Business Development Officer

Caron Treatment Centers; Annapolis (MD); Remote; USD 110,000 - 125,000; Full time

Job summary

Caron Treatment Centers invites a results-driven Business Development Officer to drive regional sales within Maryland. You will partner with the VP of Business Development to craft strategies, build referent relationships, and expand program referrals.

Ideal candidates have 3+ years in healthcare sales, strong relationship skills, and knowledge of the 12-step program. Flexibility to work remotely from a home office is required and travel within the territory is expected.

Qualifications

• Bachelor’s degree preferred with three years of healthcare or service sales experience.
• Proven relationship management and prospecting skills in a healthcare setting.
• Knowledge of the 12-step program and ability to navigate industry players.

Responsibilities

• Support regional revenue goals with the VP of Business Development and regional team.
• Develop and implement targeted regional sales strategies and referent relationships.
• Maintain documentation in Salesforce and prepare required reports.
• Schedule and conduct face-to-face appointments with referents and leadership.
• Represent Caron professionally at civic and professional events.
• Collaborate with Alumni, SAP, and clinical staff to promote programs and plan large events.
• Identify fundraising candidates and coordinate with the Development Department.
• Assist clinical teams in locating facilities and ensuring timely continuing care requests.

Skills

Relationship management

Prospecting

Public speaking

Event planning

Self-starter

12-step program knowledge

Sales reporting

Marketing planning

Territory knowledge

Communication

Education

Bachelor’s degree in related field

High School Diploma or equivalent

Tools

Salesforce

Microsoft Word

Excel

Citrix

Job description

Join a team where your work truly makes a difference. For nearly 70 years, Caron Treatment Centers has helped individuals and families find hope, healing, and lasting recovery through compassionate, evidence-based addiction and behavioral healthcare. At Caron, employees are supported with opportunities to learn, grow, and build meaningful careers, along with competitive pay, comprehensive benefits, generous paid time off, tuition reimbursement, and a 401(k) plan.

We’re proud to foster a supportive, collaborative workplace where employees feel valued and connected to our mission. That commitment has earned Caron multiple national and regional Top Workplace recognitions, including being named a USA TODAY Top Workplace for 2026.

Join us to build a career with purpose, growth, and impact at Caron.

Position will be full time, with a primary territory of Maryland.

Pay range for the position is: $110,000-125,000. Final pay is determined by experience and education.

Business Development Officer Duties and Responsibilities

• Work with the VP of Business Development in conjunction with the regional team in support of the overall sales philosophy, regional revenue goals and strategic plan.
• Create and implement overall targeted regional sales strategy to support sales philosophy of relationship management and new business prospecting.
• Develop and create referent relationships and provide updated information regarding current programs and services offered at all Caron facilities.
• Provide documentation in Sales Force and prepare all necessary reports as outlined by the Business Development Plan.
• Initiate, schedule and track face to face appointments with key referents and key members of leadership or clinical staff.
• Represent the organization in a professional manner at civic and professional functions.
• Work collaboratively with members of the Regional team, including the Alumni Department, SAP, and clinical staff to promote all Caron programs. This includes planning and/or coordinating large events as well as attending various community meetings as directed/appropriate.
• Assist the Development Department in identifying candidates for fundraising when possible and make joint calls/ visits with potential donors if requested and appropriate.
• Assist the treatment teams in locating and evaluating residential facilities and continuing care programs. Responsible for strategic continuing care requests from the clinical team within 24 hours
• Prepare and submit all reports as required (e.g. SalesForce entries, Weekly Schedule, Annual Plan, expense accounts)
• Coordinate and host referral source visitors to all Caron facilities.

This job description reflects management’s assignment of essential functions; it does not prescribe or restrict the tack that may be assigned.

Physical Requirements

• Ability to work extended hours, including evening and weekends as necessary
• Must have transportation to and from site visits and appointments, and be able to physically navigate access to and from various referent locations both within and outside of your assigned region
• Able to work remotely from home office. Must have appropriate space to work from, including computer access and high-speed internet access

Education / Experience Qualifications

• High School Diploma or equivalent required.
• Bachelor’s degree in a related field preferred
• Minimum of 3 years’ sales experience in healthcare and/or service-related industry
• Clinical knowledge and/or understanding of 12-Step program
• Proven relationship management and prospecting skills
• If in recovery, 2 years of continuous sobriety preferred
• Must have appropriate home office space to work from, including computer access and high-speed internet access

Knowledge, Skills and Abilities

• Knowledge of industry players and/or Addiction treatment
• Demonstrated public speaking skills
• Previous experience with event planning and coordination
• Proven ability to work without close supervision and take initiative- self starter
• Working knowledge of the 12-step program
• Proficiency in sales/referent reporting and marketing planning.
• Knowledge of the general market/territory
• Proficiency in computer skills and major programs such as Word and Excel
• Ability to connect Caron’s system (Citrix) via high-speed Internet access