Business Development Representative

Parloa; New York (NY); On-site; USD 65,000 - 95,000; Full time

Job summary

Parloa is seeking a Business Development Representative to scale our North America revenue by sourcing new enterprise opportunities and building a predictable sales pipeline.

You will partner with the revenue growth and enterprise account teams to craft outbound sequences, nurture relationships, and demonstrate the ROI of our AI-powered platform.

The role rewards initiative, clear communication, and the ability to manage multiple priorities in a fast-paced SaaS environment.

Qualifications

• A BA/BS from an accredited university.
• 1-2 years of experience in a fast past pace sales environment, ideally in the SaaS industry
• Experience crafting outbound sequences, including personalized and relevant messaging
• Not afraid to pick up the phone and call prospects
• Born to network - we’re building relationships within complex enterprise environments
• Highly organized and knows how to prioritize when working on multiple projects at the same time
• Coachable and always looking/willing to learn and grow
• Comfortable working in a fast-paced and dynamic environment
• A self-starter who is dedicated, hungry, and driven to succeed

Responsibilities

• Build the revenue engine together with the revenue growth team and our enterprise account executive team.
• Find, analyze and evaluate new market growth opportunities and build outreach plans to seize new customer opportunities.
• Build and take ownership of the sales pipeline, generating outbound leads and develop new sales opportunities.
• Build and nurture relationships with clients, providing them with insights to Parloa's innovative conversational AI platform.
• Assess client challenges, align with their needs, and showcase how Parloa's platform can deliver value and a strong return on investment.

Skills

Outbound sequencing

Phone outreach

Networking

Organization

Coachable

Fast-paced

Self-starter

Education

BA/BS from accredited university

Job description

Parloa’s mission is to make every customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerates, Parloans are shaping the foundation of a new era in customer experience — one where customer support is no longer transactions, but meaningful exchanges. It is not just a vision; Parloa has powered over ONE BILLION interactions between global enterprise brands and their customers, with companies like IKEA and Booking.com already deploying Parloa at scale.

About the role:

As Business Development Representative you play a crucial role in scaling our business in North America by enhancing our revenue engine to become more predictable and scalable. You will be a key driver of revenue by actively sourcing new business - with a focus on enterprise customers.

Areas of ownership:

Build the revenue engine together with the revenue growth team and our enterprise account executive team.

Find, analyze and evaluate new market growth opportunities and build outreach plans to seize new customer opportunities.

Build and take ownership of the sales pipeline, generating outbound leads and develop new sales opportunities.

Build and nurture relationships with clients, providing them with insights to Parloa's innovative conversational AI platform.

• Assess client challenges, align with their needs, and showcase how Parloa's platform can deliver value and a strong return on investment.

Who you are:

A BA/BS from an accredited university

1-2 years of experience in a fast past pace sales environment, ideally in the SaaS industry

Experience crafting outbound sequences, including personalized and relevant messaging

Not afraid to pick up the phone and call prospects

Born to network - we’re building relationships within complex enterprise environments

Highly organized and knows how to prioritize when working on multiple projects at the same time

Coachable and always looking/willing to learn and grow

Comfortable working in a fast-paced and dynamic environment

A self-starter who is dedicated, hungry, and driven to succeed

Why Parloa?

We’re at the beginning of a new era in customer experience, one where AI doesn’t just respond, but understands, reasons, and takes action. We’re building agentic AI that enterprises trust with their most important customer moments: complex questions, high volumes, real stakes. When millions of people reach out to a brand, those interactions aren’t just support tickets; they’re defining experiences. We’re here to raise the standard: making every conversation seamless, intelligent, and genuinely helpful. If you care about shaping how businesses and customers connect at scale—and want your work to matter in real, everyday moments—this is where you do it.

At Parloa, ownership isn’t a buzzword; it means being accountable for outcomes, not just tasks. We operate in a category that’s evolving fast, where the bar is high, and the problems are complex. We hire people who think in solutions, communicate with clarity, and follow through. People who are comfortable making decisions, taking responsibility, and raising the standard for themselves and those around them.

We’ve grown beyond the earliest startup phase, but we’ve kept the intensity: fast execution, direct feedback, and a strong expectation to contribute meaningfully from day one.

Backed by leading global investors like General Catalyst, EQT Ventures, and Altimeter Capital, we’re scaling with a clear ambition: to become the global category leader in enterprise-grade conversational AI.

Parloa is committed to upholding the highest data protection standards for our clients' and employees' data. All our employees are instrumental in ensuring the utmost care, GDPR, and ISO compliance, including ISO 27001, in handling sensitive information.

* We provide equal opportunities to all qualified applicants regardless race, gender, sexual orientation, age, religion, national origin, disability status, socioeconomic background and other characteristics.