Business Development Representative

American Management Association; Town of Harrietstown (NY); On-site; USD 42,000 - 64,000; Full time

Job summary

American Management Association (AMA) is hiring Business Development Representatives responsible for reactivating dormant accounts and supporting current customers with planning their employees' professional development needs.

The role involves contacting dormant accounts to assess training needs, maintaining accurate customer profiles, executing corporate marketing strategies, and delivering exceptional service. Daily scheduling and related duties are expected for this on-site U.S. position.

Qualifications

• Bachelor's degree preferred.
• 2+ years of customer service experience preferred.
• Strong communication skills required.
• Solid time management and organizational skills.
• Highly motivated and completion driven.
• Applicant must be able to commute to Saranac Lake on a daily basis.

Responsibilities

• Contact dormant accounts and inquire about customers’ training needs
• Ensure that customer profiles have accurate contact information
• Execute corporate marketing strategies
• Provide exceptional customer service when interacting customers
• Plan and organize daily work schedule
• Other related duties

Skills

Strong communication skills

Time management

Customer service experience

Education

Bachelor's degree preferred

Job description

American Management Association (AMA), a leader in professional talent development is hiring Business Development Representatives who are responsible for account reactivation and providing support to current customers in planning their employees' professional development needs.

Job Responsibilities

• Contact dormant accounts and inquire about customers’ training needs
• Ensure that customer profiles have accurate contact information
• Execute corporate marketing strategies
• Provide exceptional customer service when interacting customers
• Plan and organize daily work schedule
• Other related duties

Qualifications

• Bachelor's degree preferred
• 2+ years of customer service experience preferred
• Strong communication skills required
• Solid time management and organizational skills
• Highly motivated and completion driven
• Applicant must be able to commute to Saranac Lake on a daily basis

More About American Management Association (Amanet.org)

American Management Association (AMA) is a global professional development organization that empowers individuals and organizations to thrive in today’s dynamic business environment. Through leadership development, management training, and corporate learning solutions-delivered in person and online-AMA equips professionals with practical skills, strategic insight, and real-world tools to drive performance, lead change, and accelerate growth.

An EOE/AA Employer, M/F/Individuals with Disabilities/Veterans- an ADA compliance organization