Business Development Specialist

Seton; Fort Mill (SC); Hybrid; USD 42,000 - 75,000; Full time

Benefits offered by this job

Medical, dental, vision (insurance)

401(k) with company match

Paid time off

Bonus program

Job summary

Brady IPS in Fort Mill, SC is seeking an energetic, results-driven individual to be the first point of contact with prospective customers. You will identify opportunities, perform outbound outreach, and schedule qualified meetings for Account Managers in a full-time, in-person role.

Base salary plus performance bonuses are offered, with a schedule Monday through Friday. The role emphasizes relationship-building, goal orientation, and strong organizational skills in a supportive Brady IPS

Qualifications

• High school diploma or equivalent.
• Strong verbal communication and interpersonal skills.
• Comfortable making outbound calls and engaging decision-makers.
• Proficiency with Microsoft Office applications and CRM systems.
• Strong organizational skills and attention to detail.
• Self-motivated with a positive, goal-oriented mindset.

Responsibilities

• Conduct a high volume of outbound calls and email outreach to prospective customers.
• Engage decision-makers and key stakeholders across various industries.
• Build rapport and professionally represent Brady IPS.
• Identify customer needs, challenges, and business objectives.
• Qualify prospects based on established criteria including business fit, opportunity potential, and readiness to engage.
• Gather key account information and maintain accurate customer records.
• Schedule qualified meetings for Brady IPS Account Managers and Sales Representatives.
• Coordinate calendars and document meeting details; confirm appointments and follow-up outreach.
• Document all customer interactions and CRM notes; maintain organized prospect records and follow-up schedules.
• Track activity levels and performance metrics.
• Develop understanding of Brady IPS products, services, and value propositions.
• Communicate how Brady solutions help customers with safety, productivity, and compliance.
• Stay informed on industry trends and objections; maintain a positive attitude and persistence.
• Use consultative communication to keep prospects engaged.

Skills

Verbal communication

Interpersonal skills

Outbound calling

Self-motivation

Time management

Organizational skills

Education

High school diploma or equivalent

Tools

CRM systems

Microsoft Office

Job description

Charlotte, North Carolina, United States

What We Need:

Brady Intelligent Productivity Solutions (IPS) is a leading provider of workplace identification, safety, facility, and productivity solutions that help organizations operate more efficiently and safely. We partner with businesses across multiple industries to deliver solutions that improve productivity, compliance, and operational performance.

Position Overview

Brady IPS is seeking an energetic, motivated, and results-driven to join our team in Fort Mill, SC. In this role, you will be the first point of contact for prospective customers, helping introduce Brady's solutions, identify business opportunities, and schedule qualified appointments for our sales team.

This is an ideal position for someone who enjoys engaging with people, is confident on the phone, and thrives in a goal-oriented environment. Successful candidates are resilient, organized, and excited about building relationships that help drive business growth.

Brady IPS Location: Fort Mill, SC (In-Person) Compensation: Base Salary + Performance Bonuses

Schedule

• Full-Time
• Monday through Friday

What You'll Be Doing:

• Conduct a high volume of outbound calls and email outreach to prospective customers.
• Engage decision-makers and key stakeholders across various industries.
• Build rapport quickly and professionally represent the Brady IPS brand.

Lead Qualification

• Identify customer needs, challenges, and business objectives.
• Qualify prospects based on established criteria, including business fit, opportunity potential, and readiness to engage.
• Gather key account information and maintain accurate customer records.

Appointment Scheduling

• Schedule qualified meetings for Brady IPS Account Managers and Sales Representatives.
• Coordinate calendars and ensure all meeting details are documented and communicated effectively.
• Confirm appointments and conduct follow-up outreach as needed.
• Accurately document all customer interactions, call outcomes, notes, and next steps within CRM systems.
• Maintain organized prospect records and follow-up schedules.
• Track activity levels and performance metrics.

Product & Industry Knowledge

• Develop a strong understanding of Brady IPS products, services, and value propositions.
• Communicate how Brady solutions help customers improve workplace safety, productivity, and compliance.
• Stay informed on industry trends and customer challenges.
• Professionally address questions and initial objections.
• Maintain a positive attitude and persistence when facing rejection.
• Use consultative communication techniques to keep prospects engaged.

What You Will Need To Be Successful:

Required

• High school diploma or equivalent.
• Strong verbal communication and interpersonal skills.
• Comfortable making outbound calls and engaging decision-makers.
• Proficiency with Microsoft Office applications and CRM systems.
• Strong organizational skills and attention to detail.
• Self-motivated with a positive, goal-oriented mindset.

Preferred

• Prior experience in appointment setting, inside sales, lead generation, customer service, retail sales, or business development.
• Experience working with CRM platforms and sales engagement tools.
• Experience in B2B sales environments.

Skills

• Confidence and professionalism in customer interactions.
• Resilience and persistence.
• Strong time management and multitasking abilities.
• Desire to learn and grow within a sales organization.

About Us:

Who we are: Brady Corporation is a global industrial technology leader dedicated to making workplaces safer, more productive, and more connected. Backed by a 110+ year legacy of reliability and innovation, we have entered an exciting era of transformation and growth, powered by more than 10,000 team members serving customers across 40+ countries. Following our acquisition of Honeywell's Productivity Solutions and Services business in August 2026, Brady brings together trusted leadership in safety, materials science, and identification with advanced mobile computing, scanning, and automation. We help organizations make work safer, more productive, and more connected by transforming everyday critical information into actionable intelligence. Our end-to-end platform unites two powerful pillars:

• Identification Solutions: High-performance labels, safety signs, engineered materials, and rugged industrial printing systems.
• Intelligent Productivity Solutions: Industry-leading mobile computers, barcode/RFID scanners, specialized software, voice automation, and workflow services.

From aerospace, healthcare, and laboratories to manufacturing plants, retail, data centers, and global transportation and logistics hubs, we empower customers to identify, protect, track, and optimize the people, assets, and processes that keep the world running. Why work at Brady: A career at Brady means working for a global company that has thrived for over 100 years, and whose innovative spirit drives our future growth.

Brady offers competitive pay and great benefits, supported by a culture that encourages collaboration and innovation. We strive to foster an inclusive workplace where diverse talent can learn, grow, and succeed. And with deeply rooted values, no matter where you work at Brady, you'll feel connected to the community through our charitable contributions and opportunities to give back.

Our headquarters are in Milwaukee, Wisconsin, but we have more than 70 locations globally, giving our employees the opportunity to work with colleagues around the world.

• Comprehensive insurance coverage starting on your first day of employment, including medical, dental, and vision
• Generous 401(k) with company match
• Paid time off and holidays
• Opportunity to participate in incentive programs for all full-time employees
• Family planning benefits including paid parental leave, fertility coverage, adoption and surrogacy assistance
• Scholarship program for children of Brady employees
• A variety of Employee Resource Groups to provide you with unique networking, development, and volunteer opportunities
• Employee Assistance Program and related wellness programs (mental and behavioral health, family counseling, financial management)
• Dress-for-your-day dress code
• Charitable contributions matched through Brady's Matching Gift program

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