Business Development Representative

Harboroaks; Riverside (CA); On-site; USD 57,892 - 69,470; Full time

Benefits offered by this job

Competitive salary

Paid time off

8 paid holidays

Medical, Dental, and Vision insurance

FSAs and HSAs available

Company-paid Life insurance

Long and short term disability

Employee Assistance Program

Tuition Assistance Program

401k with company match

Job summary

Pacific Grove Hospital in Riverside, CA is expanding its referral network and partnerships through proactive outreach and education. The role focuses on developing and retaining physician referrals and other sources to grow admissions for behavioral health services.

With a base in sales and marketing, the position emphasizes relationship-building, travel to community sources, and using Salesforce analytics to optimize outreach results.

Qualifications

• Two or more years’ experience in sales and/or marketing.
• Bachelor's degree in Marketing or related health or social services field preferred.
• Must have and maintain a valid driver's license.

Responsibilities

• Collaborate with discharge planners, social workers, case managers, physicians and management to generate referrals.
• Develop strong relationships with key referral sources.
• Identify opportunities for partnering and growth.
• Manage leads from referral sources and ensure efficient admissions.
• Increase referral sources within the facility and coordinate admissions.
• Coordinate with clinical assessment on referrals for admission.
• Educate patients, families and referral sources on services and amenities.
• Travel frequently within the community to meet contacts and sources.
• Document referral sources in the contact management system.
• Develop events and educational forums to identify referral sources.
• Maintain existing referral relationships and use Salesforce to plan and evaluate activity.
• Represent the facility in professional forums and communicate mission in outreach.

Skills

Sales and marketing

Communication

Relationship building

Lead generation

Education

Bachelor's degree in Marketing or related health or social services field

High school diploma or equivalent

Tools

Salesforce

Job description

Overview

Pacific Grove Hospital in Riverside, CA., is a leader in behavioral healthcare, providing superior healthcare treatment to the people, communities, and military installations we serve. We are a private inpatient 68 bed acute psychiatric facility with out-patient services, dedicated to the treatment of behavioral health and substance abuse services. Pacific Grove Hospital is proud to be a part of the Acadia Healthcare family.

We offer a generous benefit package that includes the following:

• Competitive salary
• Paid time off
• 8 paid holidays
• Medical, Dental, and Vision insurance
• FSAs and HSAs available
• Company-paid Life insurance
• Long and short term disability
• Employee Assistance Program
• Tuition Assistance Program
• 401k with company match

Annual salary range: $57,892-$69,470

PURPOSE STATEMENT:

Expand lines of service as defined by management by developing and retaining referrals from physicians and other key non-physician referral sources.

Responsibilities

ESSENTIAL FUNCTIONS:

• Collaborate closely with hospital discharge planners, social workers, case managers, physicians and management, as well as provide education staff to generate referral sources.
• Develop strong relationships with key referral sources.
• Identify opportunities for partnering and growth.
• Manage leads from referral sources and ensure efficient admissions process for clients.
• Increase the number of referral sources within a facility such as with physician, social workers and discharge planners.

• Coordinate with clinical assessment team on referrals for admission based on the services provided by the facility.
• Educate patients, families, community and other referral sources on programs, services and amenities provided within facility.
• Coordinate the completion of admission process and ensure appropriate resources are obtained.
• Travel frequently within community, scheduling meetings and developing contacts/referral sources.
• Document referral sources within appropriate contact management system.

• Develop events and educational forums that demonstrate programs and provide an opportunity to identify potential referral sources.
• Maintain existing referral relationships.
• Utilize analytic tools, such as Salesforce, to effectively plan and evaluate activity to optimize results.
• Represent facility in professional forums and communicate mission in all outreach interactions.
• Create outreach initiatives that will regularly communicate facility mission with referral sources through phone, email, e-blast, written notes, events, networking and other professional activities.

• Provide the facility or receiving team with appropriate information to facilitate admission when necessary.
• Create outreach initiatives that will ensure regular communication with top referral sources through phone, email, e-blast, written notes, events, networking and other professional activities.

OTHER FUNCTIONS:

• Perform other functions and tasks as assigned.

Qualifications

EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:

• High school diploma or equivalent required. Bachelor's degree in Marketing or related health or social services field preferred.
• Two or more years’ experience in sales and/or marketing required.

LICENSES/DESIGNATIONS/CERTIFICATIONS:

• Must have and maintain a valid driver's license, main

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