Business Development Representative

SERVPRO Team JRF; Salem (VA); On-site; USD 75,000 - 80,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

401(k)

401(k) matching

Bonus based on performance

Company car

Competitive salary

Paid time off

Profit sharing

Training & development

Job summary

SERVPRO Team JRF, located in Salem, MA, is seeking a Business Development Representative (Outside Sales). The role focuses on acquiring and managing commercial property accounts, building a robust referral network, and collaborating with production and estimating teams to ensure smooth project kickoffs.

The position offers a typical Monday–Friday schedule with a base salary ranging from $75,000 to $80,000 plus performance bonuses.

Qualifications

• 2+ years of B2B outside sales or business development.
• Able to pass a background check and hold a valid driver's license.
• Strong relationship-building and communication skills.
• Comfortable cold calling and managing multiple accounts.

Responsibilities

• Build relationships with property managers, facility directors, building owners, and operators in healthcare, education, hospitality, and multi-family housing.
• Develop municipal and public-sector accounts and help get on vendor lists and through procurement processes.
• Grow a referral network of insurance agents, adjusters, plumbers, HVAC and roofing contractors, and other centers of influence.
• Set up and deliver Master Service Agreements and support local and national account relationships.
• Set up and deliver Emergency Ready Profiles (ERPs) for commercial and municipal clients.
• Keep a full calendar of in-person meetings, site visits, and industry events.
• Track activity, pipeline, and referral sources in our CRM and report results.

Skills

B2B sales

Account management

Cold calling

Relationship building

Networking

Tools

CRM

Job description

Benefits

• Health insurance
• Opportunity for advancement
• Paid time off
• Profit sharing
• Training & development
• Vision insurance
• 401(k)
• 401(k) matching
• Bonus based on performance
• Company car
• Competitive salary
• Dental insurance

Business Development Representative (Outside Sales)

SERVPRO Team JRF | Salem, MA | Full-time

Pay: $75,000 to $80,000 base salary plus performance bonus. Expected total compensation is $75,000 to $100,000 per year.

About us

SERVPRO Team JRF runs nine SERVPRO franchises across Massachusetts and New Hampshire. When a property has fire, water, or mold damage, or needs large-loss cleanup, our crews handle the mitigation and the rebuild. Our Salem office covers the North Shore and greater Boston market.

The role

This job is about making sure we’re the first call when something goes wrong. You’ll build and manage relationships with commercial property clients, municipal and public-sector clients, and the referral partners who send us work, including insurance agents, adjusters, plumbers, and property managers. You’ll work closely with our production and estimating teams so the work you bring in goes well and leads to more.

What you’ll do

• Build relationships with property managers, facility directors, building owners, and operators in healthcare, education, hospitality, and multi-family housing
• Develop municipal and public-sector accounts, including cities and towns, school districts, housing authorities, and public facilities, and help us get onto vendor lists and through procurement processes
• Grow a referral network of insurance agents, adjusters, plumbers, HVAC and roofing contractors, and other centers of influence
• Get commercial accounts onto Master Service Agreements and preferred vendor programs, and support our One SERVPRO national account relationships at the local level
• Set up and deliver Emergency Ready Profiles (ERPs) for commercial and municipal clients
• Keep a full calendar of in-person meetings, site visits, lunch-and-learns, CE classes for insurance agents, and industry events such as IFMA, BOMA, IREM, MMA, and local insurance associations
• Track activity, pipeline, and referral sources in our CRM, and report results to [Reports To]
• Follow up on completed jobs so clients and partners come back and refer others

What we’re looking for

Required

• 2+ years of B2B outside sales, account management, or business development
• Comfortable cold calling, walking into buildings and town halls, and asking for the business
• Able to manage several types of accounts and a full pipeline without being chased
• Valid driver’s license and a clean driving record
• Able to pass a background check

Preferred

• Experience selling to commercial property, facilities management, or municipal clients
• Familiarity with public procurement, bid processes, or vendor registration
• Background in restoration, construction, insurance, or another trade that serves property owners
• An existing network in the North Shore or greater Boston market
• IICRC certification, or willingness to get one

Pay and benefits

• $75,000 to $80,000 base salary plus performance bonus, with expected total compensation of $70,000 to $100,000
• Company vehicle for work use
• Company laptop and cell phone
• Health, dental, and vision insurance
• 401(k) with company match
• Paid time off and paid holidays
• Paid training and industry certifications (IICRC), with the company covering the cost

Schedule

Monday through Friday, with some early mornings or evenings for networking events.

SERVPRO Team JRF is an equal opportunity employer.