Business Development Representative

Verint; Northern (KY); Hybrid; USD 42,000 - 70,000; Full time

Job summary

Verint is seeking a dedicated Business Development Representative to source, target, and contact customers and prospects across the Americas. You will manage your pipeline through targeted development, campaign follow-up, new opportunity generation, and hand-offs to sales after qualification.

This role collaborates with sales, go-to-market and marketing teams to drive growth. Strong communication and a willingness to learn are essential to succeed in this fast-paced environment.

Qualifications

• Bachelor's degree or equivalent experience in business or related field.
• 1-3 years' experience in Business Development, Sales or similar function.
• Demonstrated ability to articulate business value to prospects.
• Willingness to be proactive, driven, and coachable.
• Excellent communication, especially with senior stakeholders.
• Experience with Salesforce and Outreach.io is a plus.

Responsibilities

• Build and maintain a healthy pipeline through outbound channels (phone and email) and qualify inbound leads from demand generation, web inquiries, referrals, and events.
• Identify prospects' business initiatives and develop strategies to maximize opportunities.
• Uncover ideal customer profiles and map accounts to ensure correct stakeholders are engaged.
• Handover qualified leads to Account Executives and drive cadence for targets.
• Maintain up-to-date account activity in Salesforce.com.
• Collaborate cross-functionally with sales, GTM, and marketing teams to improve process and results.
• Speak to the value of Verint solutions and build credibility with prospects and colleagues.

Skills

Outbound calling

Email outreach

Pipeline management

Qualification

Stakeholder communication

CRM Salesforce

Forecasting

Account mapping

Lead handoffs

Campaign follow-up

Education

Bachelor's degree

Tools

Salesforce

Outreach.io

Job description

At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX Automation. We hire innovators with the passion, creativity, and drive to answer constantly shifting market challenges and deliver impactful results for our customers. Our commitment to attracting and retaining a talented, diverse, and engaged team creates a collaborative environment that openly celebrates all cultures and affords personal and professional growth opportunities. Learn more at www.verint.com.

Overview of Job Function:

Verint is currently seeking a talented and energetic individual as a Business Development representative to play a key role on our Americas team. As a Business Development Representative (BDR), you will be responsible for sourcing, targeting, and making initial contact with customers and prospects. This role plays an important part in representing our brand and solutions with direct impact on growth. You will manage your pipeline through target development, campaign follow-up, new opportunity generation, personalized and creative outreach, and hand-offs to sales after qualification. This role works cross-functionally and coordinates with sales, go-to-market and throughout the marketing organization. We're looking for a collaborative, ambitious self-starter who has a passion for driving business results.

Principal Duties and Essential Responsibilities:

• Build healthy pipeline through outbound channels including telephone and email as well as qualify inbound leads resulting from demand generation programs, web inquiries, referrals, and events.
• Discover the customers'/prospects' business initiatives and develop strategies to maximize selling opportunities.
• Uncover and qualify ideal customer profile prospects.
• Account mapping and contact acquisition to ensure we know the right stakeholders.
• Handover qualified leads to our Account Executives.
• Build sales cadences and nurture flows for targets throughout the buying process.
• Maintain a thorough knowledge of Verint products and technology, as well as industry trends.
• Speak to value of Verint solutions and build credibility and trust with prospects/customers as well as internal and external partners.
• Provide routine updates to Salesforce.com with account activity and status.

Minimum Requirements:

• Bachelor's degree or equivalent experience in business.
• 1-3 years' experience in Business Development, Sales or like function.
• Ability to articulate business value aligned to a prospect's critical business issues.
• Driven and motivated individual that is willing to put in the effort to become successful.
• The desire to become an expert within the field.
• Excellent communicator, comfortable speaking with to senior stakeholders.
• Can-do attitude and a problem solver.
• Curious by nature and willing to learn new things.
• Experience with Salesforce and Outreach.io is a plus.
• B2B sales experience is a plus, but not required.
• Successful completion of a background screening process including, but not limited to, employment verifications, criminal search, OFAC, SS Verification, as well as credit and drug screening, where applicable and in accordance with federal and local regulations.

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