Business Development Sales Manager

PuroClean of Rowland Heights; California; On-site; USD 50,000 - 90,000; Full time

Benefits offered by this job

Bonus based on performance

Company car

Flexible Scheduling

Paid Training for Career Advancement

Opportunity to Help People in Times of Need

Aggressive Competitive Wages

Company parties

Training & development

Opportunity for advancement

Job summary

Join a leading emergency property restoration firm as a Marketing Manager, where you will spearhead marketing initiatives and foster a culture of service and community engagement. This role is pivotal in developing a comprehensive marketing strategy that drives brand awareness and customer satisfaction. You will lead a dedicated team, ensuring they are equipped to meet and exceed sales targets while building strong relationships with clients. This dynamic position offers a unique opportunity to make a significant impact in the community, helping families and businesses during their times of need. If you are passionate about marketing and service, this is the perfect opportunity for you.

Qualifications

• Strong communication skills with a focus on customer engagement.
• Ability to build relationships and maximize business opportunities.

Responsibilities

• Manage marketing initiatives and develop an annual marketing plan.
• Train and coach the marketing team to achieve sales goals.
• Ensure high customer satisfaction and resolve complaints promptly.

Skills

Effective Communication

Relationship Building

Organizational Skills

Sales Techniques

Job description

Benefits:

1. Bonus based on performance
2. Company car
3. Company parties
4. Competitive salary
5. Opportunity for advancement
6. Training & development

Perks:

1. Online Mobile Courses
2. Flexible Scheduling
3. Paid Training for Career Advancement
4. Opportunity to Help People in Times of Need
5. Aggressive Competitive Wages

Company and Culture:

PuroClean, a leader in emergency property restoration services, helps families and businesses overcome the devastating setbacks caused by water, fire, mold, biohazard, and other conditions resulting in property damage. We operate with a ‘servant-based leadership’ mindset and seek to create an environment where our team members can grow both professionally and spiritually through serving our customers, communities, and each other.

Job Position Description:

With a ‘One Team’ mentality, manage the Franchise marketing team and all sales and marketing initiatives. Develop and implement an annual marketing plan, which promotes Franchise services and develops a diverse customer base. Train and coach a professional marketing team capable of achieving annual sales revenue goals. Manage and improve customer satisfaction, including the resolution of any customer complaints. The annual marketing plan is effectively executed, resulting in the achievement of annual sales revenue goals, building of brand awareness, an increase in new customers, and expansion of diverse markets. Customer expectations are met or exceeded. All customer complaints are resolved quickly to the satisfaction of the customer. A PuroClean Marketing Manager takes pride in going above and beyond customer expectations in their times of need by providing a world-class level of service which sets us apart from our competitors in the industry.

Responsibilities:

1. Develop and manage marketing tasks unique to the needs of PuroClean and its customers and clients, planning of continuing education classes, hosting lunch and learns, and building relationships with centers of influence.
2. Identify, create, and execute annual marketing objectives in line with the operating budget.
3. Monitor customer satisfaction by reviewing customer satisfaction forms, conducting follow-up phone calls, and doing follow-up visits to ensure customers are satisfied.
4. Recruit, train, and coach additional sales staff when applicable.
5. Build brand awareness, promote the ‘One Team’ culture, and have a genuine willingness to make a difference in your community through service.

Qualifications:

1. Ability to communicate clearly and effectively with a genuine interest in people, asking open-ended questions and delivering the brand ‘message’.
2. Talent in identifying and maximizing opportunities to build relationships with clients and customers to create win-win situations and support the business.
3. Excellent organizational skills.
4. Comfortable with setting and running appointments, educational classes, and community events in a group setting.
5. Respect for safety and brand identity guidelines. Ability to present yourself professionally and with integrity in a sales-based setting.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to PuroClean Corporate.