Business Development Representative - Cisco

ingrammicro; Buffalo (NY); On-site; USD 45,000 - 75,000; Full time

Job summary

Ingram Micro is a leading technology distributor connecting manufacturers with business-to-business technology experts. The Business Development Representative (BDR) role focuses on driving adoption of the Xvantage platform, expanding partner engagement, and accelerating revenue growth through consultative selling.

You will build relationships with customers, reseller partners, and vendors, delivering tailored recommendations and supporting pre-sales activities.

Qualifications

• Bachelor's degree or equivalent combination of education and professional experience.
• 1+ years of experience in sales, business development, account management, customer success, or a customer-facing technology environment.
• Strong verbal and written communication with ability to present to diverse audiences.
• Proficiency with Microsoft Office applications and CRM or sales enablement platforms.

Responsibilities

• Drive utilization and adoption of the Xvantage platform across assigned partners and vendors.
• Build trusted relationships with customers, reseller partners, and vendors; identify growth opportunities.
• Collaborate with sales teams to uncover opportunities and position relevant solutions.
• Support pre-sales activities, including presentations, solution discussions, and proposal development.
• Stay current on technology trends and market developments to identify growth opportunities.

Skills

Verbal & written comms

Relationship building

Analytical thinking

Time management

Cross-functional collaboration

CRM proficiency

Education

Bachelor's degree

Tools

MS Office

CRM platforms

Job description

Accelerate your career. Join the organization that’s driving the world’s technology and shape the future.

Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage set us apart. Learn more at www.ingrammicro.com

Come join our team where you’ll make technology happen in surprising ways. Let’s shape tomorrow - it’ll be a fun journey!

Shape the Future of Technology Distribution

At Ingram Micro, we are helping businesses realize the promise of technology through the power of our digital platform, Xvantage. As a Business Development Representative (BDR), you will play a critical role in driving customer success, platform adoption, pipeline growth, and vendor engagement. Leveraging data-driven insights and strong relationship-building skills, you will help reseller partners and vendors maximize value while accelerating business outcomes.

This role is ideal for someone who thrives in a fast-paced, customer-focused environment and enjoys combining consultative sales, technology solutions, and strategic relationship management to drive measurable results.

What You’ll Do

Platform & Business Development

• Drive utilization and adoption of the Xvantage platform across assigned reseller partners and vendors.
• Identify opportunities to increase customer engagement, solution adoption, pipeline generation, and revenue growth.
• Leverage platform insights and data to recommend actions that improve partner and vendor outcomes.
• Support recruitment, enablement, customer acquisition, upsell, cross-sell, and retention initiatives.

Customer & Partner Engagement

• Build trusted relationships with customers, reseller partners, and vendors.
• Proactively engage stakeholders to understand business objectives, challenges, and growth opportunities.
• Deliver tailored recommendations and solutions that align with customer needs.
• Serve as a primary point of contact and advocate for assigned accounts.

Solution Enablement & Sales Support

• Develop expertise across assigned technology solutions, services, and vendor portfolios.
• Collaborate with sales teams to uncover opportunities and position relevant solutions.
• Support pre-sales activities, including presentations, solution discussions, and proposal development.
• Create and deliver training, sales collateral, and enablement resources that drive solution adoption.

Vendor Collaboration

• Partner closely with vendors to understand product updates, promotions, programs, and go-to-market initiatives.
• Align vendor priorities with customer opportunities to maximize mutual success.
• Advocate for customer needs while strengthening strategic vendor relationships.

Market & Industry Knowledge

• Stay current on technology trends, competitive offerings, and market developments.
• Utilize market intelligence and platform insights to identify growth opportunities.
• Position Ingram Micro as a trusted advisor and strategic business partner.

Required Qualifications

• Bachelor's degree or equivalent combination of education and professional experience.
• 1+ years of experience in sales, business development, account management, customer success, or a customer-facing technology environment.
• Strong verbal and written communication skills with the ability to present information effectively to diverse audiences.
• Demonstrated ability to build and maintain professional relationships with customers, partners, and internal stakeholders.
• Strong analytical and problem-solving skills with the ability to interpret data and identify business opportunities.
• Self-motivated, organized, and able to manage multiple priorities in a fast-paced environment.
• Proficiency with Microsoft Office applications and CRM or sales enablement platforms.
• Ability to work collaboratively across cross-functional teams.

Preferred Qualifications

• Experience within the technology, IT distribution, SaaS, cloud, cybersecurity, networking, or software industry.
• Familiarity with channel sales, reseller ecosystems, or vendor-partner business models.
• Experience utilizing business intelligence tools, customer data, or platform analytics to drive sales outcomes.
• Knowledge of consultative selling, solution selling, or account growth strategies.
• Experience facilitating customer training, presentations, or product demonstrations.
• Understanding of digital platforms and marketplace technologies.

Why Join Ingram Micro?

At Ingram Micro, you’ll be part of a team that is transforming how technology reaches the world. You’ll have the opportunity to work with leading technology vendors, build meaningful customer relationships, and contribute to innovative solutions that help businesses grow and succeed.