Business Development Representative - Brooklyn, NY - 2027

Topline Pro; New York (NY); On-site; USD 55,000 - 110,000; Full time

Benefits offered by this job

Base + commissions

Health coverage

401(k) plan

Unlimited vacation

Wellhub membership

Meal stipend

Job summary

Topline Pro in Williamsburg, Brooklyn is hiring a Business Development Representative. You’ll learn prospecting, discovery, demos, pipeline management, and closing, while developing through coaching and feedback.

You don’t need years of sales experience; your potential, work ethic, and coachability matter most. You’ll receive regular coaching, role plays, and structured training to accelerate your development.

Qualifications

• You don’t need years of sales experience; what matters is learning mindset, work ethic, and coachability.
• Regular coaching, role plays, call reviews, and structured training to accelerate development.

Responsibilities

• Prospect home service business owners through high-volume calling and email outreach.
• Learn discovery conversations and understand what matters to small business owners.
• Demo Topline Pro and connect the product to customer problems.
• Manage your own pipeline from first contact to close.
• Participate in coaching, role plays, and team training.

Skills

Prospecting

Discovery

Negotiation

CRM proficiency

Communication

Learning mindset

Ownership

Coaching culture

Tools

CRM software

Email outreach tools

Job description

Launch Your Sales Career at Topline Pro

We don't think a sales job should just teach you how to hit a number. It should teach you how to become great at sales. That's what this role is built to do.

As a BDR at Topline Pro, you'll join a team designed around learning, coaching, competition, and growth. You'll learn how to prospect, run discovery, demo our product, manage a pipeline, negotiate, and close business. More importantly, you'll learn how to take feedback, diagnose where you're getting stuck, and continuously get better at your craft.

You don't need years of sales experience to be successful here. We're much more interested in how you learn, how hard you're willing to work at something, how you respond when things don't go your way, and how much ownership you take over your own development.

In return, we're going to invest heavily in you.

You'll get regular coaching, role plays, call reviews, structured training, and a manager whose job isn't just to inspect your number, but to help you become a better seller. As you prove you're ready for more, you'll have opportunities to take on more responsibility and continue growing your career at Topline Pro.

Growth here isn't about waiting your turn. It's about showing you're ready.

What the job actually looks like

This is a high-energy, high-expectation sales environment. You'll be in our Williamsburg office five days a week, surrounded by people who want to get better and want the people around them to get better too. Our office is dog-friendly and in the historic Domino Sugar Refinery at Domino Park.

You'll:

• Prospect home service business owners through high-volume calling, email, and other outreach.

• Learn how to run great discovery conversations and understand what actually matters to a small business owner.

• Demo Topline Pro and connect our product to the problems you're hearing.

• Manage your own pipeline and learn how to move opportunities from first conversation through close.

• Participate regularly in coaching, role plays, call reviews, and team training.

• Get direct feedback and be expected to put it into practice quickly.

• Learn from your teammates, share what's working, and contribute to making the entire team better.

• Use our CRM and sales tools consistently to manage follow-ups, prioritize opportunities, and stay organized.

• Learn how to use technology and AI to work smarter and become a more effective seller.

• Own your results. We'll give you coaching, tools, support, and opportunity, but what you do with them is up to you.

Who tends to thrive here

We're less concerned with whether you've sold SaaS before and more interested in the person you're becoming. You'll probably love this environment if:

• You want to get really good at something. You're not just looking for your next job. You want to build skills and a career.

• You are coachable. You don't just listen to feedback. You try it, practice it, and come back better.

• You are competitive with yourself. You care about winning, but you're especially motivated by seeing yourself improve.

• You are resilient. Sales involves rejection. A bad call, bad day, or bad week doesn't change how you show up tomorrow.

• You are curious. You ask questions, want to understand why something works, and aren't satisfied memorizing a script.

• You work hard. There's no shortcut around the reps required to become great at sales.

• You take ownership. When something isn't working, your first instinct is to figure out what you can do differently.

• You are a great teammate. We compete, but not at each other's expense. We share what's working, help each other improve, and celebrate when someone else wins.

• You’re comfortable with change. We're a fast-growing company and we're constantly learning. Processes, messaging, and priorities will evolve as we get better.

• You communicate well. You can build trust with small business owners and communicate in a way that's clear, professional, and human.

Previous sales experience is helpful, but it isn't required. We're looking for people with the raw ingredients to become great sellers and the willingness to put in the work to get there.

Where this can take you

We want ambitious people.

This role is meant to build the foundation for a career in sales, and we want Topline Pro to be a place where you can keep building that career.

As you demonstrate mastery of the role, you'll have opportunities to take on greater responsibility, work more complex opportunities, and continue progressing as a seller.

We don't believe career growth should happen simply because you've been here long enough. Opportunity is earned by showing you're ready for it.

If you're looking for a comfortable job where you can blend into the middle of the pack, this probably won't be the right environment.

If you're looking for a place that will challenge you, coach you, invest in you, and give you the opportunity to grow faster than you thought possible, we'd love to meet you.

Hiring Process

Our interview process is designed to get to know you beyond your resume and give you a chance to get to know us too. We'll be looking for the same qualities throughout the process that we value once you're here: curiosity, coachability, resilience, ownership, communication, and a genuine desire to grow.

• Recruiter Screen

• Sales Manager Screen

• Roleplay

• Leadership Screen

What we offer

• $55k base salary with uncapped commissions ($100k+ OTE) + equity package

• Full Medical, Dental, and Vision Health Coverage

• Computer and workspace enhancements

• 401(k) plan (non-matching)

• Unlimited vacation, 9 company holidays, including election day, and 1 personal volunteer day a year

• Company-paid Wellhub membership for fitness and wellness

• Dinner covered with Uber Eats + a stocked kitchen to keep you fueled

• A highly collaborative, in-person environment in Williamsburg, Brooklyn

• Regular coaching, training, and development designed to help you accelerate your sales career

• The opportunity to take on meaningful responsibility as we scale a product that can change the way home service businesses grow

Our Values

• No Bullsh*t: We create meaningful results for our customers and drive growth for our team—ensuring progress and impact are felt every day. Our focus, both internally and externally, is on delivering genuine value rather than superficial solutions or benefit without purpose.

• Think Big, Learn Fast: We move quickly, acting on data to uncover insights and solutions. We embrace risks, knowing every experiment fuels growth—even when it doesn’t go as planned.

• One Team, One Dream: We tackle challenges together with creativity, and an open mind—always seeking solutions and embracing fresh ideas to win as a team.

• Empower Every Voice: We welcome diverse perspectives and bold ideas, creating space for authenticity and respect—because great ideas come from everywhere.

• Be an Owner: We take responsibility for outcomes, act in the company’s best interest, and treat every dollar as our own. We move with urgency, think long-term, and take pride in driving impact.

• Boom!: We take time to celebrate each other’s achievements, big and small—at work and in life—because shared success fuels lasting momentum. And we end all team meetings in a "Boom!"

About Topline Pro

We're building an AI-powered Shopify for service businesses. We help service pros (e.g., roofers, landscapers, painters, cleaners) acquire direct business, fast. Up and running within minutes using Gen AI, our digital storefront products help pros get discovered, trusted, and booked repeatedly.
Topline Pro was co-founded by Nick Ornitz (CEO) and Shannon Kay (COO), with an excellent team of 120+ rockstars and plans to expand further in 2026. We serve thousands of local service businesses and were named one of the top 50 Tech Companies building for SMBs in 2023 and 2024.
We're YC-backed and well-funded, with several years of runway, and we've experienced rapid growth over the past year. We're in a phenomenal position to scale, with the financial foundation, product-market fit, and momentum to go big. You'll be joining at an inflection point, where the groundwork is laid, and the path to massive impact is clear.
We believe "great candidates" do not come about simply from a check mark next to past experience. We believe in hiring people, not just skills. Even if you do not check every box but find excitement at the prospect of working with us in this capacity.
Topline Pro is committed to building an inclusive workplace and assembling a team from diverse backgrounds. We ensure that individuals with disabilities receive reasonable accommodation throughout the application and interview process. We strongly encourage applications from underrepresented candidates and those from nontraditional backgrounds.