Business Development Rep

iicrc-careers; Glendora (CA); On-site; USD 60,000 - 110,000; Full time

Benefits offered by this job

401(k) matching

Dental insurance

Health insurance

Paid time off

Competitive base salary + commission

Excellent benefits package

Career growth opportunities

Professional training and development

Job summary

Servpro of Glendora/San Dimas is seeking a proactive Customer Service Representative / Outside Sales to drive new business and strengthen relationships with property managers, insurance agents, and commercial clients. The role combines customer service excellence with direct sales, field visits, presentations, and local networking to achieve and exceed territory targets.

If you enjoy building partnerships in the restoration industry and delivering reliable service, this position offers growth, a

Qualifications

• 2+ years of sales/marketing experience in B2B environments.
• Proven ability to build B2B relationships with property managers and insurers.
• Bachelor’s degree in business/marketing or related field preferred.

Responsibilities

• Develop and maintain relationships with property management companies, insurance professionals, commercial property owners.
• Educate clients on SERVPRO’s restoration and cleaning services, emphasizing rapid response and reliability.
• Conduct in-person visits, presentations, and follow-ups to build long‑term partnerships.
• Attend networking events, CE classes, trade shows, and local association meetings to promote brand awareness and generate leads.
• Maintain detailed records of client interactions, pipeline activity, and revenue forecasts.

Skills

Sales experience

Relationship building

Client presentations

Education

Bachelor’s degree in business/marketing or related field

Tools

CRM software

Job description

Customer Service Representative / Outside Sales – Servpro of Glendora/San Dimas

Benefits

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off

Servpro of Glendora offers

• Competitive base salary + commission
• Excellent benefits package
• Opportunities for career growth
• Ongoing professional training and development
• A dynamic, team-oriented work environment

Position Summary

We are seeking an experienced Business Development Representative to drive business development through direct engagement with property managers, insurance agents, and commercial clients. The ideal candidate is a relationship-builder who understands the unique needs of the property restoration industry and thrives on achieving and exceeding sales targets.

Key Responsibilities

• Identify, develop, and maintain strong relationships with property management companies, insurance professionals, commercial property owners, and other key decision-makers
• Educate prospective clients on SERVPRO’s restoration and cleaning services, emphasizing our rapid response, professionalism, and reliability
• Conduct regular in-person visits, presentations, and follow-ups to build long‑term partnerships
• Attend networking events, CE classes, trade shows, and local association meetings to promote brand awareness and generate leads
• Maintain detailed records of client interactions, pipeline activity, and progress using CRM/marketing software
• Provide consistent territory updates, sales reporting, and revenue forecasts to management
• Achieve and exceed sales goals in your assigned territory
• Social Media Management

Qualifications

• 2+ years of Sales and Marketing Representative required, preferably in restoration, property management, commercial services, or insurance-related industries
• Proven ability to build and maintain B2B relationships, especially with property managers and insurance professionals
• Strong organizational and communication skills
• Self-motivated, goal-driven, and able to work independently
• Bachelor’s degree in business, marketing, or related field preferred (or equivalent experience)

Skills & Physical Requirements

• Comfortable working in the field and engaging clients face-to-face
• Capable of lifting and carrying marketing materials or equipment as needed
• Must be able to pass a background check (in accordance with applicable law)
• Familiarity with property restoration or mitigation services a plus

Additional Information

Each SERVPRO® franchise is independently owned and operated. This position is with Servpro of Glendora/San Dimas, not SERVPRO Industries, LLC or its franchisor. All hiring decisions are made at the franchise level.

All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of SERVPRO Industries, LLC or SERVPRO Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by SERVPRO Industries to SERVPRO Franchises should be reviewed and approved by the Franchise’s attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and SERVPRO Franchises may choose whether or not to use them.