Business Development Representative

Servpro Industries, Inc.; Charlotte (NC); On-site; USD 65,000 - 80,000; Full time

Benefits offered by this job

Bonus based on performance

Company car

Company parties

Employee discounts

Free food & snacks

Free uniforms

Opportunity for advancement

Paid time off

401(k)

401(k) matching

Competitive salary

Training & development

Flexible schedule

Help or transport service

Company vehicle

Company phone

Company laptop

Job summary

Servpro Industries, Inc. is seeking a New Business Development Manager to identify, pursue, and secure new residential and commercial opportunities.

The role focuses on expanding market share by generating qualified leads, building long-term client relationships, and developing strategic partnerships with property managers, insurance agents, real estate professionals, and commercial decision-makers. The position emphasizes prospecting, presenting, and contracting with a strong emphasis on

Qualifications

• Proven experience in B2B or construction-related sales.
• Excellent communication, negotiation, and interpersonal skills.
• Self-motivated, results-driven, and goal-oriented.
• Ability to work independently and manage time effectively.
• Proficient in CRM tools (e.g., Salesforce) and Microsoft Office Suite.

Responsibilities

• Prospect, qualify, and generate new business leads through cold calling, networking, canvassing, and attending industry events.
• Develop and maintain a strong pipeline of opportunities in residential, multi-family, commercial, and industrial roofing.
• Conduct client presentations and roof evaluations with support from the estimating or technical team.
• Secure new contracts and ensure a seamless transition to production teams.
• Establish and maintain trusted relationships with key stakeholders including property owners, facility managers, general contractors, adjusters, and insurers.
• Follow up on completed jobs to encourage referrals and repeat business.
• Serve as the point of contact for clients during the sales process and ensure client satisfaction.

Skills

Sales

Communication

Negotiation

Time management

CRM (Salesforce)

MS Office

Tools

Salesforce

Microsoft Office

Job description

Benefits

• Bonus based on performance
• Company car
• Company parties
• Employee discounts
• Free food & snacks
• Free uniforms
• Opportunity for advancement
• Paid time off
• 401(k)
• 401(k) matching
• Competitive salary
• Training & development

Benefits

• Bonus based on performance
• Company parties
• Competitive salary
• Employee discounts
• Flexible schedule
• Free food & snacks
• Help or transport service
• Opportunity for advancement
• Paid time off
• Training & development
• company vehicle
• company phone
• company laptop

Position Summary

The New Business Development Manager is responsible for identifying, pursuing, and securing new residential and commercial opportunities. This role focuses on expanding market share by generating qualified leads, building long-term client relationships, and developing strategic partnerships with property managers, insurance agents, real estate professionals, and commercial decision-makers.

Key Responsibilities

Business Development & Sales

• Prospect, qualify, and generate new business leads through cold calling, networking, canvassing, and attending industry events.
• Develop and maintain a strong pipeline of opportunities in residential, multi-family, commercial, and industrial roofing.
• Conduct client presentations and roof evaluations with support from the estimating or technical team.
• Secure new contracts and ensure a seamless transition to production teams.

Client Relationship Management

• Establish and maintain trusted relationships with key stakeholders including property owners, facility managers, general contractors, adjusters, and insurers.
• Follow up on completed jobs to encourage referrals and repeat business.
• Serve as the point of contact for clients during the sales process and ensure client satisfaction.

Market Research & Strategy

• Analyze market trends, competitor activity, and customer feedback to identify new business opportunities.
• Collaborate with marketing to develop campaigns and sales materials tailored to target markets.
• Help define strategic targets (industries, locations, customer segments) and create a monthly action plan.

Reporting & Performance

• Maintain accurate records of all sales and prospecting activities within the CRM system.
• Provide weekly reports and forecasts to leadership.
• Meet or exceed monthly and quarterly sales goals.

Qualifications

• Proven experience in B2B or construction-related sales (roofing experience preferred)
• Strong understanding of roofing systems, insurance restoration process, or construction industry a plus.
• Excellent communication, negotiation, and interpersonal skills.
• Self-motivated, results-driven, and goal-oriented.
• Ability to work independently and manage time effectively.
• Proficient in CRM tools (e.g., Salesforce) and Microsoft Office Suite.

Compensation: $65,000 - $80,000 per year

Picture yourself here fulfilling your potential.

At SERVPRO®, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO® career opportunities near you is easy! We look forward to hearing from you.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.