Business Development Representative

The Redpoint Center; Boulder (CO); Hybride; USD 60 000 - 90 000; Plein temps

Résumé du poste

The Redpoint Center is seeking an experienced Business Development Representative to expand referral networks and grow census across Boulder County. You will build strategic relationships with hospitals, schools, and treatment providers, and promote awareness of our behavioral health services.

You will travel within Boulder County and occasionally to surrounding territories, collaborating with Admissions and clinical teams to align outreach with organizational goals.

Qualifications

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• Minimum of 1 to 5 years of experience in business development, healthcare outreach, sales, or referral relationship management.
• Experience developing referral networks and contributing to census growth within healthcare or behavioral health organizations.
• Strong verbal and written communication skills with the ability to confidently represent the organization.
• Bachelor's degree in business, marketing, healthcare administration, or a related field preferred.

Responsabilités

• Develop and execute strategic outreach plans to strengthen Redpoint Center's presence throughout Boulder County.
• Identify and cultivate new referral opportunities with healthcare providers, treatment organizations, schools, and community stakeholders.
• Prioritize outreach aligned with Redpoint Center's adult and adolescent programs.
• Identify opportunities to expand referral networks and adjust outreach strategies based on program needs and organizational goals.
• Build, maintain, and strengthen referral partnerships to support consistent referral generation and census growth.
• Develop relationships with hospitals, residential treatment providers, therapists, schools, healthcare systems, and community organizations.
• Maintain regular communication with established partners, providing program updates and identifying opportunities for continued collaboration.
• Reengage existing referral sources and identify opportunities to increase qualified referrals.
• Serve as a knowledgeable and responsive resource regarding Redpoint Center's services, levels of care, and admission processes.
• Represent Redpoint Center at networking events, community gatherings, professional meetings, and industry events.
• Coordinate and participate in facility tours, in-services, educational presentations, on-site events, and referral partner meetings.

Connaissances

Business development

Healthcare outreach

Referral relationships

Communication skills

Formation

Bachelor's degree in business

Outils

CRM software

Description du poste

Position Overview

Redpoint Center is seeking an experienced, relationship-driven Business Development Representative to support organizational growth and strengthen referral partnerships across our behavioral health programs. This individual will play an important role in building and growing census within established programs by developing strategic relationships, expanding referral networks, and increasing awareness of Redpoint Center’s services.

The ideal candidate will have 1-5 years of relevant experience in business development, healthcare outreach, or behavioral health, with a demonstrated ability to develop sustainable referral relationships and generate qualified referrals that contribute to organizational growth.

This individual is proactive, organized, and results-oriented, with strong communication skills, an understanding of the behavioral health landscape, and the ability to work independently while collaborating effectively with internal teams.

Key Responsibilities

Business Development & Territory Management

• Develop and execute strategic outreach plans to strengthen Redpoint Center's presence throughout Boulder County with ability to adapt territories based on organizational need.
• Identify and cultivate new referral opportunities with healthcare providers, treatment organizations, schools, and community stakeholders.
• Prioritize outreach aligned with Redpoint Center's adult and adolescent programs.
• Identify opportunities to expand referral networks and adjust outreach strategies based on program needs and organizational goals.

Referral Development & Census Growth

• Build, maintain, and strengthen referral partnerships to support consistent referral generation and sustainable census growth.
• Develop relationships with hospitals, residential treatment providers, therapists, schools, healthcare systems, and community organizations.
• Maintain regular communication with established partners, providing program updates and identifying opportunities for continued collaboration.
• Reengage existing referral sources and identify opportunities to increase qualified referrals.
• Serve as a knowledgeable and responsive resource regarding Redpoint Center's services, levels of care, and admission processes.

Community Engagement & Professional Representation

• Represent Redpoint Center at networking events, community gatherings, professional meetings, and industry events.
• Coordinate and participate in facility tours, in‑services, educational presentations, on‑site events, and referral partner meetings.
• Maintain a consistent, professional presence throughout the assigned territory while fostering meaningful community partnerships.

CRM Documentation & Performance Accountability

• Maintain accurate and timely documentation of outreach activities, meetings, communication touchpoints, referrals, and follow‑up actions within the organization’s CRM system.
• Consistently meet established business development activity expectations and contribute to referral and admissions goals.
• Monitor referral trends, partner engagement, and territory performance to identify opportunities for improvement.
• Participate in regular business development meetings, individual check‑ins, and performance reviews.

Internal Collaboration & Strategic Development

• Collaborate with business development leadership, Admissions, marketing, and clinical teams to align outreach efforts with organizational priorities.
• Support effective communication between referral partners and Admissions to improve the referral experience and identify barriers to admission.
• Gather feedback from community partners to identify opportunities for improved services, stronger relationships, and continued growth.
• Stay informed about Redpoint Center's programs, insurance participation, admission criteria, and relevant behavioral health industry trends.

Qualifications & Requirements

• Minimum of 1 to 5 years of experience in business development, healthcare outreach, sales, or referral relationship management.
• Experience developing referral networks and contributing to census growth within healthcare or behavioral health organizations.
• Experience in behavioral health, addiction treatment, mental health services, or a related healthcare setting is strongly preferred.
• Knowledge of behavioral health levels of care, including PHP and IOP, preferred.
• Demonstrated ability to establish and maintain productive, long‑term professional relationships.
• Strong verbal and written communication skills with the ability to confidently represent the organization.
• Excellent organizational skills, attention to detail, and consistent follow‑through.
• Ability to work independently, manage competing priorities, and maintain accurate CRM documentation.
• Strong initiative, adaptability, problem‑solving skills, and accountability for results.
• Ability to develop and manage a strategic territory outreach plan while collaborating effectively with internal teams.
• Bachelor's degree in business, marketing, healthcare administration, or a related field preferred.
• Ability and willingness to travel regularly throughout Boulder County and occasionally to surrounding territories and Redpoint Center locations.
• Flexibility to attend occasional evening or weekend events and networking opportunities.

Work Environment & Expectations

This is a field-based, remote/hybrid position combining remote administrative work with consistent in‑person outreach throughout Boulder County. Regular travel to referral partner organizations, community events, professional meetings, and Redpoint Center locations is an essential part of the role.

The successful candidate will demonstrate strong time management, independence, professionalism, and accountability while maintaining an active presence within their territory and collaborating closely with internal teams.

At The Redpoint Center, business development is about more than generating referrals. It is about building authentic relationships, connecting individuals and families with meaningful treatment opportunities, and supporting long‑term partnerships rooted in integrity, compassion, and accountability.