Business Development Representative

Blaise-Alexander-Family-Dealerships; Muncy (Lycoming County); On-site; USD 2,066,000 - 2,153,000; Full time

Benefits offered by this job

Health, Dental and Vision Insurance

401(k) Retirement Plan

Paid Holidays & PTO

Wellness Program

Training Pay

Job summary

Blaise Alexander Family Dealerships in Pennsylvania is seeking a BDC Representative to handle incoming calls and online inquiries, using scripts to meet goals and provide helpful information. You will schedule appointments and maintain accurate customer records while upholding product knowledge and customer service standards.

The role offers training pay, part of a full-time BDC team, with potential for additional earnings and benefits through the dealership’s comprehensive programs.

Qualifications

• HS Diploma or equivalent required.
• Clean criminal background.
• Willingness to work evenings and weekends as needed.

Responsibilities

• Answer incoming calls and online inquiries.
• Use dealership scripts to respond to customers and meet goals.
• Schedule sales or service appointments.
• Collect and record customer information in the BDC database.
• Maintain product and inventory knowledge for customers.

Skills

Communication skills

Phone etiquette

Self-motivation

Customer service

Education

HS Diploma or Equivalent

Job description

Blaise Alexander Family Dealerships is the premier auto dealership with 40+ years of success in Pennsylvania. We currently employ 1,200 professional individuals across 18 dealerships and offer opportunities for career growth. Open the car door to your future with Blaise Alexander Family Dealerships!Training Pay! We provide a training program for all unexperienced employees.$15.63/hr for the Sales Department (Opportunities available to make more after 90 days!)$15.00/hr for the Service Department (Opportunities available to make more after 2 weeks!)Work Schedule: Flexible, with availability needed for some evenings and weekends as required by dealership departmentsA Day in the Life of a BDC Representative (but not limited to):Answering incoming phone calls and online inquiriesUse precise scripts provided by the dealership when responding to customer inquiries to satisfy the dealership and manufacturer goalsProject a warm and helpful approach while answering queries and providing general or related vehicle sales or service informationSchedule sales or service appointments for the dealershipsCollect and track all customer information as directed and record it appropriately into the BDC databaseMaintain and communicate to our customers a high level of product and inventory expertiseHS Diploma or EquivalentClean criminal background recordUpbeat, positive, “smile” while you dialAbility to be self-motivatedAbility to manage heavy phone contactPhysical Requirements:Prolonged periods sitting at a desk and working on a computer.Occasional walking or standing when assisting customers at the dealership.Blaise Alexander offers its full-time employees and their family’s benefits packages and tools you need to be successful. Some of the benefits include:Health, Dental and Vision Insurance PlansPaid Company Life and Short-Term Disability Insurance401(k) Retirement Plan (with employer match)Paid Holidays & Paid Time OffWellness ProgramBlaise Alexander Family Dealerships is an Equal Opportunity Employer. Employment is contingent upon completion of a background and driver check (if applicable).