Business Development Rep

Bonfirevc; New York (NY); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Equity

Competitive salary

Unlimited PTO

Insurance benefits

Job summary

1Fort, a NYC-based startup reinventing insurance with AI-powered risk mitigation, is seeking a growth leader to join as a founding team member. You’ll own growth initiatives, drive customer engagement, and help shape product priorities while collaborating across teams in a fast-paced environment.

You’ll have the chance to own equity, receive a competitive salary, enjoy unlimited PTO, and benefit from best-in-class insurance.

Qualifications

• 5+ years in growth, retention, or customer success roles.
• Proven track record in scaling customer engagement and growth strategies.
• Strong prioritization and results-driving in fast-paced environments.

Responsibilities

• Drive customer development to understand user needs and feedback.
• Develop and execute strategies to retain, engage and satisfy customers.
• Lead growth initiatives for existing customers, including upselling and cross-selling.
• Provide insights to shape product features and priorities.
• Build partnerships to support growth and retention.
• Represent the company in meetings, requiring occasional travel.
• Collaborate across teams to achieve retention and growth goals in a fast-moving environment.

Skills

Growth leadership

Customer success

Retention strategy

Tools

HubSpot

Zendesk

PowerPoint

SQL

Job description

Revolutionizing a trillion dollar category

Insurance wasn’t built for a tech-driven world. It’s a 600-year-old reactive model that was originally designed to manage the risk of ships. This model can no longer keep pace with today’s risks which move at the speed of tech, like cyber attacks, system downtime and climate change.

1Fort is reinventing insurance by using AI to transition it from a reactive model to a proactive one. By integrating AI-powered risk mitigation services with top-tier insurance policies, we help companies never need to use their insurance and save money in the process.

There\'s no better time to join

You'll build 1Fort from the ground up, and we\'re seeing exciting traction on product, growth and funding. We\'re a venture-backed startup having raised seed capital from investors like Village Global, On Deck, Operator Partners, Company Ventures, Character VC and 8-Bit Capital.

A bit about who we are

We\'re a lean team based in NYC with strong complementary skills and have worked in insurance, cybersecurity and B2B SaaS growth at places like Google, BCG and Coalition.

You\'ll have outsized impact and ownership

You'll build something from 0 to 1. As our first growth lead, you\'ll take on many of the responsibilities expected in a fouding team member. Main responsibilities include:

• Drive customer development to understand user needs and feedback
• Develop and execute on strategies to retain, engage and satisfy customers
• Lead growth initiatives for existing customers, including upselling and cross-selling
• Provide insights to shape product features and priorities.
• Build partnerships to support growth and retention
• Represent the company in meetings, requiring occasional travel
• Collaborate across teams to achieve retention and growth goals in a fast-paced environment

Though beyond all that, you\'ll help us shape 1Fort\'s culture and vision, hire new talent, grow our user base, and support customers. What\'s important to us is someone who is comfortable in being cross-functional, scrappy, entrepreneurial and working in a fast-moving environment.

Joining early means asymmetric upside

• Equity
• Competitive salary
• Unlimited PTO
• Best-in-class insurance benefits

Passion and know-hows that matter

• 5+ years in growth, retention, or customer success roles
• Proven track record in scaling customer engagement and growth strategies
• Strong ability to prioritize tasks and drive results in a fast-paced environment
• Experience with data-driven decision-making and customer lifecycle management
• Proactive, solution-oriented, and skilled at tackling complex challenges
• Willingness to travel and build strategic partnerships

Bonus

• Prior experience working at a insurtech, fintech or regtech company
• Knowledge in HubSpot, ZenDesk, PowerPoint and SQL