Business Development Representative - Healthcare

Crown Linen Service, Inc.; Brockton (MA); On-site; USD 100,000 - 140,000; Full time

Job summary

Crown Linen Service, Inc. is seeking a Business Development Representative to drive new business growth in the Massachusetts/Greater Boston healthcare market.

The role reports to the Vice President of Business Development and targets healthcare sector expansion, with focus on new contracted customers and potential upsell opportunities. The candidate will manage prospecting, consultative engagements, and closing activities, aiming to meet quarterly revenue goals and collaborate with

Qualifications

• 1–3 years of sales success in healthcare or related industry.
• Bachelor's degree or equivalent.
• Consistent record of meeting revenue targets and driving growth.
• Experience delivering client-focused, consultative solutions in a contract-based market.
• Excellent listening, negotiating, and presentation skills.
• Excellent verbal and written communication skills.
• Trustworthy with a willingness to contribute.
• Proficient with Microsoft Office products and Salesforce CRM.

Responsibilities

• New Business Development – identify, prospect, and secure new customers.
• Consultative Selling – engage decision-makers to understand needs and tailor solutions.
• Account Expansion – deepen relationships and identify new product lines/sites.
• Sales Execution & Tracking – deliver in-person/virtual presentations and log activities in CRM.
• Industry Engagement – network and participate in events to raise profile.
• Cross-Functional Collaboration – work with leadership, operations, and support teams for onboarding and satisfaction.

Skills

Sales experience

Communication

Negotiation

Presentation skills

Strategic prospecting

Customer relationship

CRM experience

MS Office

Education

Bachelor's degree or equivalent

Tools

Salesforce CRM

Microsoft Office

Job description

Business Development Representative - Healthcare

Business Development Representative - Massachusetts/Greater Boston

About the Role

Business Development Representatives (BDRs) report to the Vice President of Business Development and are primarily responsible for driving new business growth through targeted prospecting, consultative engagement, and closing opportunities primarily in the healthcare sector. While the focus is on expanding market share and generating new contracted customers, the role also includes fostering growth within existing accounts by identifying opportunities for added services, locations, and SKUs. The BDR will be responsible for achieving quarterly revenue goals, implementing strategic objectives, and meeting or exceeding sales activity requirements.

Compensation

On Target Earnings (salary, commissions, and quarterly bonuses) equal $100K+per year. More for top performers.

Who we are looking for

A successful BDR will have a proven ability to generate new business through prospecting, consultative engagement, and effective closing. Strategic planning, a willingness to learn, and a strong desire to be successful will be essential to your success. Knowledge of the healthcare industry is beneficial but not mandatory.

What you'll be doing

• New Business Development – Creating strategic processes to identify, prospect, and secure new customers through a consultative sales approach.
• Consultative Selling – Engage decision-makers at all levels (C-suite, supply chain, department heads, practice managers, and clinical personnel) to understand needs, create tailored solutions, and drive long-term partnerships.
• Account Expansion – Strengthen relationships within existing accounts by identifying opportunities for additional product lines and new sites.
• Sales Execution & Tracking – Deliver impactful and knowledgeable in-person and virtual sales presentations and record all sales activities in CRM (Salesforce) with accuracy and timeliness.
• Industry Engagement – Maintain a visible presence in the marketplace through networking, professional events, and customer-facing activities.
• Cross-Functional Collaboration – Partner closely with leadership, operations, and support teams to ensure successful onboarding, implementation, and customer satisfaction.

Things we are looking for you to have

• 1-3 years of sales success in the healthcare marketplace or related industry (other healthcare and/or sales experience will be considered).
• Bachelor's degree or equivalent.
• Consistent record of meeting or exceeding revenue targets and driving measurable growth.
• Experience in delivering client-focused, consultative solutions in a highly competitive, contract-based market.
• Excellent listening, negotiating, and presentation skills.
• Excellent verbal and written communication skills.
• Trustworthy and a strong willingness to contribute constructively.
• Competent with Microsoft Office Products (Word, Excel, PowerPoint, etc.)
• Experience using Salesforce CRM (helpful, though not mandatory)

Why Crown?

This is an exciting opportunity to work for an industry leader that's been in business for over 100 years. We are currently expanding our sales team to focus on Greater Boston healthcare markets. As a team member, you'll contribute to creating new partnerships, nurturing existing relationships, and adding real value to our customers' operations rather than focusing on short-term, transactional sales. We can help you fine-tune your skill set if you're newer to sales, or if your skill set is already fine-tuned, we can help you put it to use someplace where it will be appreciated and rewarded.

Crown is firmly planted at the intersection of Old-World traditional values and cutting-edge technologies. Curious what that looks like? Let's talk.

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