Connecticut site with the ability to work onsite 3 or more days per week.
• Up to approximately 50% travel, both Domestic and International.
• Frequent sedentary work that primarily involves sitting and occasional standing/walking with occasional light work that includes moving objects up to 25lbs.

Compensation and Benefits:

• Defibtech offers competitive salaries and a comprehensive benefits package including core health benefits, company-paid disability, and a company matching 401k plan.
• Defibtech promotes a challenging, collaborative, and friendly culture that is centered around our values: Passion, Innovation, Integrity, and Ownership.
• Defibtech is supportive of work balance providing company gatherings to add fun and generous paid time off and flexibility for employees to manage time and responsibilities.
• Defibtech is committed to empowering and supporting our employees in their philanthropic efforts through donation programs and time off for volunteerism.

Defibtech is committed to a diverse workplace and is an Equal Opportunity/Affirmative Action employer and E-Verify Company. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

The above description of core responsibilities and qualifications are intended to describe the general nature and level of the work being performed, but they are not an exhaustive list of all the required responsibilities and skills of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Defibtech endeavors to make www.defibtech.com accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact Human Resources at 203.453.6654. This contact information is for accommodation requests only and should not be used to inquire about the status of applications.