Business Development Representative

Marek Health, LLC; Pontiac (MI); Hybrid; USD 45,000 - 65,000; Full time

Job summary

Marek Health, LLC seeks a Business Development Representative to serve as the bridge between Marek Health and its business partners, guiding clients through onboarding and delivering responsive, professional support to both clients and partners.

After onboarding, you’ll lead targeted prospecting, identify new B2B partners, and grow into an autonomous account manager, expanding Marek Health’s partner program while maintaining proactive communication across channels.

Qualifications

• Excellent communication and interpersonal skills.
• Experience in client experience, account management, or sales support.
• High attention to detail with multi-priority management.
• Self-driven in remote or hybrid work environments.
• Passion for health and performance improvement.
• Desire to build a long-term career in a growing company.

Responsibilities

• Deliver concierge-level onboarding support to partners and clients.
• Ensure a smooth, efficient transition from onboarding to program completion.
• Maintain fast, professional communication with clients and partners across email, phone, and chat.
• Proactively identify and resolve bottlenecks to improve client satisfaction and retention.
• Support with partner onboarding logistics and occasional bulk client activations.
• Collaborate with internal teams to refine workflows and enhance operational efficiency.
• Grow into outbound prospecting, lead generation, and partnership activation as a fully autonomous account manager.
• Proactively identify and research potential partners who could benefit from Marek Health's services.
• Maintain a high level of inbound and outbound communication for new and existing partners.

Skills

Communication skills

Organization skills

Customer service

Account management

Sales support

Attention to detail

Multitasking

Remote/hybrid work

Health/performance interest

Career growth mindset

Job description

About Marek Health

Marek Health is the nation’s premier telehealth optimization service, helping individuals take control of their health and performance through advanced diagnostics, personalized guidance, and clinical expertise. We work with thousands of clients and leading performance professionals to bring proactive, data-driven healthcare to life. We’re seeking a Business Development Representative to join our growing team and help strengthen the foundation of our business partner program. This role is ideal for someone who’s passionate about health and performance, thrives in a fast-paced environment, and wants to grow into a long-term career in business development.

Position Overview

As a BDR, you’ll serve as a key connection point between Marek Health and our business partners, ensuring a seamless experience for every client referred through our network. You’ll guide clients through their onboarding process while providing responsive, professional support to both clients and partners. After onboarding, you’ll take on targeted prospecting initiatives—helping identify, nurture, and activate new B2B partnerships while growing into a fully autonomous account manager role.

Key Responsibilities

• Deliver concierge-level support to partners and their clients throughout the onboarding journey.
• Ensure a smooth, efficient transition from onboarding to program completion.
• Maintain fast, professional communication with clients and partners across email, phone, and chat.
• Proactively identify and resolve bottlenecks to improve client satisfaction and retention.
• Support with partner onboarding logistics and occasional bulk client activations.
• Collaborate with internal teams to refine workflows and enhance operational efficiency.
• Grow into outbound prospecting, lead generation, and partnership activation as a fully autonomous account manager
• Proactively identify and research potential partners who could benefit from Marek Health's services.
• Maintain a high level of inbound and outbound communication for new and existing partners.

What Success Looks Like

• Consistently fast response times and exceptional client satisfaction.
• Smooth, well-coordinated onboarding experiences for every client and partner.
• Measurable improvements to communication speed, accuracy, and workflow efficiency.
• Development of new, high-quality leads that generate measurable program growth.
• Demonstrated ownership, initiative, and progression toward independent account management.

Qualifications

• Strong communication, organizational, and customer service skills.
• Experience in client experience, account management, or sales support.
• High attention to detail and ability to manage multiple priorities.
• Self-driven and comfortable in a remote or hybrid work environment.
• Passion for health, performance, and continuous improvement.
• Desire to build a long-term career within a growing company.

Preferred:

• Experience in healthcare, telehealth, and/or concierge medicine
• Passionate about human performance, disease prevention, and health optimization

Compensation & Growth Path

Competitive Base Salary, Commission, and bonus structure

Ongoing professional development and growth opportunities within Marek’s expanding B2B division.

Marek Health is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.