Field Sales Technical Associate - Pottstown, PA

SmartRecruiters, Inc.; Pottstown (Montgomery County); Hybrid; USD 60,000 - 86,000; Full time

Benefits offered by this job

Medical Plan

Dental

Vision

401k plan with a match from day one

Identity theft protection

Travel insurance

Job summary

Konecranes in Pottstown, PA, is seeking a Field Sales Technical Associate. This full-time, hybrid role supports senior sales professionals by performing technical pre-sales, site visits, data gathering, and quote preparation under the guidance of a senior service sales representative.

You will build technical and commercial acumen to aid sales growth, learn cranes and service offerings, and contribute to a robust sales pipeline.

Qualifications

• 1–3 years of relevant field experience in industrial maintenance, technical support, or customer service.
• Prior exposure to mechanical/electrical systems or industrial environments preferred.

Responsibilities

• Attend customer sites with the senior sales representative to gather technical measurements and scope service opportunities.
• Draft and assist in the preparation of customer quotes using field data.
• Learn to identify sales opportunities during customer interactions.
• Support sales pipeline documentation and CRM data hygiene.
• Participate in territory planning and prioritize leads with input from leadership.
• Continuously develop knowledge of cranes, components, and service offerings.
• Perform other duties as assigned in support of sales growth and technical training.

Skills

Mechanical aptitude

Communication skills

Interpersonal skills

Self-directed under mentorship

Technical diagram interpretation

Education

Technical diploma/degree

Recent technical program graduate

Job description

Field Sales Technical Associate - Pottstown, PA

• Full-time
• Job Category: Please select
• Employee Group: Employee
• Employment Type: Undefined term
• Full-time/part-time position: Full-time
• Workplace Type: Hybrid

At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name. Everything we do, we do with passion and drive.We believe diversity drives business success and is the foundation for our growth. We welcome different backgrounds and skills that enrich our community, and we promote a place where we can ALL be ourselves. This is what makes Konecranes a unique place to work.

POSITION SUMMARY

The Field Sales Technical Associate is a full-time, customer-facing support role designed to augment top-performing sales professionals in the field. Acting as a high-impact apprentice, this role accelerates order generation by executing technical pre-sales activities—including customer visits, data gathering, and quote preparation—under the direct mentorship of a senior service sales representative. This role is foundational for building future sales or operational leaders by developing technical and commercial acumen in real-world settings. Success will be measured by incremental sales enabled, accuracy of pre-sales documentation, and demonstrated growth in technical and customer-facing capabilities. This role is part of the Flex Plan initiative and will collaborate with the Control Tower to prioritize high-potential opportunities and execute field tasks efficiently. Top performers may advance into sales, TSM, FOM, TOM, or service operations roles as part of our leadership development track.

RESPONSIBILITIES

• Attend customer sites with the senior sales representative to gather technical measurements and scope service opportunities.
• Draft and assist in the preparation of customer quotes using field data.
• Learn to identify sales opportunities during customer interactions.
• Support sales pipeline documentation and CRM data hygiene.
• Participate in territory planning sessions and prioritize leads with input from the Control Tower team.
• Continuously develop knowledge of cranes, components, and service offerings.
• Perform other duties as assigned in support of sales growth and technical training.

REQUIRED SKILLS & COMPETENCIES

• Strong mechanical or technical aptitude with a willingness to learn sales processes.
• Excellent communication and interpersonal skills with both customers and internal teams.
• Proactive, organized, and self-directed under mentorship.
• Able to interpret basic technical diagrams and specifications (training provided).
• High integrity, curiosity, and commitment to follow-through.

EDUCATION & EXPERIENCE

• 1–3 years of relevant field experience in industrial maintenance, technical support, or customer service OR recent graduate of a technical program with demonstrated aptitude.
• Prior exposure to mechanical/electrical systems or industrial environments strongly preferred.

OTHER REQUIREMENTS

• Travel up to 50% within assigned territory.
• Valid driver’s license required.
• Willingness to work in manufacturing and service environments.

What we offer

Benefits:

• Medical Plan, Dental, Vision, 401k plan with a match from day one, identity theft protection, accident insurance, travel insurance and so much more!

Vacation:

• 2 weeks of vacation per year (pro-rated for the first year depending on start date). 5-12 years of service, 3 weeks. 13+ years of service, 4 weeks.

Sick Leave:

• 5 days of Sick Leave per year. Pro-rated the first year after 90 days of service

Holidays:

• 10 paid holidays per year

Konecranes moves what matters. Konecranes is a global leader in material handling solutions, serving a broad range of customers across multiple industries. We consistently set the industry benchmark, from everyday improvements to the breakthroughs at moments that matter most, because we know we can always find a safer, more productive and sustainable way. That is why, with 16 000+ professionals in over 50 countries, we are trusted every day to lift, handle and move what the world needs.

Konecranes is committed to ensuring that all employees and job applicants are treated fairly in an environment which is free from any form of discrimination. We are an Equal Opportunity Employer - Minorities/Women/Protected Veterans/Disabled/Other Protected Category.

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