Business Development Specialist (Hybrid Schedule)

Parts Town; Parc (NY); Hybrid; USD 55,095 - 74,353; Full time

Benefits offered by this job

Hybrid work schedule

Profit‑sharing bonus

401(k) with match

Health insurance

Annual bonus program

Paid time off

Job summary

Parts Town is hiring a Business Development Specialist in the United States with a focus on inside sales and relationship building. You will proactively reach out to customers, forge partnerships, and drive revenue using Parts Town solutions.

You will manage a high volume of calls, learn customer challenges, and leverage the company value proposition to close opportunities while maintaining strong CRM records and cross-functional collaboration.

Qualifications

• 1–3 years of experience in an inside sales, business development, customer service or account management role.
• Excellent communication skills in English (verbal and written).
• Proactive, organized, resilient and able to follow through.
• Comfort with learning and presenting Parts Town resources and value propositions.

Responsibilities

• Make 60 outbound calls daily to new and existing customers.
• Identify, cultivate, and build new partnerships nationwide in foodservice and HVAC.
• Maintain in-depth knowledge of industry trends and customer needs.
• Record all activities in Salesforce CRM for timely reporting.

Skills

Outbound calling

Customer relationship building

English communication

Organization skills

High-volume calling

Tools

Salesforce

Job description

Business Development Specialist

As the fastest-growing distributor of restaurant equipment, HVAC and residential appliance parts, we like to do things a little differently. We believe our team should be like family. First, you have to demonstrate our core values and keep safety as your #1 priority. But we’re also looking for unique enthusiasm, high integrity, courage to embrace change, and if you know a few jokes, that puts you on the top of our list.

Do you have a genius-level knowledge of original equipment manufacturer parts? If not, no problem! We’re more interested in passionate people with fresh ideas from different backgrounds. That’s what keeps us at the top of our game. We’re proud our workplace has been recognized for its growth and innovation on the Inc. 5000 list 15 years in a row and the Crain’s Fast 50 list ten times. We are honored to be voted by our Chicagoland team as a Chicago Tribune Top Workplace for the last four years.

If you’re ready to roll up your sleeves, go above and beyond and put your ambition to work, all while having some fun, let’s chat – Apply Today!

Perks

• Parts Town Pride – check out our virtual tour and culture!
• Quarterly profit‑sharing bonus
• Hybrid work schedule
• Team member appreciation events and recognition programs
• Volunteer opportunities
• Monthly IT stipend
• Casual dress code
• On‑demand pay options: Access your pay as you earn it
• All the traditional benefits like health insurance, 401(k) with match, employee assistance programs and time away – we’ve got you covered.

The Job at a Glance

The Business Development Specialist (internally known as PARTnership Builder) is responsible for finding, developing, and maintaining relationships with service contractors. Being a sales guru, you will proactively manage your day by placing a high volume of outbound calls; you see each phone call as an opportunity to form a personal emotional connection with customers and make it your mission to learn customer challenges and utilize the Parts Town value proposition to find solutions. You describe yourself as proactive and have a passion for facilitating all aspects of the sales process including identifying new opportunities, developing sales solutions, closing sales opportunities, negotiating pricing, and providing outstanding customer service and follow‑up.

A Typical Day

• Place 60 outbound calls daily to new and existing customers.
• Identify, cultivate, and build new customer partnerships in the commercial foodservice and HVAC industries by understanding their problems/needs and utilizing the Parts Town value proposition and solutions to solve them.
• Build in‑depth knowledge of commercial foodservice and HVAC industry trends and customer needs.
• Drive revenue by prospecting and building a pipeline while simultaneously fostering personal relationships with potential and existing customers nationwide.
• Integrate all sales activities into CRM (Salesforce.com) system for timely, accurate reporting.
• Conduct research on accounts to develop an understanding of their business and where Parts Town can be a solution to their parts needs.
• Partner with Customer Experience team members to develop and grow customer relationships.
• Educate customers on Parts Town resources and capabilities (electronic resources, technical support, manufacturer relationships, etc.).

To Land This Opportunity

• You have 1–3 years of experience in an inside sales, business development, customer service or account management role.
• Bonus points if you have experience in the commercial foodservice or HVAC industries!
• You are passionate about building something new and solving problems.
• You describe yourself as proactive and organized – taking initiative and following through are a must.
• You are resilient – you see rejection as an exciting challenge.
• You have fantastic communication skills and you’re proficient in English (verbal and written).

About Your Future Team

Our team is serious about team lunches and decorating desks to celebrate birthdays & milestone anniversaries. Start thinking about what you’ll bring to your first potluck at Parts Town! At Parts Town, we value transparency and are committed to ensuring our team members feel appreciated and supported. We prioritize our positive workplace culture where collaboration, growth, and work‑life balance are celebrated.

Compensation and Benefits

The salary range for this role is $55,094.88–$74,352.58 annually ($26.48–$35.74 hourly). Parts Town is a pay‑for‑performance company. In addition to base pay, some roles offer a profit‑sharing program and an annual bonus depending on the role. Our comprehensive benefits package includes health, dental and vision insurance, 401(k) with match, employee assistance programs, paid time off, paid sick time off, paid holidays, paid parental leave, and professional development opportunities.

EEO Statement

Parts Town welcomes diversity and, as an equal‑opportunity employer, all qualified applicants will be considered regardless of race, religion, color, national origin, sex, age, sexual orientation, gender identity, disability or protected veteran status.

We are an E‑Verify employer.