Business Development Representative

Harboroaks; Cleveland (OH); On-site; USD 40,000 - 60,000; Full time

Job summary

Harboroaks in Cleveland, Ohio is seeking a motivated professional to expand their referral network. The role involves collaborating with healthcare professionals and community members to develop strong relationships that drive referrals.

The ideal candidate will have a background in marketing or related fields, and experience in sales/marketing is required. Key responsibilities include traveling within the community, educating referral sources about the facility's programs, and managing leads effectively.

Qualifications

• High school diploma or equivalent required; Bachelor's preferred.
• Two or more years of sales and/or marketing experience required.
• Valid driver's license required.

Responsibilities

• Collaborate with healthcare professionals to generate referral sources.
• Develop strong relationships with key referral sources.
• Manage leads and ensure efficient admissions process for clients.
• Educate community on facility's programs and services.
• Travel within the community for meetings and networking.

Skills

Relationship building

Sales/marketing skills

Communication

Analytical skills

Education

Bachelor's degree in Marketing or health/social services

Tools

Salesforce

Job description

Overview

PURPOSE STATEMENT:

Expand lines of service as defined by management by developing and retaining referrals from physicians and other key non-physician referral sources in Cleveland and surronding areas.

Responsibilities

ESSENTIAL FUNCTIONS:

• Collaborate closely with hospital discharge planners, social workers, case managers, physicians and management, as well as provide education staff to generate referral sources.
• Develop strong relationships with key referral sources.
• Identify opportunities for partnering and growth.
• Manage leads from referral sources and ensure efficient admissions process for clients.
• Increase the number of referral sources within a facility such as with physician, social workers and discharge planners.

• Coordinate with clinical assessment team on referrals for admission based on the services provided by the facility.
• Educate patients, families, community and other referral sources on programs, services and amenities provided within facility.
• Coordinate the completion of admission process and ensure appropriate resources are obtained.
• Travel frequently within community, scheduling meetings and developing contacts/referral sources.
• Document referral sources within appropriate contact management system.

• Develop events and educational forums that demonstrate programs and provide an opportunity to identify potential referral sources.
• Maintain existing referral relationships.
• Utilize analytic tools, such as Salesforce, to effectively plan and evaluate activity to optimize results.
• Represent facility in professional forums and communicate mission in all outreach interactions.
• Create outreach initiatives that will regularly communicate facility mission with referral sources through phone, email, e-blast, written notes, events, networking and other professional activities.

• Provide the facility or receiving team with appropriate information to facilitate admission when necessary.
• Create outreach initiatives that will ensure regular communication with top referral sources through phone, email, e-blast, written notes, events, networking and other professional activities.

OTHER FUNCTIONS:

• Perform other functions and tasks as assigned.

Qualifications

EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:

• High school diploma or equivalent required. Bachelor's degree in Marketing or related health or social services field preferred.
• Two or more years’ experience in sales and/or marketing required.

LICENSES/DESIGNATIONS/CERTIFICATIONS:

• Must have and maintain a valid driver's license, main

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