Business Development Representative

Surface Experts; Chicago (IL); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Bonus based on performance

Flexible schedule

Paid time off

Training & development

Free uniforms

Job summary

Surface Experts in Chicago is seeking a Business Development Rep to schedule jobs for our technicians across northern neighborhoods such as River North, Wicker Park, Lincoln Park, and Logan Square.

You will map routes, conduct in-field sales calls, log notes in our software, and coordinate with the Owner/Sales team. This is a full-time, on-site role with a flexible schedule and strong coaching support.

No nights or weekends; growth opportunities within a nationwide franchise-backed company.

Qualifications

• No prior sales experience required; willingness to learn and follow a proven sales playbook.
• Strong listening skills and curiosity to understand customer needs.
• Motivated, independent, and able to build relationships with clients.
• Detail-oriented with daily routing, notes, and follow-ups.

Responsibilities

• Plan daily activities and conduct in-field sales visits to schedule jobs for technicians.
• Log notes and metrics in our software and coordinate with Owner/Sales team.
• Balance field visits with light admin tasks and scheduling.

Job description

Role Description

As our Business Development Rep, you'll be responsible for planning your day and calling on properties throughout the northern neighborhoods of Chicago (e.g. River North, Wicker Park/Bucktown, Lincoln Park, Logan Square, etc) to schedule jobs for our technicians to repair.

Benefits

• Bonus based on performance
• Flexible schedule
• Paid time off
• Training & development
• Free uniforms

Perks and Benefits

• Compensation and Time Off
  • Compensation: Base salary + commission + bonuses (avg annual earnings range at listed amount)
  • Time Off: Paid holidays and 10 days of paid time off
  • Stipends: Wellness, mileage/parking, and phone stipends
• Location and Schedule
  • Location: Majority time doing in-field sales; minimal remote admin work
  • Work-Life Balance: Full-time during business hours (no nights or weekends)
  • Manage Your Schedule: Midweek appointment? Scheduling autonomy means you can balance work commitments with personal appointments.
• Small Business, Big Support, Huge Opportunity
  • Local Business: Small-business backed by the training, tools, and resources of a nationwide franchise
  • Tight-Knit Team: Work closely with the owner and technicians to deliver high-quality repairs
  • Technology: Software that provides quality leads, plus a detailed routing tool to help you plan efficient routes
  • Sales Support: Access to a dedicated Support Center for administrative assistance
  • Coaching and Training: Sales training at Surface Experts HQ plus continual 1:1 coaching with our sales coaching team

What a Typical Day Looks Like

• Map your route, planning on :15 on-site visits throughout a variety of northern Chicago neighborhoods (e.g. River North, Wicker Park/Bucktown, Lincoln Park, Logan Square, etc) to schedule work for our technicians
• Log notes/metrics in our software and coordinate with the Owner/Sales team
• Light admin and prep from your home, before daily driving to visit properties in various neighborhoods each day
• Weekly sales coaching, ongoing support, and regular reviews to track overall performance to sales goals

Attributes Over Experience

• No Sales Experience Required: No prior industry experience, degree, or formal sales experience is needed. We will teach the process; we can’t teach these traits:
  • Coachable — Eager to learn, open to feedback, takes responsibility for results, and willing to run a proven sales playbook
  • Curious — Active listener who is comfortable asking questions and seeks to serve customers by first understanding them and their needs
  • Motivated — Independent and driven person who isn't satisfied settling and strives to build and maintain strong client relationships
  • Detail-Oriented — Executes daily habits (routing, documenting metrics, sending follow-ups) that turn activity into revenue