Business Development Representative | High Activity Appointment Setter

City Wide Facility Solutions; Los Gatos (CA); Remote; USD 52,000 - 88,000; Full time

Benefits offered by this job

Remote role

Uncapped commissions

Medical/dental/vision/Life insurance

PTO

401k

Charity time

Job summary

City Wide Facility Solutions is seeking a remote, high-activity SDR to own the top of the sales funnel. You’ll open conversations, book appointments, and get paid on both appointments and closes through a 10% commission on deals you help initiate.

Qualifications welcome anyone with hustle and coachability, even if your background is in hospitality or retail. You’ll work from home with clear benchmarks and a path to a big base raise as you prove you can convert outreach into qualified meetings.

Qualifications

• Must be coachable, persuasive, and able to work from home.
• Background in hospitality, retail, or similar is welcome.
• Willingness to stay long-term in an SDR role.

Responsibilities

• Make a high volume of outbound calls to generate conversations.
• Diligently follow up; most appointments occur after several touches.
• Use email, phone, and creative drop-offs to turn cold accounts into booked meetings.
• Research decision-makers and keep contact data up to date in HubSpot.
• Log every call, email, and touch in HubSpot to prevent drops.
• Qualify appointments against a scorecard before escalation to sales.

Skills

Dialing skills

Persuasion

Self-motivation

Discipline

Tools

HubSpot

CRM software

Job description

This isn't just a BDR/SDR job. It’s a long-term seat, and we pay like we mean it.

We’re a small, close-knit facility services company (Company, NOT a family. Your family is your family.) in the South Bay, and we’re looking for someone who wants to settle in, own the top of our sales funnel, and get paid well for doing it. This isn’t a revolving-door SDR seat where you dial numbers for six months and move on. We want someone who sticks around, and we’ll pay you to stay.

We don’t care if your only experience is in hospitality, retail, or digging ditches. If you’re engaging and persuasive, if you’ve got hustle and you’re coachable, and you can stay disciplined while working from home, we want to talk to you.

Location: Remote, but preferably within 2 hours of San Jose.

What the role actually is

This is a fully remote, high-activity role. Your job is to start conversations and book appointments. You do NOT have to close deals. Our salespeople handle the close. You open the door, they walk through it, and you get paid on both ends (we’ll pay you 10% commission on deals you set appointments for that close).

You won’t be dialing with nothing in your hands, either. We back your outreach with creative drop-offs that we deliver for you. Our favorite is a toy trash can with a crumpled letter in it, designed to spark interest and stimulate a conversation.

What you’ll be doing

• Making phone calls. A lot of them. This is the heart of the job.
• Following up with people diligently. Most appointments happen on the fourth or fifth touch, not the first.
• Using email, phone, and our creative drop-offs together to turn cold accounts into booked meetings.
• Researching the real decision-makers at target accounts and keeping that contact info up to date in HubSpot.
• Logging every call, email, and touch in HubSpot so nothing falls through the cracks.
• Qualifying appointments against a clear scorecard before they go to a salesperson.

The path forward

We’re not tracking you into a closing role. We’re building a high-earning SDR career. Once you’re consistently setting appointments that actually close, you’ll get a large base raise. We’ll lay out exactly what that looks like from day one, so there’s no guessing about where you stand.

Compensation

• Base: $24 an hour, about $50,000 a year
• $100 per qualified appointment set
• 10% of the first month’s revenue on every deal that closes from your appointments
• Uncapped. There’s no ceiling on what you can earn.
• A large base raise once your appointments are consistently closing

Here’s what that can look like:
Say you set 12 qualified appointments a month. That’s $1,200 a month, or $14,400 a year, just for booking meetings. Now say 3 of those close each month, at an average contract of $4,000 a month. At 10% of the first month, that’s another $1,200 a month, or $14,400 a year, for deals you didn’t have to close.

That’s roughly $78,800 in year one before your base raise kicks in. Set more meetings, or set better ones, and that number climbs.

What we’re looking for

• Someone who can grind. This is a high-activity job, and the phone is your best friend.
• Self-driven. You’re remote, so nobody is looking over your shoulder. You have to show up for yourself.
• Comfortable with rejection and persistent anyway.
• Organized. If it’s not in HubSpot, it didn’t happen.
• Someone who wants to stay. We’re looking for a long-term teammate, not a résumé line.

What you get from us

• A fully remote role with real support behind it.
• Creative drop-offs and marketing that make your calls easier.
• Uncapped commission on both appointments and closed deals.
• A team that’s small enough that we actually know you and care whether you’re winning.
• A clear, honest path to a big base raise, with the benchmarks laid out up front.

City Wide Facility Solutionsoffers a competitive compensation and benefits, including medical, dental, vision, life insurance, short- and long-term disability insurance, PTO, and 401k. In addition, City Wide prides itself with a culture rich in history and collaboration, all within an exciting, fast-paced atmosphere that fosters continual learning. We also offer community based enrichment, including paid time to support charities of choice!

City Wide Facility Solutionsis a fast-growing company with more than 100 franchise locations across the United States and Canada. Founded in 1961, City Wide Facility Solutions is the largest management company in the building maintenance industry. We have been in business for more than 60 years and continue to experience high growth and profitability across our franchise business. Our culture supports the company’s Mission to create a Ripple Effect by positively impacting the people and communities they serve. Read more about City Wide at www.gocitywide.com

City Wide is an Equal Opportunity Employer.