Business Development Representative - Cisco

Ingram Micro Inc; Buffalo (NY); On-site; USD 50,000 - 79,000; Full time

Benefits offered by this job

Healthcare benefits

401(k) plan

Disability coverage

Wellbeing benefits

Job summary

Ingram Micro Inc is seeking a Business Development Representative (BDR) to accelerate platform adoption and drive pipeline growth with reseller partners and vendors. You will leverage data-driven insights to maximize value and support recruitment, enablement, and retention initiatives.

This role blends consultative sales, technology solutions, and strategic relationship management in a fast-paced distribution environment, with opportunities to advance in a dynamic tech company.

Qualifications

• Bachelor's degree or equivalent combination of education and professional experience.
• 1+ years of experience in sales, business development, account management, customer success, or a customer-facing technology environment.
• Strong verbal and written communication skills with the ability to present information effectively to diverse audiences.
• Demonstrated ability to build and maintain professional relationships with customers, partners, and internal stakeholders.
• Strong analytical and problem-solving skills with the ability to interpret data and identify business opportunities.
• Self-motivated, organized, and able to manage multiple priorities in a fast-paced environment.
• Proficiency with Microsoft Office applications and CRM or sales enablement platforms.
• Ability to work collaboratively across cross-functional teams.

Responsibilities

• Drive utilization and adoption of the Xvantage platform across assigned reseller partners and vendors.
• Identify opportunities to increase customer engagement, solution adoption, pipeline generation, and revenue growth.
• Leverage platform insights and data to recommend actions that improve partner and vendor outcomes.
• Support recruitment, enablement, customer acquisition, upsell, cross-sell, and retention initiatives.
• Build trusted relationships with customers, reseller partners, and vendors.
• Proactively engage stakeholders to understand business objectives, challenges, and growth opportunities.
• Deliver tailored recommendations and solutions that align with customer needs.
• Collaborate with sales teams to uncover opportunities and position relevant solutions.
• Create and deliver training, sales collateral, and enablement resources that drive solution adoption.
• Partner closely with vendors to understand product updates, promotions, programs, and go-to-market initiatives.

Skills

Clear communication

Relationship building

Data interpretation

Cross-functional teamwork

CRM proficiency

Education

Bachelor's degree or equivalent

Tools

Microsoft Office

CRM platforms

Job description

Accelerate your career. Join the organization that's driving the world's technology and shape the future. Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage set us apart. Learn more at www.ingrammicro.com Come join our team where you’ll make technology happen in surprising ways. Let’s shape tomorrow - it’ll be a fun journey!

Shape the Future of Technology Distribution At Ingram Micro, we are helping businesses realize the promise of technology through the power of our digital platform, Xvantage. As a Business Development Representative (BDR), you will play a critical role in driving customer success, platform adoption, pipeline growth, and vendor engagement. Leveraging data-driven insights and strong relationship-building skills, you will help reseller partners and vendors maximize value while accelerating business outcomes. This role is ideal for someone who thrives in a fast-paced, customer-focused environment and enjoys combining consultative sales, technology solutions, and strategic relationship management to drive measurable results.

What You’ll Do

Platform & Business Development

Drive utilization and adoption of the Xvantage platform across assigned reseller partners and vendors. Identify opportunities to increase customer engagement, solution adoption, pipeline generation, and revenue growth. Leverage platform insights and data to recommend actions that improve partner and vendor outcomes. Support recruitment, enablement, customer acquisition, upsell, cross-sell, and retention initiatives.

Customer & Partner Engagement

Build trusted relationships with customers, reseller partners, and vendors. Proactively engage stakeholders to understand business objectives, challenges, and growth opportunities. Deliver tailored recommendations and solutions that align with customer needs. Serve as a primary point of contact and advocate for assigned accounts.

Solution Enablement & Sales Support

Develop expertise across assigned technology solutions, services, and vendor portfolios. Collaborate with sales teams to uncover opportunities and position relevant solutions. Support pre-sales activities, including presentations, solution discussions, and proposal development. Create and deliver training, sales collateral, and enablement resources that drive solution adoption.

Vendor Collaboration

Partner closely with vendors to understand product updates, promotions, programs, and go-to-market initiatives. Align vendor priorities with customer opportunities to maximize mutual success. Advocate for customer needs while strengthening strategic vendor relationships.

Market & Industry Knowledge

Stay current on technology trends, competitive offerings, and market developments. Utilize market intelligence and platform insights to identify growth opportunities. Position Ingram Micro as a trusted advisor and strategic business partner.

Required Qualifications

• Bachelor's degree or equivalent combination of education and professional experience.
• 1+ years of experience in sales, business development, account management, customer success, or a customer-facing technology environment.
• Strong verbal and written communication skills with the ability to present information effectively to diverse audiences.
• Demonstrated ability to build and maintain professional relationships with customers, partners, and internal stakeholders.
• Strong analytical and problem-solving skills with the ability to interpret data and identify business opportunities.
• Self-motivated, organized, and able to manage multiple priorities in a fast-paced environment.
• Proficiency with Microsoft Office applications and CRM or sales enablement platforms.
• Ability to work collaboratively across cross-functional teams.

Preferred Qualifications

• Experience within the technology, IT distribution, SaaS, cloud, cybersecurity, networking, or software industry.
• Familiarity with channel sales, reseller ecosystems, or vendor-partner business models.
• Experience utilizing business intelligence tools, customer data, or platform analytics to drive sales outcomes.
• Knowledge of consultative selling, solution selling, or account growth strategies.
• Experience facilitating customer training, presentations, or product demonstrations.
• Understanding of digital platforms and marketplace technologies.

Why Join Ingram Micro?

At Ingram Micro, you'll be part of a team that is transforming how technology reaches the world. You'll have the opportunity to work with leading technology vendors, build meaningful customer relationships, and contribute to innovative solutions that help businesses grow and succeed.

What We Offer

Competitive compensation and comprehensive benefits. Career development and advancement opportunities. Collaborative and inclusive culture. Exposure to industry-leading technology solutions and vendors. Opportunities to make a meaningful impact on customer and business success.

Let’s shape tomorrow.

The typical base pay range for this role across the U.S. is USD $49,500.00 - $79,200.00 per year. The ranges above reflect the potential annual base pay across the U.S. for all roles; the applicable base pay range will depend on the candidate’s primary work location, pay grade, and variable compensation plan. Individual base pay within each range depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job duties/requirements, and relevant experience and skills. Base pay ranges are reviewed and typically updated each year. Offers are made within the base pay range applicable at the time of hire. New hires starting base pay generally falls in the bottom half (between the minimum and midpoint) of a pay range. At Ingram Micro certain roles are eligible for additional rewards, including merit increases, annual bonus or sales incentives and long-term incentives. These awards are allocated based on position level and individual performance.

U.S.-based employees have access to healthcare benefits, paid time off, parental leave, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, and wellbeing benefits, among others.

Please be prepared to pass a drug test and successfully pass a pre-employment (post offer) background check.

Ingram Micro Inc. is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under applicable law.

With us, you’ll make technology happen in surprising ways. It’ll be a fun journey! Learn more at http://careers.ingrammicro.com

It’s no surprise that technology powers the planet. But what might surprise you is that Ingram Micro has the ability to reach more than 90% of the global population. By joining us, you make Ingram Micro’s contribution a reality: helping businesses grow, supporting industries from healthcare to education with their technology, or even connecting the world.

Let’s shape tomorrow.