Business Development Representative

Acadia; Cleveland (OH); On-site; USD 50,000 - 70,000; Full time

Job summary

Acadia in Cleveland is seeking a dedicated professional to enhance referral generation from healthcare providers and manage relationships. The ideal candidate will have experience in sales or marketing within the healthcare sector, ensuring efficient admissions processes while educating the community about services.

The role involves collaborating closely with hospital staff and requires a valid driver's license. Strong communication and relationship-building skills are essential for success in this position.

Qualifications

• Two or more years’ experience in sales and/or marketing required.
• High school diploma or equivalent required.

Responsibilities

• Develop and retain referrals from physicians and key sources in Cleveland.
• Collaborate with hospital staff to generate referral sources.
• Educate communities on facility programs and services.
• Manage leads to ensure an efficient admissions process.

Skills

Sales experience

Marketing skills

Relationship building

Analytical skills

Communication skills

Education

High school diploma or equivalent

Bachelor's degree in Marketing or related health/social services

Tools

Salesforce

Job description

PURPOSE STATEMENT

Expand lines of service as defined by management by developing and retaining referrals from physicians and other key non-physician referral sources in Cleveland and surrounding areas.

ESSENTIAL FUNCTIONS

• Collaborate closely with hospital discharge planners, social workers, case managers, physicians and management, as well as provide education staff to generate referral sources.
• Develop strong relationships with key referral sources.
• Identify opportunities for partnering and growth.
• Manage leads from referral sources and ensure efficient admissions process for clients.
• Increase the number of referral sources within a facility such as with physician, social workers and discharge planners.
• Coordinate with clinical assessment team on referrals for admission based on the services provided by the facility.
• Educate patient, families, community and other referral sources on programs, services and amenities provided within facility.
• Coordinate the completion of admission process and ensure appropriate resources are obtained.
• Travel frequently within community, scheduling meetings and developing contacts/referral sources.
• Document referral sources within appropriate contact management system.
• Develop events and educational forums that demonstrate programs and provide an opportunity to identify potential referral sources.
• Maintain existing referral relationships.
• Utilize analytic tools, such as Salesforce, to effectively plan and evaluate activity to optimize results.
• Represent facility in professional forums and communicate mission in all outreach interactions.
• Create outreach initiatives that will regularly communicate facility mission with referral sources through phone, email, e‑blast, written notes, events, networking and other professional activities.
• Provide the facility or receiving team with appropriate information to facilitate admission when necessary.
• Create outreach initiatives that will ensure regular communication with top referral sources through phone, email, e‑blast, written notes, events, networking and other professional activities.

OTHER FUNCTIONS

• Perform other functions and tasks as assigned.

EDUCATION/EXPERIENCE/SKILL REQUIREMENTS

• High school diploma or equivalent required. Bachelor's degree in Marketing or related health or social services field preferred.
• Two or more years’ experience in sales and/or marketing required.

LICENSES/DESIGNATIONS/CERTIFICATIONS

• Must have and maintain a valid driver's license, main

We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual's characteristics protected by applicable state, federal and local laws.