Business Development Rep

TALENT Software Services; Newark (NJ); Hybrid; USD 110,000 - 150,000; Full time

Job summary

TALENT Software Services in Newark, NJ is seeking a senior business development leader to grow a commercial and industrial energy-efficiency pipeline across New Jersey. You will prospect, qualify, and close projects while guiding opportunities through a multi-stage sales process in Salesforce / eTrac.

This hybrid role involves collaboration with cross-functional teams, vendor oversight, and driving process improvements to meet regulatory requirements and business goals.

Responsibilities

• Business development (C&I): Develop and manage a commercial and industrial pipeline across the assigned New Jersey territory - prospecting, qualifying, and closing energy-efficiency projects with C&I customers - and progress opportunities through a defined multi-stage sales process in Salesforce / eTrac.
• Residential support (as needed): Refer residential opportunities encountered in the field into the appropriate residential program pathways.
• Oversee the performance of vendor(s), both office and field, that have been contracted to deliver program services; manage employee performance; ensure safety protocols and practices are followed.
• Lead and participate in cross-functional teams, including other CES members, Customer Care, Contracting, Procurement, Legal, Marketing, IT, etc., as required to deliver program services, enhance program delivery / customer experience, and resolve business issues.
• Develop and maintain program processes. Provide oversight for business controls, process improvement, and compliance. Identify and implement process improvements and automate where possible.
• Monitor program Key Performance Indicators to ensure program delivery meets business plan expectations and regulatory requirements; prepare and present program and project status reports to customers and management.
• Advocacy & territory engagement: Serve as a Client advocate across the territory, building relationships with community, municipal, and trade-association partners to drive C&I program awareness, and capturing Voice of the Customer feedback and field intelligence for program teams.
• Assist with special projects as necessary.
• This leader must foster an inclusive work environment and respect all aspects of diversity. Must demonstrate and value differences in others’ strengths, perspectives, approaches, and personal choices.

Job description

Job Responsibilities

• Business development (C&I): Develop and manage a commercial and industrial pipeline across the assigned New Jersey territory - prospecting, qualifying, and closing energy-efficiency projects with C&I customers - and progress opportunities through a defined multi-stage sales process in Salesforce / eTrac.


• Residential support (as needed): Refer residential opportunities encountered in the field into the appropriate residential program pathways.


• Oversee the performance of vendor(s), both office and field, that have been contracted to deliver program services; manage employee performance; ensure safety protocols and practices are followed.


• Lead and participate in cross-functional teams, including other CES members, Customer Care, Contracting, Procurement, Legal, Marketing, IT, etc., as required to deliver program services, enhance program delivery / customer experience, and resolve business issues.


• Develop and maintain program processes. Provide oversight for business controls, process improvement, and compliance. Identify and implement process improvements and automate where possible.


• Monitor program Key Performance Indicators to ensure program delivery meets business plan expectations and regulatory requirements; prepare and present program and project status reports to customers and management.


• Advocacy & territory engagement: Serve as a Client advocate across the territory, building relationships with community, municipal, and trade-association partners to drive C&I program awareness, and capturing Voice of the Customer feedback and field intelligence for program teams.


• Assist with special projects as necessary.


• This leader must foster an inclusive work environment and respect all aspects of diversity. Must demonstrate and value differences in others’ strengths, perspectives, approaches, and personal choices.

Job Responsibilities

• Business development (C&I): Develop and manage a commercial and industrial pipeline across the assigned New Jersey territory - prospecting, qualifying, and closing energy-efficiency projects with C&I customers - and progress opportunities through a defined multi-stage sales process in Salesforce / eTrac.


• Residential support (as needed): Refer residential opportunities encountered in the field into the appropriate residential program pathways.


• Oversee the performance of vendor(s), both office and field, that have been contracted to deliver program services; manage employee performance; ensure safety protocols and practices are followed.


• Lead and participate in cross-functional teams, including other CES members, Customer Care, Contracting, Procurement, Legal, Marketing, IT, etc., as required to deliver program services, enhance program delivery / customer experience, and resolve business issues.


• Develop and maintain program processes. Provide oversight for business controls, process improvement, and compliance. Identify and implement process improvements and automate where possible.


• Monitor program Key Performance Indicators to ensure program delivery meets business plan expectations and regulatory requirements; prepare and present program and project status reports to customers and management.


• Advocacy & territory engagement: Serve as a Client advocate across the territory, building relationships with community, municipal, and trade-association partners to drive C&I program awareness, and capturing Voice of the Customer feedback and field intelligence for program teams.


• Assist with special projects as necessary.


• This leader must foster an inclusive work environment and respect all aspects of diversity. Must demonstrate and value differences in others’ strengths, perspectives, approaches, and personal choices.

This job description outlines the general nature and key responsibilities of the role and is not an exhaustive list of all duties

Max Bill Rate: ***

Location: Hybrid - 80 Park Plaza, Newark NJ, currently minimum 3 days per week office + Field work

This job description outlines the general nature and key responsibilities of the role and is not an exhaustive list of all duties

Custom Fields:

• Name: Referral Type


• Value: MSP Sourced


• Name: Intake Call Completed


• Value: Yes


• Name: Project Type


• Value: Capital


• Name: 10CFR810 Compliance


• Value: Requires 10CFR810 compliance


• Name: Conference Call Completed Date


• Value: None


• Name: Within scope of New Jersey Temporary Workers' Bill of Rights


• Value: No


• Name: Intake Call Completed Date


• Value: None