Business Development Representative and Account Manager

Calsoft Systems; Dallas (TX); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Health & Wellness

Flexibility & Savings (FSAs/HSAs)

401(k) with employer match + ESOP

Work Life Balance – vacation/sick days

Learning & growth opportunities

Community & Impact

Job summary

Calsoft Systems, Inc. seeks a Business Development Representative and Account Manager to build strong customer and partner relationships in the Texas and Southwest US region. Strong Japanese and business English are required to navigate client conversations and internal teams.

You will lead the full sales cycle, craft proposals, and collaborate with the BD Director to grow revenue. The role emphasizes upselling, market expansion, and delivering value through Dynamics ERP solutions and IT

Qualifications

• Bachelor’s degree or higher in a related field.
• 2+ years of experience in ERP software or related domain.
• Ability to communicate technical concepts to non-technical audiences.
• Professional image and customer-service orientation.

Responsibilities

• Develop and execute annual BD plan with the Director of BD.
• Identify and secure new business opportunities with Japanese and American customers.
• Build and maintain long-term customer relationships for project delivery.
• Expand business with existing customers through upselling and cross-selling.

Skills

Strong communication skills

English business level

Japanese language proficiency

Technical concepts explanation

Education

Bachelor’s degree in Computer Science/IT/Business/Finance/Accounting

Tools

ERP software

Microsoft Dynamics ERP

Job description

BusinessDevelopmentRepresentativeandAccountManager

The Business Development (BD) Rep/Account Manager (the “Rep”) is primarily responsible for building and maintaining relationships with customers and partners, promoting Calsoft products and services, and achieving the individual BD goal through BD activities, mainly in the Texas and Southwest region of the US. This position requires native or high business level of Japanese in listening, speaking, reading and writing and business level English.

KeyResponsibilities

EssentialFunctions

• DevelopandexecuteanannualbusinessdevelopmentplanincollaborationwiththeDirectorofBD
• Identify and secure new business opportunities with Japanese and American customers in the region.
• Buildandmaintainlong-termcustomerrelationshipstosupportsuccessfulprojectdelivery.
• Expandbusinesswithexistingcustomersthroughupsellingandcross-sellingCalsoftsolutions.
• Manage the presales process, including pricing, proposals, and coordination with internal teams to ensure customer satisfaction and maintain target profit margins.
• Drive the full sales cycle: lead generation, qualifying opportunities, scheduling meetings, delivering presentations, understanding business needs, developing tailored proposals, forecasting, and closing deals.
• Develop proficiency in demonstrating Microsoft Dynamics ERP and IT infrastructure solutions, with an emphasis on Dynamics 365 Business Central (and Dynamics GP or Dynamics 365 F&O as needed.
• Provide timely reporting and updated on BD activities to the Director of BD and maintain accurate data in Calsoft’s CRM system
• CollaboratewiththeDirectorofBDtodesignandimplementmarketingplans(e.g.,seminars,events,promotionalemails,websiteupdates,blogs).
• Developcompellingvaluepropositionstomaximizecompanyandregionalrevenue.
• CompleterequiredtrainingandmaintainknowledgeofCalsoftproductsandsolutions.

SupportingFunctions

• Collaboratewithteammemberstoachievegroupgoals.
• Shareknowledgeandsupporttheactivitiesofcolleagues.
• Contributetoimprovingdepartmentalservices,revenue/profitability,andprocesses.
• DemonstrateandupholdCalsoftvalues,mission,andpoliciesindailywork.
• Buildpositiveworkingrelationshipswithclients,colleagues,andbusinesspartners.

MinimumQualifications

• Bachelor’sdegreeinComputerScience,IT,Business,Finance,Accounting,orrelatedfield
• 2+yearsofexperienceinthefieldoranyrelatedERPsoftware
• Hasknowledgeofcommonly-usedconcepts,practices,andprocedureswithinaparticularfield
• Maintainprofessionalimageinattitude,conductandattire
• Outstandingcustomerserviceskills
• Maintainprofessionalimageinattitude,conductandattire
• Demonstrateaptitudeforlearningnewtechnologies
• Abilitytoeffectivelycommunicatetechnicalconcepttoanon-technicalaudience
• Abilitytointerfacewellwithothermembersoftheorganization
• Strongcommunicationskills,bothoralandwritten
• Business-levelEnglishinlistening/speaking/reading/writing
• Nativeorhigh-business-levelJapaneseinlistening/speaking/reading/writing

DesirableQualifications

• Knowledgeofmanufacturing,distribution,orserviceindustryprocesses
• Abilitytodevelop,proposeandimplementinnovativesolutionsasappropriate
• Contributetoandinfluencedecisionsregardingdivisionprocedures
• Abilitytoassistmanagementinorganizationalplanning

BenefitsatCalsoftSystems

Webelieveinsupportingthewhole employee bothatworkandinlife.Ourcomprehensivebenefitspackageincludes:

• Health & Wellness: Multiple medical, dental and vision plan options, plus wellness programs, telemedicine access, and mental health resources
• Flexibility&Savings:Pretaxflexiblespendingaccounts(FSAs),healthsavingsaccounts(HSAs andcommuterbenefits.
• Retirement and Ownership: 401(k) with employer match, plus participation in our Employee Stock Ownership Program (ESOP) to help you build long term wealth.
• Work Life Balance: Paid vacation and sick time (combined 16 days annually), paid holidays, volunteer time off, and an Employee Assistance Program (EAP)
• Learning & Growth: Incentives and reimbursement for Microsoft certifications and job related training, plus company supported development programs to help you grow your career.
• Community & Impact: Opportunities to join companywide volunteer events. As a proud certified B corporation, we are dedicated to using business as a force for good.

Salaryrange:$60,000–$80,000/year