Business Development Representative - Pittsburgh, PA

SmartRecruiters, Inc.; Pittsburgh (Allegheny County); Hybrid; USD 40,000 - 54,000; Full time

Benefits offered by this job

Medical plan

Dental

Vision

401k plan with match

Identity theft protection

Travel insurance

Job summary

Konecranes is seeking a Business Development Representative in Pittsburgh, PA to support local service branches by renewing service agreements and gathering customer insights via the renewal process.

The ideal candidate has a Bachelor’s in Business and at least one year in business development or sales, with CRM experience a plus. This role offers a hybrid work setup and a comprehensive benefits package.

Qualifications

• Bachelor’s degree in Business or related field.
• 1+ year of business development or sales experience preferred.
• Experience with CRM tools is a plus.
• Excellent written and verbal communication skills.

Responsibilities

• Renews service agreements for local service branches.
• Conducts business reviews online via the customer portal.
• Proposes service agreements aligned to usage and regulations.
• Collaborates with local branches to ensure retention and delivery.
• Maintains customer intelligence in CRM during the retention process.
• Works with branches to improve retention, relationships, and profitability.

Skills

Sales

Customer relationships

Communication

Education

Bachelor's degree in Business

Tools

CRM tools

Job description

Business Development Representative - Pittsburgh, PA

• Full-time
• Job Category: Sales
• Employee Group: Employee
• Employment Type: Undefined term
• Full-time/part-time position: Full-time
• Workplace Type: Hybrid
• Compensation: USD 47,000 - USD 47,000 - yearly

At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name. Everything we do, we do with passion and drive.We believe diversity drives business success and is the foundation for our growth. We welcome different backgrounds and skills that enrich our community, and we promote a place where we can ALL be ourselves. This is what makes Konecranes a unique place to work.

Position Title:BusinessDevelopment Representative

• ABDR supportsour localservicebranches by renewing service agreements
• ConductsBusiness Reviewsonline using our customer portal
• Proposesappropriate service agreement to meet usage, operating environment, duty classification, manufacturer’s recommendations, and local regulations and securesretention of customer
• Collaborateswithlocal branch to ensure a successful customer experience and proper delivery of the service agreement
• Deliversallpertinentcustomer intelligence from the renewal process to the local service branch
• Maintainsdaily activities in customer relationship management tools by tracking calls, emails, and interactions with customersduring the retention process.
• Worksclosely with local branches to improve customer agreement retention, overallcustomer relationships, scope of services delivered, andoverall profitability and efficiency.

Education:Bachelor’s degree in Business or other related studies required.

Experience:One(1)+ year/s of business development or sales experience preferred. Experience with CRM tools is a plus. Must have excellent written and verbal communication skills and PC skills.

Other Experience:Must be coachable with a willingness to learn. Must have a desire to be successful and grow in a world class organization with a commitment to excellence, superior relationship building and collaborative capabilities. Must be willing to develop Konecranes sales ethics and values.

What we offer:

Benefits:Medical Plan, Dental, Vision, 401k plan with a match from day one, identity theft protection, accident insurance, travel insurance and so much more!

Vacation:2 weeks of vacation per year (pro-rated for the first year depending on start date). 5-12 years of service, 3 weeks. 13+ years of service, 4 weeks.

Sick Leave:5 days of Sick Leave per year. Pro-rated the first year after 90 days of service

Holidays:10 paid holidays per year

Konecranes moves what matters. Konecranes is a global leader in material handling solutions, serving a broad range of customers across multiple industries. We consistently set the industry benchmark, from everyday improvements to the breakthroughs at moments that matter most, because we know we can always find a safer, more productive and sustainable way. That's why, with 16 000+ professionals in over 50 countries, we are trusted every day to lift, handle and move what the world needs.

Konecranes is committed to ensuring that all employees and job applicants are treated fairly in an environment which is free from any form of discrimination. We are an Equal Opportunity Employer - Minorities/Women/Protected Veterans/Disabled/Other Protected Category.