Business Development Representative | Grow & DocStar

Epicor Software Corp; Austin (TX); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Health and Wellness

Internal Mobility

Career Development

Education Support

Inclusive Workplace

Work-Life Balance

Global Mobility

Job summary

Epicor is seeking a Business Development Representative to build relationships, generate and cultivate leads, and set appointments for the outside sales team. You will target mid to large businesses and contribute to the sales pipeline.

This role emphasizes proactive outreach via phone, email, social media, and other channels, data entry into CRM, and meeting daily to monthly quota metrics. Join a collaborative team and grow toward leadership within a global software company.

Qualifications

• Excellent phone voice and written communication.
• Ability to field questions about the company, products, and implementation.
• Leadership experience and desire to move into leadership roles.
• Preferred telephone sales or software solution selling experience.
• Experience cultivating and managing existing leads in a sales pipeline.
• Proven track record of attaining quota goals.

Responsibilities

• Build relationships and cultivate net new prospects.
• Identify targets and conduct outbound prospecting to build pipeline.
• Engage with mid-sized to large businesses and relevant roles (C-Level).
• Assist sales by delivering qualified leads to enable revenue objectives.
• Meet daily, weekly, and monthly scorecard metrics (calls, opportunities, deals).
• Conduct market research to inform Territory Managers.

Skills

Phone communication

Prospecting

Leadership aspiration

Sales experience

Lead nurturing

Quota achievement

Education

Bachelor's degree in business/marketing

Job description

Join Epicor as a Business Development Representative. The Business Development Representative builds relationships, generates and cultivates business leads and sets appointments for outside sales team. Responsible for achieving quota on a monthly, quarterly and annual basis.

What You Will Be Doing

• Tasked with a diverse mix of both cold outreach and responding to warm leads via phone, emailing, social media, etc. ‘Warm’ is defined a prospect who has responded to a marketing campaign.
• Cultivates net new prospects and builds pipeline through outbound prospecting efforts (identify targets, prepare for prospecting, prospecting, handoff to sales).
• Engages with mid sized to large businesses and relevant roles (C-Level).
• Assists sales counterpart by delivering qualifying leads and cultivating new prospects to enable them to achieve the company’s revenue objectives.
• Achieves daily, weekly, monthly scorecard metrics such as calls scheduled, calls completed, qualified opportunities and deals.
• Conducts market research to be followed up by the Territory Managers in the field.
• Continuously learns our applications/value proposition/differentiation in order to enhance conversations.
• Responsible for entering data into our customer relationship management software.

What You Will Likely Bring

• Excellent phone voice, manner, written, and verbal communications skills required
• Ability to field questions from prospects and customers about the company, products, services, implementation
• Leadership experience and a desire to move into future leadership roles
• Preferred telephone sales experience, or solution selling experience in the software industry
• Prior experience cultivating and managing existing leads in a sales pipeline through preliminary sales stages is a plus
• Involvement in attaining quota goals and a proven track record is preferred

What Could Set You Apart

• Bachelors degree in business management, marketing preferred
• 1 year or more of customer service, call center or inside sales experience
• 1 year or more of experience in related industry (manufacturing, distribution, retail, lumber, auto)
• Knowledge of marketing and sales

About Epicor

At Epicor, we’re truly a team. Join 5,000 talented professionals in creating a world of better business through data, AI, and cognitive ERP. We help businesses stay future-ready by connecting people, processes, and technology. From software engineers who command the latest AI technology to business development reps who help us seize new opportunities, the work we do matters. Together, Epicor employees are creating a more resilient global supply chain.

We’re Proactive, Proud, Partners.

Whatever your career journey, we’ll help you find the right path. Through our training courses, mentorship, and continuous support, you’ll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we’re the essential partners for the world’s most essential businesses—the hardworking companies who make, move, and sell the things the world needs.

Competitive Pay & Benefits

• Health and Wellness: Comprehensive health and wellness benefits designed to support your overall well-being.
• Internal Mobility: Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally.
• Career Development: Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development.
• Education Support: Geographically specific programs to balance the cost of education with the benefits of continued learning and personal development.
• Inclusive Workplace: Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership.
• Work-Life Balance: Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect.
• Global Mobility: Comprehensive support for international relocations and permanent residency processes.

Equal Opportunities and Accommodations Statement

Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you—that’s who we’re interested in. If you have interest in this or any role- but your experience doesn’t match every qualification of the job description, that’s okay- consider applying regardless.

We are an equal-opportunity employer.

Recruiter

Christi McCall