Business Development Representative / Full Time Service BDR - Dover Lincoln Mazda

The Hertrich Family of Automobile Dealerships; Dover (DE); On-site; USD 59,000 - 81,000; Full time

Job summary

The Hertrich Family of Automobile Dealerships is seeking a motivated Business Development Representative to drive customer engagement in Dover, Delaware. This full-time role emphasizes excellent communication, customer service, and organizational skills, with opportunities for career growth in a dynamic and supportive environment.

Benefits

Competitive Pay

Comprehensive Benefits (Medical, Dental, Vision)

Paid Time Off

401(k) with Employer Match

Employee Purchase Discounts

Qualifications

• Customer-focused and motivated individual.
• Excellent communication skills required.
• Comfortable with computer systems.

Responsibilities

• Handle inbound and outbound calls for the Service Department.
• Use CRM tools to manage service leads.
• Maintain accurate records of customer interactions.

Skills

Communication

Customer Service

Organizational Skills

Motivation

Education

High School Diploma or GED

Job description

Business Development Representative / Full Time Service BDR - Dover Lincoln Mazda

Join to apply for the Business Development Representative / Full Time Service BDR - Dover Lincoln Mazda role at The Hertrich Family of Automobile Dealerships

Business Development Representative / Full Time Service BDR - Dover Lincoln Mazda

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Join to apply for the Business Development Representative / Full Time Service BDR - Dover Lincoln Mazda role at The Hertrich Family of Automobile Dealerships

Service Department Business Development Representative / Customer Service Representative / Internet Representative

Hertrich Family of Automobile Dealerships - Full-Time Opportunity

Are you a motivated, customer-focused individual looking to grow with a reputable company?

Hertrich Family of Dealerships is seeking a Full-Time Service Department Business Development Representative to join our dedicated team. If you're someone who thrives in a fast-paced environment and enjoys making a difference in customers' lives, this position could be a great fit for you!

Why Join Us?

• Unlimited Career Growth - The Hertrich Family of Dealerships is a fast-growing company with exciting career advancement opportunities.
• Mission-Driven Company - We are committed to our community, supporting over 90 local organizations and charities.
• Dynamic, Entrepreneurial Culture - We pride ourselves on integrity, accountability, and striving for excellence in everything we do.
  
  

About Us

The Hertrich Family of Dealerships represents 24 dealerships, 13 Collision Centers, and 19 automotive brands across the Delmarva peninsula and beyond. For over three generations, we've been dedicated to providing exceptional service to our customers and giving back to our community.

What We Offer

• Competitive Pay
• Comprehensive Benefits including Medical, Dental, Vision, Accident, Cancer, and Life Insurance for you and your family
• Paid Time Off - Vacation, Holidays, and Sick Days
• 401(k) with Employer Match
• Employee Purchase Discounts
  
  

Key Responsibilities

• Handle inbound and outbound calls to support the Service Department, including appointment confirmations, service reminders, and follow-ups.
• Use Dealership Customer Relationship Management (CRM) tools to capture and follow up on service leads.
• Maintain accurate records of customer interactions and follow up as needed.
• Generate daily, weekly, and monthly reports as requested by management.
• Provide a friendly, professional, and high-energy experience on all calls to ensure customer satisfaction.
• Additional duties as assigned.
  
  

Ideal Candidate

• Highly motivated with a strong desire to succeed.
• Excellent communication skills and ability to build rapport with customers.
• Comfortable with computer systems and internet use.
• Energetic, enthusiastic, and able to maintain a positive attitude.
• Organized with a strong attention to detail.
• Able to work flexible hours, including evenings and weekends.
• A self-starter with a customer-first mentality.
• High School Diploma or GED required.
  
  

Join Our Team!

If you're looking for a rewarding career in the automotive industry with opportunities for growth and development, apply today! We value diversity and are an equal-opportunity employer. Hertrich is committed to maintaining a drug-free workplace and providing an inclusive culture that fosters growth for all.

Job Posted by ApplicantPro

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Automotive

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