Business Development Representative

Topline Pro; New York (NY); On-site; USD 55,000 - 110,000; Full time

Benefits offered by this job

Health insurance

401(k) plan (non-matching)

Unlimited vacation

Equity package

Job summary

Topline Pro, based in New York, is seeking a Business Development Representative to own the full sales cycle—from prospecting to closing. You will engage small business owners, run discovery conversations, and deliver demos in an in-office, high-energy setting.

You will join an early-career sales cohort, receiving coaching, playbooks, and hands-on support to build strong fundamentals, adapt quickly to feedback, and drive a fast-moving pipeline. This role is designed for growth and impact.

Qualifications

• Excited to pursue a career in sales and own the full cycle—from prospecting to close.
• Open to feedback, apply learnings quickly, track progress over time.
• Comfortable using technology (incl. AI) to work smarter and stay organized.
• Strong verbal and written communication to connect with small business owners.

Responsibilities

• Drive outbound prospecting via calls and emails to build and manage your own pipeline.
• Conduct discovery conversations, deliver product demos, and guide prospects through the sales cycle with coaching.
• Maintain a fast-moving pipeline with diligent follow-ups and CRM hygiene.
• Apply feedback from trainings and role-plays to continually improve skills.
• Collaborate with cohort and leadership to share learnings and refine messaging.
• Represent Topline Pro professionally to establish trust with small business owners.

Job description

Role Summary

As a Business Development Representative (BDR) at Topline Pro, you’ll join an early-career sales cohort responsible for owning the full sales cycle — from prospecting and discovery to demos and closing. This role is highly activity-driven and designed to build strong sales fundamentals through structured coaching, playbooks, and hands-on support. You’ll develop the skills to manage a fast-moving pipeline, build meaningful relationships with small business owners, and close new business with confidence. Success means demonstrating strong follow-up discipline, pipeline management, and the ability to apply feedback quickly. You’ll thrive if you bring positivity, grit, and coachability to an in-office, high-energy environment where collaboration and customer focus drive everything we do.

What you’ll do

• Drive outbound prospecting through calls, emails, and other outreach to build and manage your own pipeline.

• Run discovery conversations, deliver demos, and guide prospects through the full sales cycle with coaching and support.

• Manage a fast-moving pipeline with strong follow-up discipline and attention to detail in our CRM.

• Apply feedback from trainings, role plays, and coaching sessions to continuously sharpen your skills.

• Collaborate closely with your cohort and sales leadership to share learnings, iterate on messaging, and contribute to team culture.

• Represent Topline Pro with professionalism and enthusiasm, building trust with small business owners.

What we’re looking for

• Excited to build a career in sales and eager to own the full cycle from prospecting through close.

• Open to feedback, quick to apply it, and able to show clear progress over time.

• Comfortable learning new tools and able to share examples of using technology (including AI) to work smarter.

• Skilled verbal and written communicator, excited to connect with home service pros in a professional and approachable way

• Organized and consistent in keeping your pipeline up to date, managing follow-ups, and balancing multiple conversations at once.
• Thrives in high-volume outreach, staying persistent and upbeat throughout.
• Collaborative and team-oriented, contributing to a positive culture and celebrating shared wins.

Who you are

• Quick to learn, open to feedback, and eager to grow into a confident full-cycle seller.
• Comfortable in a fast-paced, evolving environment where processes are still being refined.
• Proactive and resourceful — you take initiative, ask questions, and figure things out when challenges arise.
• Collaborative and supportive, contributing to a positive team culture and celebrating shared wins.
• Resilient and motivated by impact, showing persistence and energy even when the work is demanding.
• Personable and professional, bringing positivity and authenticity to conversations with small business owners, and motivated by the desire to build a long-term career in sales.
• Willing and excited to work 5 days a week in our Williamsburg, Brooklyn office!

Hiring Process

• Recruiter Screen
• Sales Team Screen
• Onsite

What we offer

• $55k base salary with uncapped commissions ($100k+ OTE) + equity package
• Full Medical, Dental, and Vision Health Coverage
• Computer and workspace enhancements
• 401(k) plan (non-matching)
• Unlimited vacation, 9 company holidays, including election day, and 1 personal volunteer day a year
• Company-paid Wellhub membership for fitness and wellness
• Dinner covered with Uber Eats + a stocked kitchen to keep you fueled
• Opportunity to take on significant responsibility and ownership in scaling a product that can change the lives of home service pros

Our Values

• No Bullsh*t: We create meaningful results for our customers and drive growth for our team—ensuring progress and impact are felt every day. Our focus, both internally and externally, is on delivering genuine value rather than superficial solutions or benefit without purpose.

• Think Big, Learn Fast: We move quickly, acting on data to uncover insights and solutions. We embrace risks, knowing every experiment fuels growth—even when it doesn’t go as planned.

• One Team, One Dream: We tackle challenges together with creativity, and an open mind—always seeking solutions and embracing fresh ideas to win as a team.

• Empower Every Voice: We welcome diverse perspectives and bold ideas, creating space for authenticity and respect—because great ideas come from everywhere.

• Be an Owner: We take responsibility for outcomes, act in the company’s best interest, and treat every dollar as our own. We move with urgency, think long-term, and take pride in driving impact.

• Boom!: We take time to celebrate each other’s achievements, big and small—at work and in life—because shared success fuels lasting momentum. And we end all team meetings in a “Boom!”

About Topline Pro

We’re building AI powered Shopify for service businesses. We help service pros (e.g., roofers, landscapers, painters, cleaners) acquire direct business, fast. Up and running within minutes using Gen AI, our digital storefront products help pros get discovered, trusted, and booked repeatedly.

Topline Pro is co-founded by Nick Ornitz (CEO) and Shannon Kay (CPO) with an excellent team of 90+ rockstars with plans to expand more in 2025. We serve thousands of local service businesses and were named as one of the 2023 and 2024 top 50 Tech Companies building for SMBs.

We’re YC-backed and well funded with several years of runway, and we’ve experienced rapid growth in the past year. We’re in a phenomenal position to scale—with the financial foundation, product-market fit, and momentum to go big. You’ll be joining at an inflection point—where the groundwork is laid and the path to massive impact is clear.

We believe “great candidates” do not come about through simply a checkmark next to past experiences. We believe in hiring people not just skills.

Compensation

$55K • Offers Equity • $100K+ OTE

Topline Pro Pay Transparency Philosophy

At Topline Pro, we believe that transparency around compensation is fundamental to building a fair, inclusive, and high-trust workplace. Our approach to pay is grounded in the principles of clarity, consistency, and equity.

We provide clear salary ranges in all job postings and base compensation decisions on objective criteria such as role scope, relevant experience, and performance.

Our compensation structure is regularly reviewed to ensure it aligns with market trends and internal equity. While we comply fully with pay transparency laws in Massachusetts, New York, and any other jurisdictions in which we operate, our commitment goes beyond compliance—we see openness around pay as a reflection of how we value our people and the work they do.