BUSINESS DEVELOPMENT PROPOSAL MANAGER (CHARLOTTE, NC - HYBRID)

Compass Group USA; Charlotte (NC); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off (varies by site/state

Personal Leave

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Job summary

Compass Group USA is seeking a Business Development Proposal Manager in Charlotte, NC, offering hybrid work.

Qualifications

• 5+ years of experience in proposal management or related field.
• Exceptional writing, messaging, and editing skills.
• Strong understanding of RFP compliance and business development strategy.
• Proficient in Microsoft Office; Smartsheet, SharePoint, and Adobe tools preferred.
• Demonstrated success managing complex, multi-stakeholder proposals.

Responsibilities

• Lead and oversee the entire sales and retention proposal process for high-value bids.
• Strategically analyze RFPs to align responses with client needs and objectives.
• Provide strategic guidance and feedback on proposal responses.
• Develop tailored content and messaging for proposals.
• Review and approve final proposal documents for compliance and quality.
• Lead in meetings and sales presentations to influence strategy.
• Manage stakeholder relationships and identify key decision-makers.
• Train and mentor Proposal Coordinators on best practices.
• Understand deal financials, including pro formas and margins.
• Obtain project management training/certification to improve efficiency.

Skills

Proposal management

Business development

Writing

Editing

RFP compliance

Tools

Microsoft Office

Smartsheet

SharePoint

Adobe tools

Job description

BUSINESS DEVELOPMENT PROPOSAL MANAGER (CHARLOTTE, NC - HYBRID)

A family of companies and experiences

As the leading foodservice and support services company, Compass Group USA is known for our great people, great service and our great results. If you’ve been hungry and away from home, chances are you’ve tasted Compass Group’s delicious food and experienced our outstanding service. We have over 284,000 US associates who work in award-winning restaurants, corporate cafes, hospitals, schools, arenas, museums, and more in all 50 states. Our reach is constantly expanding to shape the industry and create new opportunities for innovation. Join the Compass family today!

great people. great services. great results.

Each and every individual plays a key role in the growth and legacy of our company. We know the next big idea can come from anyone. We encourage developing and attracting expertise that differentiates us as a company as we continue to raise the bar.

Job Summary

The Proposal Manager leads the development of complex, high-value sales and retention proposals for Compass Group. This senior role is responsible for the overall strategy, content direction, stakeholder coordination, and final delivery of competitive proposals. The Proposal Manager provides thought leadership, messaging strategy, and creative input to ensure responses align with client needs and Compass Group’s positioning.

Key Responsibilities

• Lead and oversee the entire sales and retention proposal process for high-value, complex bids from start to submission.
• Strategically analyze RFPs, ensuring responses align with client needs, business objectives, and company positioning.
• Provide strategic guidance and feedback on proposal responses, ensuring high-quality, competitive submissions.
• Develop tailored content and messaging for proposals, including writing and refining key sections as needed.
• Review and approve all final proposal documents to ensure compliance, quality, and strategic alignment.
• Serve as a proactive leader in meetings and sales presentations, influencing strategy and decision-making.
• Manage stakeholder relationships effectively, identifying key decision-makers and fostering collaboration.
• Train and mentor Proposal Coordinators, guiding them in process execution and best practices.
• Possess a general understanding of deal financials, including pro formas, margins, and overall cost structures.
• Obtain project management training and/or certification to enhance process efficiency and effectiveness.
• Be present on-site at critical sales presentations when needed to support the team.

Qualifications

• Minimum 5 years of experience in proposal management, business development, or a related field.
• Demonstrated success managing complex, multi-stakeholder proposals from start to finish.
• Exceptional writing, messaging, and editing skills.
• Strong understanding of RFP compliance and business development strategy.
• Proficiency in Microsoft Office; experience with Smartsheet, SharePoint, and Adobe tools preferred.
• Relevant professional experience may be considered in lieu of a formal degree.

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Compass Corporate maintains a drug-free workplace.

Applications are accepted on an ongoing basis.

Associates at Corporate are offered many fantastic benefits.

• Medical
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Personal Leave
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.