Business Development Representative - Legal

Complete Care Centers; Ocala (FL); On-site; USD 50,000 - 80,000; Full time

Benefits offered by this job

Competitive salary

Incentives

Health insurance

401(k) with company match

PTO & holidays

Company-paid life insurance

Career growth & development

Job summary

Complete Care is seeking a Business Development Representative (Legal) to serve as the primary liaison between Complete Care, referring attorneys, chiropractors, and patients. You'll build trusted relationships, coordinate medically and financially managed cases, and ensure seamless communication between all parties while supporting exceptional patient outcomes.

If you're relationship-driven, organized, and enjoy working at the intersection of healthcare and legal services, we'd love to meet you.

Qualifications

• 2+ years of business development, legal case management, healthcare account management, or client relationship experience.
• Knowledge of personal injury case management, medical billing, liens, settlements, and treatment coordination.
• Experience working with EMR systems, CRM software, and legal documentation.
• Strong understanding of healthcare operations and multidisciplinary patient care is preferred.

Responsibilities

• Build and maintain strong relationships with referring attorneys, chiropractors, and strategic legal partners.
• Coordinate medically and financially managed patient cases, including treatment scheduling, authorizations, and case updates.
• Monitor case progress, resolve issues proactively, and communicate with legal partners throughout the patient's course of care.
• Collaborate with clinic teams to ensure exceptional service, regulatory compliance, and outstanding patient outcomes.

Skills

Relationship-building

CRM software

Healthcare account management

Legal case management

Tools

EMR systems

CRM software

Legal documentation tools

Job description

Build Relationships. Support Recovery. Drive Results. At Complete Care, our mission is to transform injury care by delivering faster access, exceptional patient experiences, and superior outcomes. Through purposeful innovation, advanced technology, and empowered people, we are creating the future of healing our patients deserve.

As our Business Development Representative (Legal), you'll serve as the primary liaison between Complete Care, referring attorneys, chiropractors, and patients. You'll build trusted relationships, coordinate medically and financially managed cases, and ensure seamless communication between all parties while supporting exceptional patient outcomes.

If you're relationship-driven, organized, and enjoy working at the intersection of healthcare and legal services, we'd love to meet you.

What You'll Do

• Build and maintain strong relationships with referring attorneys, chiropractors, and strategic legal partners.
• Coordinate medically and financially managed patient cases, including treatment scheduling, authorizations, and case updates.
• Monitor case progress, resolve issues proactively, and communicate with legal partners throughout the patient's course of care.
• Collaborate with clinic teams to ensure exceptional service, regulatory compliance, and outstanding patient outcomes.
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You'll Thrive Here If You Are...

• A relationship-builder who earns trust and credibility with professional partners.
• Organized and able to manage multiple accounts while meeting deadlines.
• A proactive problem solver who communicates effectively with healthcare and legal professionals.
• Patient-focused, accountable, and committed to delivering exceptional service.

Preferred Experience

• 2+ years of business development, legal case management, healthcare account management, or client relationship experience.
• Knowledge of personal injury case management, medical billing, liens, settlements, and treatment coordination.
• Experience working with EMR systems, CRM software, and legal documentation.
• Strong understanding of healthcare operations and multidisciplinary patient care is preferred.

What Success Looks Like

• Strong, long-term relationships with attorneys, chiropractors, and referral partners.
• Efficient coordination of patient cases from referral through treatment completion.
• Timely communication and resolution of medical and financial case issues.
• Increased referral partner satisfaction while supporting positive patient outcomes.

Why Complete Care?

We're a growing multidisciplinary healthcare organization committed to helping injured patients recover while building lasting partnerships throughout our communities.

Our Business Development Representatives are trusted advisors who strengthen relationships, improve communication, and help ensure patients receive the coordinated care they deserve.

If you're looking for a career where your relationships make a meaningful impact, Complete Care is the place to grow.

Benefits

• Competitive Salary + Incentive Opportunity
• Medical, Dental & Vision Insurance
• 401(k) with Company Match
• Paid Time Off & Paid Holidays
• Company-Paid Life Insurance
• Career Growth & Professional Development Opportunities

Apply Today

We're looking for a driven relationship manager who enjoys solving problems, building partnerships, and supporting exceptional patient care.

If you're ready to make an impact while growing your career in healthcare business development, we'd love to hear from you.